Kolaich Bewertungen 

This place is a scam. It is not a real business. Do not order online from them. Complete scam!

I bought one of their bird feeders. All the pictures show a feeder made of plaster or something similar with the item being about 2 feet tall. What they sent me was a cheap plastic cast item that is barely 6 inches high. A load of rubbish not even big enough for a bird to sit on.

I ordered a bird feeder on 22/1/26 and am still waiting for it!

14/3/26- received it today, absolutely rubbish. Tiny cheap looking thing … !!!!!!!!!

First off, the Instagram ad for the bird feeder shows a larger version of the feeder attached to a tree and secondly they (the advertiser) never once informs you that the product is coming from China. It arrived today and its a absolute joke. about 1/4 the size that I expected and it only took about a month and a half to arrive. Click bait for sure, I really should have known better. Total scam right from the start.

I ordered the bird feeder 28 days ago, cannot get anyone to answer my request for a full refund, I just wish I had read the reviews here before I gave away my money. SCAM ALL THE WAY, DO NOT ORDER FROM THEM
Update - it took 6 weeks before I eventually received it, broken, and measuring 7.5 inches high and 5 inches wide

No communication.
No delivery even after 21 days from order. Do not buy from this company.

My order was placed before Christmas with this US company. Since then I have watched it go from China to UK to China to UK this month, and I have still not received it.

Possibly the worse delivery service ever!

Never received the items I purchased. Contacted the company and they told me to take it up with UPS. Scam artists. Dont waste your money.

I ordered items in September and a month later I hadn’t received anything - no tracking number nothing. When I contacted the store they said the item was out of stock and I could either order something of equal value or get a refund. They were just going to keep my money and never say a word. We’ll see if I get my money back.

Statue was as described (and very nice), shipping was fast, handling not so fast.
I had to mail them and ask for shipping-info after a few weeks, but they replied within a day, and promptly sent my order afterwards.

A complete disappointment. They sent different materials than I ordered, and some were in poor condition. They say I have to pay the shipping costs if I want to return it.
Total scam, don't buy anything.

Ordered on the 18th of july, it is now August 10th. I have contacted them multiple times and no reply. Do not go through this company, I am disputing the charge with my bank. Additionally, I had to order a new card because after making this purchase, someone tried to purchase something with my information.

I placed an order.
No confirmation. No statue.
No refund. No possibility to contact because mail does not work!

So this is my honest review about this company. I bought a 'Venus with Attitude' statue in a drunken, Facebook advert, heat of the moment mood. I've been scammed by an unsolicited Facebook advert before, and when I woke the next day, I panicked a bit. So, I looked for reviews, and panicked some more. I felt I'd definitley got scammed. People saying that they'd not got their item, others saying what they DID get was poor quality and smaller than they expected, etc etc etc.
I tried to cancel the order, but there was no way of contacting them, other than them asking you to click links and enter personal details, which I wasn't happy to do.
I contacted PayPal, and their link to the seller - for disputes, etc - also didn't work.
They temporarily paid me my money back while they were investigated.
However, then I got a tracking number from Kolaich, and emails asking me to close the dispute as the item was en route. I told them I wouldn't do this until I got the package and was happy.
So, in all, from ordering the item late on 14th July, to receiving it on 22nd, it just took 8 days to get to me, from China. Think it was flown over!!! I have NEVER had such quick delivery from China. Ever.
When I opened the parcel, wondering what to expect, I was so pleasantly surprised! It's not big, but I'm not sure how big people were expecting? It's just... ornament size! I'd post a photo to show scale, but don't think Trust Pilot let you. 😔 It's made of resin and is really, really nice quality. I love it. Genuinely. So.... In summary, I am REALLY impressed with the item size & quality, the speed of delivery, and the contact I've had from the company. I can only review as I find. Now... How much of this good service comes from having a PayPal dispute in place (meaning the seller won't get paid until it's resolved), I don't know, but I really hope that the bad reviews were mistakes made by the company and that they continue to fulfil their orders in the way they did mine.
Good luck to others, hope your experience is like mine. 🙂

Placed order a month ago for a bday gift. Never arrived. Emailed them...no response. Clearly a scam, going to contact card provider and push for a refund.
What pisses me off most is that Facebook allows these bullshit scam sites to advertise.

Ordered a bust from this website, thinking it was the size of a normal bust. It arrived and was 2 inches tall.

I also ordered another item and they didn't have that in stock, they said they would issue a refund but it's been a month and no refund had been issued. Avoid.