Getting help with the live agents are breathtaking. They are very patient and will adhere to your requests and queries. Like Rose and the previous agents I contacted before they are very helpful ind... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
La verdad me solucionaron todo rapidísimo. La chica una genia. Feliz de que todavía haya personas tan atentas. Súper recomendable. Gracias
i looked at other FNPL sites and the ticket prices tend to be higher to begin with and increase quickly. flyfairly prices seem lower and more stable over a longer period of time. one area of improveme... Mehr ansehen
Had trouble with the booking for my infant name. Contacted fly fairly support, and was helped by the team. They manage to rectify and include my infant full name inside the air ticket ! Really want to... Mehr ansehen
4.8
Hervorragend
223 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Laters
Zac, short and sweet. Just like your booking. Fast is what we do. Appreciate the love 💜✈️
I needed to travel to Melbourne with my…
I needed to travel to Melbourne with my dog, and dealing with airline websites was a hassle. Fly Fairly turned out to be surprisingly simple to use. I reached out to their support team to clarify the pet travel policies, and Angel responded quickly and was really helpful. The trip went smoothly without any problems. I’d consider booking with them again if the fare is reasonable.
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Peter, flying with your dog and pulling it off smoothly is top-tier travel energy.
Glad Angel could help clear things up and keep it simple. Appreciate you trusting us with the trip. We’ll be here when you and your pup are ready for the next one. 💜✈️🐾
An amazing experience
An amazing experience, professional and stress free. In addition Delilah was kind and had excellent customer service skills.
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Eleanor, you just made Delilah’s day. Stress-free and smooth is what we aim for, and we're so glad it landed right. Thanks for flying fairly with us 💜✈️
Antwort von Laters
Jenny, multiple bookings and still going strong? Love to hear it. Simple, helpful, and always here when you need us. Thanks for flying fairly! 💜✈️
Easy to book, but there is no cs so difficult to reschedule
New booking web, a good one, but still need to improve on CS and rescheduling.
12. Juni 2025
Antwort von Laters
Daniel, appreciate the feedback. If anything ever comes up, just reach out via the chat on Fly Fairly or reply to the CX email linked to your booking. We’re online 12 hours a day, 7 days a week, and usually reply within minutes. Let us know how we can make things even better 💜✈️
Our First Great Grandchild Surprise.
Well I planned to go over and surprise my Granddaughter and her first baby. Fly Fairly had great prices and where easy to book my trip over and back. Thanks Fly Fairly for helping me carry out my plans.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Love this, Wayne! We’re honored to be part of such a special moment. Wishing you and your growing family all the joy in the world 💜✈️
Easy and very convenient booking…
Easy and very convenient booking experience. Fair prices . Excellent
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Easy, convenient, fair, you just described our dream personality. Glad the booking hit right without any stress tax.
Come back anytime. We’ll keep it simple and sweet, just how you like it. 💜✈️😌
FlyUnfairly: 16% Non Refundable Service Fee
BE CAREFUL - FlyFairly charges a non-refundable service fee (£180 or 16% in my case) just to book a flight — something I’ve not seen with other travel platforms, do not miss it!
I only realized I paid that fee after canceling the flight within Etihad’s 24-hour free cancellation window. Etihad confirmed I was eligible for a full refund, but FlyFairly refused to return their service fee, stating they were doing me a “favor.”
They also mishandled my booking, listing my wife and children as adults and omitting my infant entirely. When I contacted them, they blamed the airline’s system and claimed the airline had approved the correction, but no change appeared online, and I didn’t feel comfortable taking that risk without seeing confirmation. I canceled within 20 minutes.
Their customer support was unprofessional — using emojis, dismissive tone, and avoiding responsibility. At one point, they claimed refunds are considered on a case-by-case basis, but this message was later edited and removed, which raises concerns about transparency.
Regardless of how they justify it, the fact remains: they charge you a high service fee to book a flight online, and it’s non-refundable.
Most platforms do not do this, and I strongly suggest booking elsewhere especially if you end up having to cancel and communicating with them
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Steve’s review is polite, which was not quite the abusive language we experienced in chat 😅 (we keep full logs, Steve).
The real story? He asked to cancel, got refunded. The end ☺️💜
- Etihad confirmed all three passengers were booked correctly. The infant not showing was a known display glitch on their side (we can’t control airline system errors unfortunately!)
- He asked us to cancel, and we secured a full refund, even though the fare was non-refundable
We’ve all met a 'Steve'; 100% refund for his non-refundable flight (even though the airline said no) and he still reviews us like we stole Christmas 😅🤷♂
We still love you, Steve.
Fly Fairly Crew ✈️💜
A very smooth transition very impressed
A very smooth transition very impressed
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Thank you for the love, Cheryl! Thanks for the kind words and the classy energy. Come back anytime for more smooth moves and zero stress. 💜✈️😎
Angel
Angel, the agent who helped me, she was very kind to help me with my inquiry. She responded very promptly and even did extra mile just to help me.
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Jean, thank you so much for the lovely words. You’ve got Angel smiling so hard she might float off her chair.
We’re really glad she could help and make things feel a little easier. You’re always welcome here any time you need a hand or a flight. 💜✈️😊
First time booking here
First time booking here and I had questions about my booking code and TSA pre-check. Angel seems to help everyone here and helped me as well. Answered all my questions easily, fast and reliably. I took that info and was immediately able to navigate thru the airlines booking process to confirm seat selection and status. Thank you! This makes me more confident in my upcoming trip!! Many thanks!!
29. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Stacie! First-time flyer vibes but handled it like a frequent flier with main character energy.
Angel’s basically customer service on caffeine so no surprise she had your back. Glad you got the seat sorted and the TSA pre-check flex locked in. Confidence looks good on you.
We’ll be here cheering you on from departure to arrival. 💜✈️🫶
Antwort von Laters
Easy and flexible is the dream combo. Appreciate the no-fuss energy. You kept it simple, and we’ll keep it smooth for the next one. 💪✈️💜
It's just easy and user-friendly
It's just easy and user-friendly. It's just the moment of truth. I urge anyone to try them. Excellent
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Emison, this might be one of the kindest reviews we’ve ever received. "Moment of truth" hit us right in the feelings - thank you for trusting us and for urging others to give us a go. That means everything.
We’ll be right here when you’re ready for your next trip. 😊💜✈️
Antwort von Laters
Sandra, we’re so glad to hear it was quick and easy, that’s exactly how it should be!
Thank you for trusting us with your trip. We’ll be right here whenever you’re ready for your next journey. 😊💜✈️
Smooth transaction
Smooth transaction, good prices, user friendly. Tickets received immediately, direct from the airline.
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Flame, you're officially our favorite kind of traveler - sharp, honest, and allergic to sneaky fees!!
We’re so glad everything was smooth and straightforward. No surprises, no drama, just tickets and peace. The way it should be!
Thanks for the kind words. Catch you next trip, Flame on. 😊💜
First time with awesome experience.
This was my first time booking in this website. I can't be more happy with that! The best prices and zero stress. Definitely this website is my number one choice now. Thanks.
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Jaime, we love a first-timer who doesn’t hold back with the compliments! 🥰 I think this is the start of a beautiful friendship 😊💜✈️
Outstanding Customer Support
Wow!!! My experience was thee best, It started with Ashley supporting me with my concern and then Angel join in on the team. It was the most informative experience I had with my flight issue, They both were very knowledgeable and went the extra mile to make sure I was taken care of and to be able to get to a resolve. I was very pleased with the outstanding customer support service, they both get a A+ for assisting me. I will definitely look forward to using your services again in the near future and sharing Fly Fairly with my family members. Way to Go!!! Fly Fairly with your awesome team!!!
7. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
You brought the Jazzi, we brought the angels 😇 Ashley and Angel read this and immediately printed it out like a diploma. They're now campaigning to rename the company “Fly Jazzy.” Honestly? We’d allow it. 💜✈️
Antwort von Laters
Kisha Redd the whole internet and picked the only site that didn’t try to rob her 💜 Appreciate the quick hit of honesty, we felt that in our souls 🥰✈️💜
Awesome site for booking anything best…
Awesome site for booking anything best prices !
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Laters
Altaveon Mckay? More like Altaveon No-Delay.
Booked it fast, booked it smart. That’s how we like it. If booking flights were a sport, you’d be undefeated. See you for the next flight! 🏆✈️
Antwort von Laters
Short, sweet, and smoother than a gate upgrade.
Thanks for flying fair, Tulasi. We’ve saved your seat. 😊💜✈️
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