Key Solutions Bewertungen 

2'989
TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Key solutions have always been helpful for us. The person we have dealt with previously has now left so we were dealing with Rhea. Rhea was happy to help from our first call. Always on hand to ask qu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After using Key Solutions to get my first mortgage five years ago I was aware that I could use them for remortgaging and they got in touch with me first! Rhea has been really helpful at every stage of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We've had another great experience with Ben Dawkins. He helped us with the initial mortgage for our first home and again now with the renewal. Always happy to explain the details, guide the process an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My wife and I have been with Key Solutions for over 10 years and have used them for mortgages, remortgages and life cover. They have always been really good, explain things really well, good at commun... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler
  2. Versicherungsmakler

Über Key Solutions

Vom Unternehmen geschrieben

About Key Solutions

We guarantee to get you a mortgage and that you'll be happy with our service...or your money back!

We believe taking out a mortgage should be easy. Why shouldn't it? So when people say buying a home is one of the most stressful things ever, we say, come and speak to us.

We put our heart and soul into turning every person's dreams into a reality. It's what we're here for and what we're known for.

Why choose Key Solutions?

Our unique unconditional service and mortgage guarantees.

We are whole of market brokers.

Our service is award winning.

Our services

First time buyers


Moving home


Refinancing and remortgaging


Life, critical illness & income protection


Building & contents insurance


"We are here to make life easier and better for everyone"


Kontaktinformationen

5.0

Hervorragend

TrustScore 5 von 5

2989 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5.0

Alle Bewertungen

(2'989)

102 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Patient, kind and professional

Alex at KS Mortgages has been incredibly patient, responsive and thorough in his support to us in our house-buying process. It took us 2 years to find and secure the right house, meaning that he did many updated quotes and agreements-in-principle for us throughout that time. Always with a smile, with detailed advise and a professional manner. KS Mortgages seem to be a very decent company from our experience. Highly recommend. Thank you so much Alex! :)

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi June,

Thank you for your review.

We're so glad to hear that Alex was able to support you through the process and your feedback has been passed on.

We look forward to speaking with you in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Great Service No BS

We started using Key Solutions in 2018. Recently we returned for our 3rd time to arrange our mortgage.
Alex not only has a great personality but has the knowledge and expertise to go with it. He listens to what you need and then gives you great advise and allows you to choose what fits best for you.
He managed to get us a great deal and we got excepted within a couple of days.
Hoping that this will be the final time we need a mortgage, but we wouldn't hesitate to use Alex and Key Solutions again if needed. Thank you 😊

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Tracy,

Thanks for leaving us a great review.
We're so glad to hear Alex helped you through the process and your feedback has been passed on.

We look forward to speaking with you again.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

I always use Key Solutions and always…

I always use Key Solutions and always have a great experience. This time Victoria pulled out all the stops and helped through a complex re-mortgage. Thanks!

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Luke,

Thank you for your review.
We're so glad Victoria has been able to help you with your mortgage again and your feedback has been passed on.

We look forward to speaking again in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Highly recommended

I wanted to leave a review for Alex, who has helped me sort out my mortgage offers several times.

Each time, Alex has been efficient, professional, and friendly. He always took the time to clearly explain my options and made the whole process much easier to understand. I felt confident that everything was being handled properly.

I would highly recommend Alex to anyone looking for reliable and professional mortgage advice.

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Ingrid,

Thank you for leaving us a lovely review. We're so glad that you had such a good experience and your feedback has been passed onto Alex.

We look forward to speaking with you soon.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Alexander Nash - Amazing customer service

Alexander Nash has been our mortgage advisor through a change in mortage provider, where do I start Alex has been absolutely amazing in helping us and continuing to help and support us through the process. The time and effort he has given to us, the dedication he has put in to making the process as least stressful for us has been outstanding. If it wasn't for this man's help and support I think we would have given up completely with it. We have been using key solutions for years and will continue to do so. Amazing friendly service who go above and beyond.. Thank you Alex for your continued help and support it is so appreciated .

5. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Amanda,

Thank you for taking the time to leave us a review and let us know about your great experience with Alex. Your feedback has been passed onto him.

We look forward to speaking with you again in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Made house move easier

Can’t recommend Key Solutions highly enough. They have made the process of moving house and sorting out a mortgage much easier and hassle free. Will definitely be back when it’s time to remortgage!

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Kate,

We're so glad hear about your experience. Your feedback has been passed onto Victoria.

We look forward to speaking with you in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

They are one of the best in the field

They are one of the best in the field. Highly recommend their services. My agent was Alex Nash who remained attentive and highly responsive till the completion.

24. Februar 2026
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Antwort von Key Solutions

Hi,

We're so glad to hear about your experience, thank you for taking the time to leave us a review. Your feedback has been passed onto Alex.

We look forward to speaking with you again in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Outstanding Customer Service

Straight from my first contact with Key Solutions all the way to receiving my Mortgage Offer the service has been outstanding.
Ben Dawkins made every effort to make sure the whole process was explained clearly, he was empathetic about my situation and nothing was ever too much trouble for him.
I can’t recommend Key Solutions enough and will be using them again in the future and spreading the word that these guys really are the best when it comes to customer service and are real people looking after real people.

19. Februar 2026
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Antwort von Key Solutions

Hi Hollie,

We're so glad to hear about your outstanding experience and your feedback has been passed onto Ben.

We look forward to speaking with you again in future.

Love, Key Solutions.

Bewertet mit 5 von 5 Sternen

Fantastic service.

Friendly, personal service, Ben was just FANTASTIC. Would recommend to everyone!

12. Februar 2026
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Antwort von Key Solutions

Hi Joe,

Thank you for leaving us such a great review.
We're glad Ben was able to help you and your feedback has been passed on.

We look forward to helping again in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Outstanding support during a very stressful time

After being unsuccessful in securing a mortgage with three other brokers, I got in touch with Key Solutions, and the experience was completely different.

Alex was exceptional — understanding, detail-oriented, and incredibly reassuring throughout what was a very stressful time. He went above and beyond, even working into the early hours to secure my mortgage, and it genuinely felt like he truly cared about helping me.

I couldn’t have wished for anyone better and wouldn’t hesitate to recommend Alex and the team at Key Solutions to anyone struggling to secure a mortgage.

29. Januar 2026
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Antwort von Key Solutions

Hi,

Thank you for leaving us such a great review.
We're so glad Alex was able to help you secure a mortgage and your feedback has been passed onto him.

We look forward to speaking with you again.

Love, Key Solutions.

Bewertet mit 5 von 5 Sternen
Key Solutions-Logo

Antwort von Key Solutions

Hi Nicholas,

Thank you for your review. We're glad to hear this and your feedback has been passed onto Ryan.

We look forward to speaking with you again.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Remortgage

Needed to remortgage our house so decided to use ks mortgages again as they were fab the first time. Allocated to Alex Nash who was brilliant, cannot fault him, always replying to emails promptly, nothing too much trouble. Explained mortgage in simple terms so we could understand. Solicitor we were allocated to was not great, raised multiple issues but I think this is unusual for them. Alex was great in listening to my rants about them (sorry!) And even raised my concerns directly to them as well which ended in a good outcome. Would 100% recommend Alex and KS mortgages. Thank you so much again.

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Helen,

Thank you so much for leaving us such a great review and we're so glad to hear about the good service you received and your feedback has been passed onto Alex.

We look forward to speaking with you in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Outstanding service

Outstanding service from start to finish! Our mortgage advisor - Alexander Nash was absolutely fantastic and guided us through the entire mortgage application process with patience, clarity, and genuine expertise. Every step was clearly explained, all questions were answered promptly, and we always felt fully supported and confident in our decisions. The whole process was smooth, well-organised, and completely stress-free thanks to his guidance.
We’re also extremely grateful for the help with arranging our life and income insurances, which was handled with real care and attention and gave us invaluable peace of mind. We couldn’t be happier with the service we received and would highly recommend him to anyone looking for expert advice and truly outstanding support.

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi,

Thank you so much for your feedback.
We're so glad to hear how Alex helped you through the process and your feedback has been passed on.

We look forward to speaking with you in future.

Love, Key Solutions

Bewertet mit 5 von 5 Sternen

Great work as usual

It’s always great to work with such a professional team. Alex Nash has supported us again this year with our mortgage vendor choices. He has extensive experience and the information he provides is always very useful. The process is very easy when we work with him. Thank you for your hard work!

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi,

Thank you for your feedback which we have passed onto Alex.

We look forward to helping you again in the future.

Love
Key Solutions

Bewertet mit 5 von 5 Sternen

Highly Professional Service

Been with Key Solutions for a while now. Alexander Nash is highly knowledgeable, honest and helpful. He also helped me with my rental property mortgage which I almost got scammed for nearly 2k with another broker.

I will definetely continue to use Key Solutions and highly recommend Alexander Nash to friends and family.

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi,

Thank you so much for your review which we have passed onto Alex.

It is great to hear we were able to help in a difficult situation.

Love

Key Solutions

Bewertet mit 5 von 5 Sternen

As last time the advice and help given…

As last time the advice and help given was clear and concise leaving me with very few questions and the assurance I had made the right decision with my new mortgage deal.

19. Januar 2026
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Antwort von Key Solutions

Hi,

Thank you so much for your review and we have passed your feedback onto Christian.

We look forward to helping you in the future again.

Love
Key Solutions

Bewertet mit 3 von 5 Sternen

That's about it

7. Januar 2026
Key Solutions-Logo

Antwort von Key Solutions

Hi,

We're so sorry to hear your experience has not been a 5 star one.
Please could you give us a call and we can look into sorting this out for you.

We look forward to hearing from you.

Love,

Key Solutions

Bewertet mit 5 von 5 Sternen

Ryan has done a great job going above…

Ryan has done a great job going above and beyond.

23. Dezember 2025
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Antwort von Key Solutions

Hi Clint,

Thank you for your review.

We're so glad to hear about your experience and your positive feedback has been passed onto Ryan.

We look forward to speaking with you again.

Love,

Key Solutions

Bewertet mit 5 von 5 Sternen

Couldn’t recommend enough

I couldn’t recommend Sarah at Key Solutions enough. She has been great throughout the whole process of getting a mortgage. From the initial call where she explained everything very clearly and gave me a much better understanding of it all, to every other stage of the process. She went above and beyond when going through everything and applying for my mortgage and I couldn’t have asked for more from her. Looking forward to sorting other products with key solutions and will definitely be returning when my fixed term has ended! Would definitely recommend key solutions to anyone thinking of using them.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Billy,

Thank you for leaving us a review about your positive experience.
We're glad Sarah went above and beyond and your feedback has been passed onto her.

We look forward to speaking with you again in future.

Love,

Key Solutions

Bewertet mit 5 von 5 Sternen

Another fantastic experience with Key…

Another fantastic experience with Key solutions and specifically Diane Caiger! We have now been looked after by Diane for over 5 years and each time the service is top! Highly recommended.

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Solutions

Hi Simon,

Thank you for letting us know about your fantastic experience.
We're glad Diane has been able to help you multiple times, and your feedback has been passed onto her.

We look forward to speaking with you in future.

Love,

Key Solutions

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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