Lancashire Lighting Bewertungen 

Terrible service. All attempts to communicate with you either written or by phone are ignored.
Avoid. I am still waiting for my order to be delivered…in silence.
Terrible company.
Further reply from Lancashire Lighting. Thankfully PayPal are more responsive and received refund from that direction. No I am not waiting for either a delivery or reply from Lancashire Lighting. I tried several times contacting you where my order was via phone (constant answerphone that nobody bothers to reply to) and several emails. Zero communication. Not difficult but made difficult by lack of or inadequate staff.

Items in stock/ordered/delivered as quoted/happy customer.

Coniston crystal luminaire table lamp I have purchased the ceiling fitting Table lamp And I am now waiting for delivery of the matching floor lamp Lit or unlit these lamps look beautiful A little bit of “bling” Excellent delivery service and after sales if needed So glad I choose these lamps and company to buy from

Well done everyone!

Three (3) Stars , but my rating could have been Five (5) !
We paid £9.00 for next day delivery and lamp arrived a day later than expected .

Ordered 2 Mantra KAZZ lights from Lancashire lights. Dispatched and arrived with 48 hours. Packages were packed securely for delivery. Simple process from start to finish. Thank you Lancashire lights.

Reasonable price but not so sure about offer ends slogan. Not so sure on keeping the customer in the loop on delivery. Bearing in mind l nevet spoke to anyone the robot ordering went well.

Recieved a faulty item, no answer to my emails with picure as proof of fault. Called three times now and promised arrival, oh hang on not sent...I'll call you back...no call.
Don't use this company!

We've purchased several items ove rthe past couple of years from Lancashire Lighting and the service, the delivery and the products have always been excellent

I was happy enough with the service but not the actual lamp shades. I like the colour but these shades are not well made. The fabric looks blistered or maybe un-ironed and that is disappointing. Also the room is darker with these shades because of the pleats.

Great service, competitive price, cannot fault

Great product and great service. Highly recommend

Clear website descriptions/dimensions. Delivery in promised timeframe

Good price, well packaged. Came quick.

Placed order and received no order acknowledgement. Tried calling a few days later and left a phone message. No call back. Tried livechat the following day and was told my order would be delivered the following Wednesday. That was 5 days ago. Left another phone message. Still no reply. Have since been asked for a review - TWICE! So here you go....pretty shoddy. Any chance of my order arriving and if not, can I have my money back please? Is anybody there?

How can you write a review when the product hasn't been received. I ordered light fitting on the 28th December 2023, according to the website it claimed to be in stock. I rang the company 6th January 2024 and was told they would ring back after speaking to the warehouse, the young man did ring back and told me the light would be with me Tuesday 9th, it was a no show, so rang the company again to be told the same story only this time I didn't receive any call back. I have since e-mailed and told them I want to cancel my order and expect an immediate refund, if no refund is forthcoming I will contact my bank. As of now the light fitting in question shows it is in stock!!!

great product at a really good price and arrived the next dat

Beautiful chandelier and best price on the internet - 5 stars!
My low rating is for poor customer service. There was a missing strand and getting a replacement has proved challenging to say the least. Emails are ignored, telephone calls often state you are first in the queue but you are then redirected to leave an answerphone message which is also ignored. Online chat is hit and miss as to whether you receive a reply.
Unfortunately, the strand I eventually received was the incorrect one. I’d wrongly assumed that the empty bag in the original packaging was the correct label for the missing part. Despite, originally describing the part to the person I did manage to talk to and describing it in emails, the error was never picked up. I offered to return the incorrect strand but have heard nothing and there is very little hope of ever receiving the correct strand to fully complete my light.