Unfortunately, the earrings I bought with matching necklace arrived with broken clasp. I issued return and I will take it to USPS Monday 2/2.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love the necklace broke have sent back to Lauren Kenzie waiting for it to be returned. So 3 stars is all I can give for right now
My sister and I visited at the Stovehouse location in Huntsville, Al. We were greeted by an employee named Tiffany that I would describe as a breath of fresh air - very helpful and personable. The pro... Mehr ansehen
Sales person was excellent, but the necklace broke the day after purchase on 6/16, but we submitted a replacement request and paid for the return shipping label. 7/10 now and no shipping label. No... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Lauren Kenzie is a handmade jewelry company that was started by Lauren Mckenzie Brewer back in 2017 in her bedroom at her parents house while in high school. Lauren Kenzie is now in over 500+ store and continues to grow. Read about her story on our website.
Kontaktinformationen
5353 Main Street, 35747, Grant, Vereinigte Staaten
- 2565994930
- drew@laurenkenzie.com
- laurenkenzie.com
2.9
Akzeptabel
55 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer service and fast…
Great customer service and fast shipping.....my necklace is beautiful
3. Januar 2024
Dissatisfied
I placed my order back in November and waited almost a whole month for someone who is in town to get me my package. I made sure to do 2-5 shipping so that I could have my products quickly
19. Dezember 2023
The necklace is Beautiful!!
8. Dezember 2023
The products made by Lauren Kenzie have a personal touch to each piece.
The products made by Lauren Kenzie are of the highest quality. My skin is sensitive to cheaply made jewelry and LK is not cheaply made. Her jewelry is one of a kind that will last years to come. I will definitely continue supporting this small business. I am excited about my wish list moving forward!
18. Oktober 2023
Fun jewelry and nice quality
Jewelry is fun and nice quality. Easy website experience and quick delivery.
25. September 2023
Easy returns
30. September 2023
The not so permanent bracelet.
I purchased a permanent bracelet from them, and it broke the next day! I went in to return it and wasn’t able to. The girl was very nice and put it back on me only for it to happen again two days later. I was extremely careful with it, but it’s supposed to stay on. Don’t call it permanent jewelry if it only lasts 24 hours. All of their stuff is very pretty, but I won’t be purchasing anything again.
27. August 2023
Great customer service and support
Great customer service and support! Love the jewelry! Such high quality!
6. Juli 2023
Bewertung ohne vorherige Einladung
Great customer service!
The girl who did my permanent bracelet was very knowledgeable and had a great personality. It got very busy and she was the only there but she managed it all beautifully. Can’t remember her name but she looks like Zendaya. 🙂
2. Juli 2023
Poor Replacement
Sales person was excellent, but the necklace broke the day after purchase on 6/16, but we submitted a replacement request and paid for the return shipping label. 7/10 now and no shipping label. No response from company to a follow up email.
My wife ordered a new necklace because she gave up on the return, and inam out $13 on shipping in addition to the cost of the first necklace.
14. Juni 2023
Work on customer service
Placed order on 5/20/2023. Didn’t get tracking till 5/31. Their site states 2-3 days. Kept checking tracking and it would never update. Reached out to them via Instagram bc no one would get back to my email. Someone apologized and said my item JUST SHIPPED out of the warehouse. So I am not sure where my item even was or what happened
31. Mai 2023
Very quick and efficient
Very quick and efficient. I’m really big on gold jewelry pieces and they had so much to offer.
20. Mai 2023
Still have not received order
25. April 2023
Filed a warranty claim and paid $13 for…
Filed a warranty claim and paid $13 for a prepaid emailed shipping label on April 18th and still have not received the prepaid emailed shipping label on April 30th.
18. April 2023
Return quick but not accerate
I love Lauren Kenzie jewelry and i have tons of it. Never had a problem until I sent this necklace in. I could not wait to wear it again but the chain is way short- not the length is was originally. I cant even wear it.
19. April 2023
Stopped in and got a permanent…
Stopped in and got a permanent bracelet. Lydia was very patient with me and made sure I loved it.
26. März 2023
Bewertung ohne vorherige Einladung
Necklaces
I order was shipped in a timely manner which I was vry happy about that. The 2 pieces I order are exactly what the pic showed. So far they are still looking good & no tarnishing
20. Februar 2023
Great customer service.
1. Februar 2023
Smiley earrings
I’ve been waiting for the sparkly smiley faces earrings to be restocked and they finally were. I’m a happy shopper!
24. Januar 2023
Antwort von Lauren Kenzie, LLC
We are so pleased you liked your necklace! Let us know if you ever need anything else.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.