Knights Insurance Claims Consultants  Bewertungen 

43
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have had a great loss adjuster helping me with my claim. Right from the start he has been brilliant and helped me sort out everything needed. Thanks to Mather West-Robinson. Very professional an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Spoke to sufjan on the phone today after many calls and two unacknowledged emails trying to report a death - impossible to confirm whether the admin team has received anything. Their admin team is... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a really positive experience using this company. From start to finish, the whole process was handled professionally and efficiently. They took the stress out of dealing with the claim and ke... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thanks to the team at Knights we got our claim settled much better and faster than expected, we couldn't have done it without them. Plus their amazing customer service always there to answer questio... Mehr ansehen

Unternehmensdetails

  1. Schadenregulierer

Vom Unternehmen geschrieben

Knights Insurance Claims Consultants work on behalf of the policyholder, rather than the insurer. In the event of a property insurance claim, our role is to ensure that the policyholder receives their full entitlement under the policy. Knights Insurance Claims Consultants are fully authorised and regulated by The Financial Conduct Authority.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

43 Bewertungen

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4.0

Alle Bewertungen

(43)

5 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I had a really positive experience…

I had a really positive experience using this company. From start to finish, the whole process was handled professionally and efficiently. They took the stress out of dealing with the claim and kept me updated every step of the way, which gave me real peace of mind.

What stood out most was their honesty and transparency — everything was explained clearly, and there were no surprises. The team was responsive, helpful, and genuinely cared about getting the best outcome for me.

I wouldn’t hesitate to recommend them to anyone needing help with an insurance claim. A reliable and trustworthy service all round.

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My insurance company is a JOKE

My insurance company is a JOKE. They offered me peanuts for my water damage. Insulting. Called Knights and they didn’t take any nonsense. They squeezed every penny out of the policy that I was owed. Don’t let the insurance giants bully you, get these guys on your side.

4. Dezember 2025
Bewertet mit 1 von 5 Sternen

Greedy insensitive company

Spoke to sufjan on the phone today after many calls and two unacknowledged emails trying to report a death - impossible to confirm whether the admin team has received anything. Their admin team is no contact. Won’t confirm if there’s a refund, or what I can and can’t claim despite having the policy document in front of me. Disgusting greedy careless company avoid

Update: threatening emails and denying I have the right company. I got the information from your documents. Don’t bully customers

21. August 2025
Bewertung ohne vorherige Einladung
Knights Insurance Claims Consultants -Logo

Antwort von Knights Insurance Claims Consultants

Dear James,

We believe this review has been left in error. We are Knights Insurance Claims Consultants, and our role is solely to handle insurance claims on behalf of policyholders. We do not sell policies, manage customer accounts, or deal with matters such as reporting a death or processing refunds.

The issues you raise clearly relate to a different company. We kindly ask that this review be removed or redirected to the correct provider so you can receive the assistance you need.

Kind regards,
Knights Insurance Claims Consultants

Bewertet mit 1 von 5 Sternen

Deeply Regret Appointing Ari…



Deeply Regret Appointing Ari Knightsclaims – Acts More Like an Insurer’s Ally Than My Loss Assessor-
I strongly regret appointing Ari as my loss assessor. From the outset, I made it clear that I wanted my building claim to be handled in line with Financial Ombudsman Service (FOS) regulations, which clearly state that if a policyholder insists on a cash settlement, the insurer must offer cash equivalent to what they would pay their own supplier.
Shockingly, Ari refused to pursue the claim this way and instead took an unhelpful, almost adversarial stance—siding with the insurer rather than representing me, his client. Instead of asserting my rights, he argued in a way that felt more like support for the insurance company than advocacy for the policyholder. My requests were repeatedly ignored for days.
Even worse, Ari failed to obtain or submit any independent builder’s quote for the extensive £250,000 repair work. This left only the insurer’s quote on the table—completely undermining my position. I had to go out of my way to find a builder and request a professional quote myself, which is a core responsibility of the loss assessor I hired and paid to do exactly that.
My home fire loss claim is now approaching 2 years and my home is still uninhabitable.
I deeply regret leaving my previous loss assessor, who was responsive, proactive, and consistently fought for my interests. In contrast, Ari seems to leave the job to the insurer—exposing me to risk and weakening my rightful claim.
This experience has been a massive letdown. A loss assessor’s role is to protect and advocate for the policyholder, not to surrender that duty to the insurer.
In past two months I have asked he follows the FOS regulations but he keeps coming up with irrational excuses.
How do I get this man to actually do the job he was appointed for, instead of handing my claim over to the very party we’re meant to be negotiating with?

1. Februar 2025
Bewertung ohne vorherige Einladung
Knights Insurance Claims Consultants -Logo

Antwort von Knights Insurance Claims Consultants

Thank you for sharing your feedback. We are sorry to hear you feel this way. Our role as loss assessors is always to act in the best interests of our clients while also ensuring that insurers meet their obligations under the policy and relevant regulations.

We are still actively working on your claim and remain committed to achieving the best possible outcome for you. We appreciate your patience as we continue to progress matters and are happy to discuss any concerns directly at any time.

Bewertet mit 1 von 5 Sternen

Terrible customer service

Terrible customer service. Take payment when Insurance was cancelled a full year previously. No communication from any staff. They do not answer the phone and do not want to know when you have a problem, just pass you onto someone else who cannot help either. Absolutely awful company.

4. Juni 2025
Bewertung ohne vorherige Einladung
Knights Insurance Claims Consultants -Logo

Antwort von Knights Insurance Claims Consultants

Dear Sog,

Thank you for your comments. However, we believe this review has been left in error.

Knights Insurance Claims Consultants does not sell insurance policies, collect payments, or manage cancellations. Our sole role is to assist policyholders with their insurance claims. To clarify, we have reviewed our records and have no trace of you as a client. We also requested further details from you via Trustpilot but did not receive a response.

It appears your review relates to a different company, and we kindly ask that it be redirected so you can receive the correct assistance.

Kind regards,
Knights Insurance Claims Consultants

Bewertet mit 5 von 5 Sternen

Knights Insurance Claims Consultants…Great Service – They Really Helped Us!

Knights Insurance Claims Consultants did an amazing job for us. From the start, they took care of everything with our insurance claim and made the whole process much easier. What impressed us the most was how hard they worked to make sure we got the full amount we were owed. They didn’t rush things or try to cut corners. They were honest, professional, and kept us updated the whole time. It’s not easy to find a company that really cares and does what they say, but Knights did exactly that. We’re very thankful and would definitely recommend them to anyone needing help with an insurance claim.

21. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and results

When we had a big flood Ari came right away and helped us through the whole process of repair and restoration and dealt with the insurance for us as well. Thanks to him we were able to reconstruct our premises with most of our costs covered by insurance.
He took away a lot of the stress and was supportive throughout.

1. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top knowledge & TOP Service

Ari from Knights Insurance Claims Consultants is very knowledgeable and on top of each case as if it's the only one... giving the client the piece of mind knowing the top people are on his case...
Highly recommend.

17. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

If you are thinking of using anyone else, think again

What should of been a straight forward claim, became very complicated as the insurers/underwriters tried to wiggle out of their responsibilities using some loophole.
Knights wouldn't hear of it and would not take no for an answer. They fought like lions never relenting, and finally got it settled in full. Kudos to Knights. Highly recommended.

20. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Glad I used them

Knights did an excellent job claiming for both the loss and then contesting the delay of the insurance, seeking compensation. Very good professional service! Glad I used them!

24. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top Company

Ari and the entire team do a wonderful job in getting the claim managed in a professional manner. They come highly recommended and most importantly, achieve excellent results.

18. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Knights are top

Knights are top! was a real smooth exprience. in a nutshell proffisional, expriensed, stratgised wouldnt take no for an answer and will get whats rightfully yours no matter what it intails they will do maximum effort and exsuse evrey possible channel. cudos!

10. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very proffesional!

We had a very smooth experience using Knights for our insurance claim. They are a truly professional company who take care of the customers properly. I would recommend 100%

8. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic and highly recommended

Knights came to our rescue in July 2022 when our BTL Property burnt down by a fire caused from neighboring property. The entire team especially Ari were superb ! Their knowledge and competent handling of our claim enabled us to achieve the optimal outcome. Thank you everyone and keep up your excellent work. Highly recommended.

27. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic result with EOW claim

I previously started my escape of water claim with another firm who spent 4 months doing very little and achieving nothing. I then engaged Knights who took up my claim. Knights handled the claim efficiently, professionally and managed to achieve an extremely satisfactory settlement quickly. The settlement was above my expectations and was in excess of 7 times the amount originally offered to me by the insurers. I couldn't be more pleased. I must say thanks to Ari and the team in the office and in particular to Matthew, the negotiator, who handled my claim. I was kept informed of the progress at every stage. In the unfortunate event of your needing a Loss Assessor I would recommend Knights Insurance Claims Consultants without any hesitation.

25. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Knights Insurance Claims Consultants = In-depth industry knowledge, transparency, personal touch, and exceptional customer service

Knights Insurance Claims Consultants have earned my trust and respect, and I wholeheartedly recommend their services to anyone seeking expertise in the world of insurance claims.

I recently had the privilege of working with Knights Insurance Claims Consultants, and I cannot express how impressed I am with their professionalism and commitment to providing outstanding service.

What truly sets Knights apart is their transparent approach. Throughout the entire process, they kept me well-informed, ensuring that I understood each step and decision.

But it's not just about their professional competence; Knights Insurance Claims Consultants also bring a personal touch to their service that is second to none; their friendly customer service is simply outstanding!

12. September 2023
Bewertung ohne vorherige Einladung

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