konnect Bewertungen 

378
TrustScore 2 von 5

1.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Good internet, Gone Worse. Bad Customer Service now in Hell. Issue resolution takes Forever, Once their systems experience a system downtime, they'll switch off their contact lines, let you figure yo... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Poor connectivity with their useless wifi, like my money is going to wasteee, and yet I paid for the wifi. DON'T get this wifi; this is like Zuku's twin in terms of connectivity. Don't even get me sta... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The 5 stars given are solely because of an exemplary employee Konnect are luck to have, Jessica Hill. She is super helpful and efficient. She has endeavoured to help me with a problem that isn't ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Wow I've never ever experienced worse customer service than I have from Alex at Konnect. The catalogue of mistakes made by Konnect is only surpassed by their 'couldn't care less' attitude to sorting t... Mehr ansehen

Unternehmensdetails

  1. Internetanbieter

Vom Unternehmen geschrieben

Say hello to superfast satellite broadband, wherever you live.


Kontaktinformationen

1.8

Mangelhaft

TrustScore 2 von 5

378 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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1.8

Alle Bewertungen

(378)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

This company was originally called…

This company was originally called KONNECTBUS it was great now it is 💩BUS as like SANDERS SLOW 🐌 COACHES they are always late never turn up or drive straight past you it's founder who set up up LYNX BUSES said they are rubbish I say they are a NATIONAL DISGRACE AND MUST BE WOUND UP AS ILL NEVER EVER USE THIS COMPANIES BUSES AGAIN THEY ARE WORSER THAN SANDERS SLOW 🐌 COACHES and this simply cant be allowed as I knew TONY HAYNES FOUNDER OF NORFOLK GREEN HED NEVER TREAT PEOPLE LIKE THIS ITS TIME FOR KONNECTBUS TO RACK OFF!!

23. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wasted Giants

Good internet, Gone Worse. Bad Customer Service now in Hell. Issue resolution takes Forever, Once their systems experience a system downtime, they'll switch off their contact lines, let you figure your shit alone.
Explain to me how speed bandwidth changes from 700mbs to 20mbs for a week, and the Customer service people will keep repeating it to your Spine, "We see everything is good, From our side".

18. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor connectivity with their useless…

Poor connectivity with their useless wifi, like my money is going to wasteee, and yet I paid for the wifi. DON'T get this wifi; this is like Zuku's twin in terms of connectivity. Don't even get me started on their customer service, SHITTY asf. Mahn, y'all can do better; you have a lot of bad reviews. Might as well close that establishment!

16. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

very unreliable wifi.

very unreliable wifi.
too much downtime.
takes forever for customer service to solve issues.
if you have another option, please don't subscribe to this wifi

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worthless guarantee!

With my $19k stem cell purchase I was promised that after 6 months if I did not experience any improvement I could receive a second round free of charge. Well, 6 months have passed with no improvement and I cannot even get them to return my call. Surprise, surprise!

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It’s all a scam !!

First of all all over the website it says you can you can access them 24 seven to get help. That’s a lie. There’s no way to get in touch with these people. They’ve charged my car twice. Then they disable my website trying to sell my domain and they won’t call me back they won’t fix it. I don’t know what to do here. I’m about to sue I’ve emailed them 30 times in a week. I’ve left 40 messages. No response. Do not use this company. Do not use this company. It’s a fraud and a scam.!!

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

RUN AND AVOID KONNECT LIKE A…

RUN AND AVOID KONNECT LIKE A PLAGUE...The worst Customer Experience EVER!!!!! Slow Internet Connection, The Process of adding devices tedious...Very USELESS...I TOTALLY REGRET BUYING THIS PIECE OF SHIT THEY CALL INTERNET!!!!

24. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very POOR internet connection...when…

Very POOR internet connection...when subscribing to the wifi they promised 20+Mbps per device but now the wifi only stagnates at Kbps...this isn't enough for streaming let alone working from home....i'm deeply dissatisfied and would not recommend this wifi to anyone

7. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Konnect is ALOT cheaper than other…

Konnect is ALOT cheaper than other satellite services that I know of that cover Tanzania.

It provides about 1 to 1.5 Mb/sec of download speed most of the day - which is sufficient for my purposes - research, writing.

After 11pm the internet speeds up considerably. On my first night of measuring the speed, it reached 39 Mb/sec at 11.39pm. And remember this is satellite, not landline, so this is good.

HOWEVER, this speed is probably too low for watching videos, movies or doing large downloads during the day. Youtube is slow loading, and movies can have intermittent pauses. This is understandable.

Though you cannot compare these speeds with landline speeds, since landline internet is so much faster, yet Konnect offers , in my mind, a valuable service when infrastructure collapses or when politics curtails internet access, or when infrastructure is simply not yet in place. I forgot to mention, when there are power cuts. In Africa, power can shut down daily, and that can affect the local telecoms transmitters which means no internet. But satellite IS IN SPACE, so is unaffected by local power outages. You will need your own power supply still, that can supply 500watts. A large capacity battery will do the trick. You charge it when mains power is working, and it powers the modem when mains power is out.

Last year, unknown military severed several undersea cables in the Red Sea, cutting off all landline based internet in East Africa for a week. In such instances, it is vital to have a line of communication to the outside world.

I will recommend Konnect, not for the leisure user, but as an important backup and supplement to landline internet. And as a sufficient service for a researcher and writer who uses mainly written media - rather than video.

I pay 70,000 Tsh per month. My plan is certainly keep Konnect as an option in Africa. However I may consider a landline service for its greater speed and resilience during normal times.

I am a heavy internet user, since I am a writer, researcher and computer software developer.

I am from the UK living as a resident in Tanzania, and I congratulate Konnect on bringing affordable satellite to Africa. Its pioneering. I hope they can create dedicated packages for their leisure use clients - who probably need a more expensive package that can provide 5 - 10Mb/sec. I wish them well.

I am currently keeping a spreadsheet of download speeds on an hourly basis, as a means of diagnosing best internet times. I recommend others to do the same.

I am using sppedprobe.com and fast.com to monitor speeds. So far I am pleasantly surprised that Konnect is providing the speeds they claimed.

Monday 29/09/2025 5:30 am 2.1 Mb/sec
Monday 29/09/2025 9:06 am 450kb/sec
Monday 29/09/2025 9:26 am 700 kb/sec 700 kb/sec
Monday 29/09/2025 11:22 am 850 kb/sec 640 kb/sec
Monday 29/09/2025 12.27 am 1.1 Mb / sec
Monday 29/09/2025 2:53 pm 1.45 Mb / sec 1.3 Mb / sec
Monday 29/09/2025 5:22 PM 1.59 Mb / sec 1.5 Mb / sec
Monday 29/09/2025 8.49pm 200 kb/sec 580 kb / sec
Wednesday 01/10/2025 8:48 AM 1.4 Mb/sec 1.3 Mb/sec
Wednesday 01/10/2025 11.39pm 37 Mb / sec

I have experienced good customer service, with prompt call back by engineers, and I thank them for their speedy response (within 1 hour).

Customer service is also good. I correspond with them by whatsapp. They reply fairly quickly by text and are helpful.

If I allow my subscription to lapse, then it can take a day or two to get reconnected, but that is often because it is a weekend, and the office is closed.

Anyhow, I am grateful for this service. I look forward to improvements.

29. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Every time I renew my subscription

Every time I renew my subscription, the internet goes down and I remain unconnected for at least three days. the customer service team are very slow to response and make false promises. The network goes down every other week. This is the worst internet company. You need to do better!

19. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst internet experience I’ve ever…

Worst internet experience I’ve ever used you buy two or more devices option and connects to only one & calling customer service rep they do nothing to help just giving you helpless options I hope y’all are happy with all the money I’ve wasted with you guys with subscriptions that end up not working & expire after all wasting airtime talking to agents who don’t want to help resolve

10. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor service provider

One of the worst Internet providers. No regard for their customers and the customer service is just poor. They keep giving people falls promises- it has been two weeks now without Internet and when you call nothing happens. Can't recommend to anyone

7. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

install it at your own risk

install it at your own risk, at first they are good then later they turn out to be beasts, very low speed, nonesense
i regret installing it, am writing from Nakuru

25. Oktober 2024
Bewertung ohne vorherige Einladung

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