Personable customer service. An excellent product line for a small business. My order was received promptly and was well packaged. Would highly recommend McIntosh to my fibre friends and family. Thank... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tempting goodies to quicken the heart. With new products listed regularly website is a go to. Latest acquisition Lang Yarns a dream, the Knitpro Oasis Interchangeable Crochet set a game changer, hoo... Mehr ansehen
Unternehmen hat geantwortet
Always a pleasure to order from James at Mackintosh yarns. My order arrived without any trouble and was exactly what I wanted. James is so helpful and happy to chat if need be. My go to place for Lang... Mehr ansehen
Unternehmen hat geantwortet
I felt as though I was an important individual being served. It’s a great feeling when a customer isn’t treated by a ‘bot’ or other mechanical device as if one of a crowd of hundreds. My query was ans... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Natural Fibres. Pure Wools. Well-being. McIntosh wools are hand-dyed to order in a range of vibrant and pastel colours. We also sell a range of high quality knitting needles, crochet hooks and accessories. Brands include KnitPro, Lantern Moon, Clover, Addi, Schoppel, Symfonei yarns Seeknit, and Euculan. Free UK postage from £100 and £30 for international shipping. Our wool ranges come in different weights from lace to 4-ply to Double Knitting. All are ideal for hand knitting and crochet. Every skein or cake of McIntosh is hand-dyed using a semi-solid dye technique to give visual texture to the finished project. Our BFL is accredited as 100% British wool by British Wool and our FABULOUS range is accredited as a British wool blend by British Wool. Our CALM range, which stands for Cashmere and Luscious extra fine Merino in DK. FABULOUS is a mixture of 55% British Bluefaced Leicester wool and 45% grade A Mulberry Silk in either DK or 4-Ply. BFL is 100% British Bluefaced Leicester - the 'king' of fibres' in DK and 4-Ply. ffluff is a lace weight fibre blend of 75% baby suri alpaca and 25% grade A mulberry silk. it's as light as air and warm to wear. Donegal Rich Tweed is 87% wool and 13% Donegal Nep. Available in DK and 4-Ply. All wool products come in a McIntosh cotton project bag. All yarn bands are made from recycled card with a biodegradable laminate.
Kontaktinformationen
42 Denman Road, SE15 5NR, London, Vereinigtes Königreich
- sales@mcintoshpublishing.com
- knitmcintosh.com
4.9
Hervorragend
600 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
always a pleasure
always a pleasure - beautiful yarns and a very warm service. Always seems so sincere and warm, I feel like I’m buying from a friend
16. Juli 2025
Antwort von McIntosh
Thank you so much for your custom and kind words
Excellent company
Placing the order was easy and the item arrived beautifully packaged and in good time. I recommend supporting James and his small business.
12. Juli 2025
Antwort von McIntosh
Thank you for your custom and kind words
The wool is so squishy!
The wool I received is so squishy! Can't fault the service at all, quick delivery and was kept up to date every step of the way. Thanks James!
3. Juli 2025
Antwort von McIntosh
Thank you for your custom and kind words
Another excellent experience
Another excellent experience. My Fabulous hand-dyed wool arrived promptly in eco-friendly packaging. The colours are so lovely. I cannot wait to start my new project. It will take months to complete, but it will be a pleasure to knit with such beautiful wool. James is a one man band, who shows how superb service should be.
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von McIntosh
Thank you for your order and kind words
Jam was super helpful when I made a…
James was super helpful when I made a mistake with shipping!
3. Juli 2025
Antwort von McIntosh
Thank you so much for your order and kind words
Antwort von McIntosh
Thank you for your custom and kind words
Excellent site really good prices…
Excellent site really good prices delivery spot on. But what stands out most is the personal service I couldn’t recommend this site too highly and will definitely 💯 be ordering again.
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von McIntosh
Thank you for your order and kind words
Big customer service, small company, environmentally aware.
I saw a review in a magazine about a particular product offered by Mcintosh, and I immediately sent in my order. I was offered a discount as a first-time buyer, and have been sent other offers on additional products. My order was shipped out quickly, in environmentally friendly packaging, and I am very pleased with the product and service. Mcintosh is a very small and relatively new company, but has set a high standard of customer service. I look forward to more transactions with them.
15. Juni 2025
Antwort von McIntosh
Thank you so much for your order and kind words.
Fast delivery and good communication
Fast delivery and good communication. Very happy with my order and I will definitely order again.
15. Juni 2025
Antwort von McIntosh
Thank you so much for your order and kind words
Order came packed well
Order came packed well. The personalised card was a lovely touch. I will definitely order from them again in the future. Thank you.
11. Juni 2025
Antwort von McIntosh
Thank you for your order and kind words
Arrived well packaged and with a…
Arrived well packaged and with a personal note which was a nice touch. However, I gave it four stars, and not five, as I was charged twice for delivery but my two items came in one package. Given one of the items was very small I feel annoyed to have paid twice.
19. Juni 2025
Antwort von McIntosh
Thank you so much for taking the time to share your experience - I'm absolutely delighted that your items arrived safely and that you appreciated the personal touch with your packaging. Your feedback means the world to me.
I'm terribly sorry about the double delivery charge issue you've encountered. This certainly isn't the experience I want for any of my valued customers, and I completely understand your frustration. I would love to put this right for you straight away.
Could you please reach out to me via email so I can resolve this matter promptly? As a one person work from home business I'm committed to ensuring you receive the excellent service you deserve, and I'll make sure this is sorted out to your complete satisfaction.
Thank you again for choosing McIntosh and for bringing this to my attention. I truly value your custom and look forward to hearing from you soon.
Kind regards
James McIntosh
Great communication and customer…
Great communication and customer services, and of course, outstanding quality!
17. Juni 2025
Antwort von McIntosh
Thank you for your order and kind words
A lovely speedy delivery with a personal flourish.
A lovely speedy delivery with a personal hand written note from James. This was such appreciated.
16. Juni 2025
Antwort von McIntosh
Thank you for your order and kind words
I am more than happy with the service…
I am more than happy with the service from James he has kept me informed of my order at all times.
Delivery was very speedy.
11. Juni 2025
Antwort von McIntosh
Thank you so much for your custom and kind words
Antwort von McIntosh
Thank you so much for your order and kind words
Great service from James
James is such a helpful person and sent my needles off straight away as I wanted them for our holiday. Sadly Royal Mail didn’t deliver till the day after we left. He tried his best bless him.
Have ordered before and always swift delivery.
Thank you James.
27. Mai 2025
Antwort von McIntosh
Thank you for your custom and kind reply
Antwort von McIntosh
Thank you for your custom and kind words.
The yarn is lovely and arrived ahead of…
The yarn is lovely and arrived ahead of the expected time. No issues with it at all. But James was extremely helpful in sorting out an issue with obtaining the pattern. I love the friendly chatty tone of his e-mails.
20. Mai 2025
Antwort von McIntosh
Thank you for your order and kind words.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.