Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This could be an option if in need however the lack of integrity practices when it comes to the 90 days same as cash thing is crazy. A person that has lots of things on their plate will definitely for... Mehr ansehen
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Mehr ansehen
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Kontaktinformationen
Vereinigte Staaten
- 844.937.8275
- koalafi.com
4.1
Gut
942 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service nice experience talking w…
Great service nice experience talking w asociate
28. Februar 2026
Excellent service and received my…
Excellent service and received my merchandise on time and was well packaged and easy process to get completed and approved
7. März 2026
Quick and easy process to setup and…
Quick and easy process to setup and also to payoff
28. Februar 2026
Customer service was available quickly…
Customer service was available quickly with any answers and could talk to a live person the application process was quick and easy
7. März 2026
Me gustariaque cuando no se acaba ra el credito lo agragaran para el proximo
Me gustari que cuando no se acabara
7. März 2026
False advertising
They claim the account and the monthly activity would be reported to TransUnion credit reporting agency. However they have taken multiple payments from me and the account doesn't show up anywhere on TransUnion credit reporting agency. Their claims are flat out false.
28. Februar 2026
Antwort von Koalafi
A representative from our team will be reaching out to review the specific reporting schedule for your account and explain when and how your account activity is expected to appear with TransUnion. Accounts are reported to the credit bureaus on a normal monthly reporting cycle. If you’re able to review your account’s start date alongside the current date, this may also help clarify where your account falls within the reporting cycle. We appreciate your patience and look forward to helping resolve any confusion.
Great customer service
27. Februar 2026
Payment are high,be customer service…
Payment are high,be customer service is very professional.
26. Februar 2026
Antwort von Koalafi
Thank you for taking the time to share your feedback. We’re happy to hear that you found our customer service team to be professional—we truly appreciate that recognition. If the current payment amounts or timing are becoming difficult or no longer work for your situation, we may be able to review your account and discuss possible options, including adjusting your payment schedule. Our goal is to help make your payments as manageable as possible. Please feel free to contact our Customer Advocacy Team at 844-821-6424 or email customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST, and we would be happy to review your account with you. Thank you!
Understanding my Needs
They were very helpful and understanding to my needs... And that was important to me....
27. Februar 2026
The salesman was nice and very helpful …
The salesman was nice and very helpful and and found me the best cerdit lender
26. Februar 2026
The whole process was so simple and…
The whole process was so simple and easy. It didnt take long at all.
26. Februar 2026
I can’t get a call back and my issue…
I can’t get a call back and my issue resolved it’s been 3 weeks and I keep getting told I’m going to get a call back or call back in 3-5 days.
5. März 2026
Antwort von Koalafi
Thank you for bringing this to our attention. We sincerely apologize for the delay and understand how frustrating it can be to wait for a response regarding your concern. A representative from our team will be reaching out to you, as additional documentation may be needed so we can properly review and address the issue. Our goal is to ensure we fully understand the situation and work toward a resolution as quickly as possible. If you would like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424, available Monday through Friday from 8am – 9pm and Saturday from 8am – 8pm EST. We appreciate your patience and the opportunity to assist you.
The fact that you helped me out of a…
The fact that you helped me out of a tight situation with my car repair, your re-pay pricing is way out of my league.
8. Februar 2026
Double charged taxDon’t understand why you can charge tax…
Don’t understand why you can charge tax on what I call a loan, you call lease. I already paid tax on my car repair and I had no idea you would charge tax on top of it. I only took it out because it was interest-free for 90 days so no cost for it.
6. Februar 2026
Antwort von Koalafi
Thank you for bringing this to our attention. Our team will be reaching out to you to gather a few additional details and documents so we can review your claim more thoroughly and help address the situation. If you would like immediate assistance, please feel free to contact our Customer Advocacy Team at 844-821-6424, Monday through Friday from 8am – 9pm and Saturday from 8am – 8pm EST. A member of our team will be happy to help. We appreciate you bringing this matter to our attention and look forward to assisting you further.
It was quick and easy to get financed…
It was quick and easy to get financed and get what I needed.
3. März 2026
Beware of fee to use credit card
No issues with service, it allowed me to order a couch that I would not have full funds for until a few weeks later.
My only issue was at payment.i was doing the pay in full option but did it through my debit card.
No where in the payment options did it tell me they were going to charge a $54 dollar fee to pay by card
3. März 2026
Antwort von Koalafi
Thank you for sharing your experience! We’re happy to hear that you were pleased with our service and that our financing option helped you get the couch you needed when you needed it. We also appreciate the opportunity to review your payoff process. When making a payment by debit card, the disclosure regarding the debit card processing fee appears at the very bottom of the payment page before the payment is submitted. Additionally, this fee disclosure is also included within the lease agreement provided at the start of the lease. Your feedback is important to us, and we truly appreciate you taking the time to share it. If you would ever like us to review your account further or if you have any additional questions, please feel free to contact our Customer Advocacy Team at 844-821-6424 or email customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST. Thank you!
Absolutely a life saver
Absolutely a life saver. So easy to apply and use. The best by far!
28. Februar 2026
I’ve gotten all my furniture there and so has my kids ..
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us some great prices… you can’t get better prices anywhere else… easy financing and payment plans … and if pay full they give u an extraordinary deal .. I’m definitely going back for some couches…
28. Februar 2026
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