Ordered the gorgeous Anya jumper in Ultra Violet - looks so weird and boxy off, but looks fabulous on! Drapes beautifully, the wool is so ridiculously soft and the colour fabulous. Originally the lig... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was shopping around Victoria Park where my daughter is living and i loved the shirt but size L was not available so, i ordered online and delivery was quick. Thx
There was a bit of a hiccup at the start as I did have the wrong item sent to me initially, but a quick email to Komodo put that right immediately. The person who answered was extremely apologetic... Mehr ansehen
Quick deliver by Royal Mail which is good easy to track.had to call customers services as didn’t receive confirmation Email after order rang next day gentleman said was dealing with order and was shi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
THE ORIGINAL ETHICAL FASHION BRAND SINCE 1988 - Like you, we believe the simple actions we make today can have a huge and positive impact on the future... At Komodo, we are dedicated to creating clothes that are sustainable and don’t have a negative impact on the environment. We are passionate about protecting and nurturing our planet, but we also love fashion and don’t believe the two need to be mutually exclusive. Why can’t we look great whilst fighting for the world we live in?!
Kontaktinformationen
King Henry's Road 77C, NW3 3QU, London, Vereinigtes Königreich
- 00442077223523
- shop@komodo.co.uk
- komodo.co.uk
4.4
Hervorragend
117 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Really comfortable loose cords
Really comfortable loose cords, tie-up waist, quality material.
25. September 2025
Return problems
Inability to read my instructions on the return label. However following that could not fault the rapid replies to my queries and the way things were handled.
22. September 2025
Personal attention in customer care
There was a bit of a hiccup at the start as I did have the wrong item sent to me initially, but a quick email to Komodo put that right immediately. The person who answered was extremely apologetic and polite and the correct item arrived the next day.
I think knowing that you are being dealt with personally makes all the difference when ordering online. Oh, and the trousers are fab!!
28. August 2025
Problems with shipment
I bought two items in store. Then waited two weeks without any notice for shipment. After two mails sent, I received the answer that one item was no longer in store. Then, I had to wait ten more days for the other item to arrive. I love the clothes of Komodo, because of the fitting and the fabric. But I'm not sure if I will order again because of the trouble with shipment.
27. August 2025
Antwort von Komodo
Hi Teuntje. A fair review... thanks for this, it helps us to improve our operations for future customers.
Please accept our sincere apologies for the lack of communication and delay on this occassion. We're a very small team and were short of staff during summer as people took holidays. This is not an excuse for the poor servie you received - just an explaination.
I hope you are happy with the item you bought from us once it did arrive.
Kind regards
- t o n y
Manager
Long-standing customer of Komodo
I have been a customer of Komodo for over 6 years. Love the quality of their clothes - the fabric, colours and design. I’ve always had a positive experience so I feel confident shopping with Komodo. Delivery is always good, any return has been processed in good time and I have lots of their clothes in my wardrobe now! Highly recommend.
26. Juni 2025
Superb quality clothes; superb quality service
Ordered the gorgeous Anya jumper in Ultra Violet - looks so weird and boxy off, but looks fabulous on! Drapes beautifully, the wool is so ridiculously soft and the colour fabulous. Originally the lighter lilac came in error, which was also gorgeous, but I wanted the ultra violet. Customer service was SUPERB and it was all resolved without any cost to me, swiftly and without question. I've bought socks previously and they were also top quality and still wearing well after several years. Highly recommended.
25. Juni 2025
Bewertung ohne vorherige Einladung
Great quality shoes
24. März 2025
Great quality, eco credentials
I absolutely love my Komodo purchases - gorgeous quality, completely my style and I love their eco credentials. I try to only buy second hand so buying from Komodo is a real treat - and it certainly feels like it. Also, I've had to exchange an item recently and the customer service has been fantastic! Thank you Mimi!
22. Januar 2025
I have received the worst customer…
I have received the worst customer service, they have only replied to me once in like 9 months, I never received my package they apologized and I never received a refund for my money.
27. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Komodo
Hi Elisa - sorry for the poor customer service. I found an unopened email that you sent several weeks ago. I have sent you an email about this. We did issue a refund to you several moths ago, I am concerned that you did not receive this. Please check the email I sent to you for details and let me know.
Kind regards - tony (manager)
Amazing customer service and lovely…
Amazing customer service and lovely quality clothing!
24. Februar 2025
Bewertung ohne vorherige Einladung
Generally happy with the purchase.
The shipment was delayed a little, but the products turned out to be as good as expected. True colours to the images online and the sizes all fit well. Generally happy with the purchase:)
27. Januar 2025
I emailed to correct the 10% code but…
I emailed to correct the 10% code but there was no response at all from the company. Poor communication.
24. Januar 2025
Antwort von Komodo
Hi Chris,
Apologies for not responding to your email sooner.
We have issued a 10% refund back to you on your most recent order - which is already shipped and on it's way to you.
Please check your inbox for a message confirming this.
Kind egards
- t o n y
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