I have had a great loss adjuster helping me with my claim. Right from the start he has been brilliant and helped me sort out everything needed. Thanks to Mather West-Robinson. Very professional an... Mehr ansehen
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Das sagen Bewerter
Spoke to sufjan on the phone today after many calls and two unacknowledged emails trying to report a death - impossible to confirm whether the admin team has received anything. Their admin team is... Mehr ansehen
Unternehmen hat geantwortet
I had a really positive experience using this company. From start to finish, the whole process was handled professionally and efficiently. They took the stress out of dealing with the claim and ke... Mehr ansehen
Thanks to the team at Knights we got our claim settled much better and faster than expected, we couldn't have done it without them. Plus their amazing customer service always there to answer questio... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Knights Insurance Claims Consultants work on behalf of the policyholder, rather than the insurer. In the event of a property insurance claim, our role is to ensure that the policyholder receives their full entitlement under the policy. Knights Insurance Claims Consultants are fully authorised and regulated by The Financial Conduct Authority.
Kontaktinformationen
124 City Road, EC1V 2NX, London, Vereinigtes Königreich
- 020 3983 5054
- info@knightsclaims.co.uk
- knightsclaims.co.uk
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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I have had a great loss adjuster…
I have had a great loss adjuster helping me with my claim. Right from the start he has been brilliant and helped me sort out everything needed.
Thanks to Mather West-Robinson.
Very professional and a kind gentleman.
I had a really positive experience…
I had a really positive experience using this company. From start to finish, the whole process was handled professionally and efficiently. They took the stress out of dealing with the claim and kept me updated every step of the way, which gave me real peace of mind.
What stood out most was their honesty and transparency — everything was explained clearly, and there were no surprises. The team was responsive, helpful, and genuinely cared about getting the best outcome for me.
I wouldn’t hesitate to recommend them to anyone needing help with an insurance claim. A reliable and trustworthy service all round.
My insurance company is a JOKE
My insurance company is a JOKE. They offered me peanuts for my water damage. Insulting. Called Knights and they didn’t take any nonsense. They squeezed every penny out of the policy that I was owed. Don’t let the insurance giants bully you, get these guys on your side.
Greedy insensitive company
Spoke to sufjan on the phone today after many calls and two unacknowledged emails trying to report a death - impossible to confirm whether the admin team has received anything. Their admin team is no contact. Won’t confirm if there’s a refund, or what I can and can’t claim despite having the policy document in front of me. Disgusting greedy careless company avoid
Update: threatening emails and denying I have the right company. I got the information from your documents. Don’t bully customers

Antwort von Knights Insurance Claims Consultants
Deeply Regret Appointing Ari…
Deeply Regret Appointing Ari Knightsclaims – Acts More Like an Insurer’s Ally Than My Loss Assessor-
I strongly regret appointing Ari as my loss assessor. From the outset, I made it clear that I wanted my building claim to be handled in line with Financial Ombudsman Service (FOS) regulations, which clearly state that if a policyholder insists on a cash settlement, the insurer must offer cash equivalent to what they would pay their own supplier.
Shockingly, Ari refused to pursue the claim this way and instead took an unhelpful, almost adversarial stance—siding with the insurer rather than representing me, his client. Instead of asserting my rights, he argued in a way that felt more like support for the insurance company than advocacy for the policyholder. My requests were repeatedly ignored for days.
Even worse, Ari failed to obtain or submit any independent builder’s quote for the extensive £250,000 repair work. This left only the insurer’s quote on the table—completely undermining my position. I had to go out of my way to find a builder and request a professional quote myself, which is a core responsibility of the loss assessor I hired and paid to do exactly that.
My home fire loss claim is now approaching 2 years and my home is still uninhabitable.
I deeply regret leaving my previous loss assessor, who was responsive, proactive, and consistently fought for my interests. In contrast, Ari seems to leave the job to the insurer—exposing me to risk and weakening my rightful claim.
This experience has been a massive letdown. A loss assessor’s role is to protect and advocate for the policyholder, not to surrender that duty to the insurer.
In past two months I have asked he follows the FOS regulations but he keeps coming up with irrational excuses.
How do I get this man to actually do the job he was appointed for, instead of handing my claim over to the very party we’re meant to be negotiating with?

Antwort von Knights Insurance Claims Consultants
Terrible customer service
Terrible customer service. Take payment when Insurance was cancelled a full year previously. No communication from any staff. They do not answer the phone and do not want to know when you have a problem, just pass you onto someone else who cannot help either. Absolutely awful company.

Antwort von Knights Insurance Claims Consultants
Knights Insurance Claims Consultants…Great Service – They Really Helped Us!
Knights Insurance Claims Consultants did an amazing job for us. From the start, they took care of everything with our insurance claim and made the whole process much easier. What impressed us the most was how hard they worked to make sure we got the full amount we were owed. They didn’t rush things or try to cut corners. They were honest, professional, and kept us updated the whole time. It’s not easy to find a company that really cares and does what they say, but Knights did exactly that. We’re very thankful and would definitely recommend them to anyone needing help with an insurance claim.
Excellent service and results
When we had a big flood Ari came right away and helped us through the whole process of repair and restoration and dealt with the insurance for us as well. Thanks to him we were able to reconstruct our premises with most of our costs covered by insurance.
He took away a lot of the stress and was supportive throughout.
Top knowledge & TOP Service
Ari from Knights Insurance Claims Consultants is very knowledgeable and on top of each case as if it's the only one... giving the client the piece of mind knowing the top people are on his case...
Highly recommend.
If you are thinking of using anyone else, think again
What should of been a straight forward claim, became very complicated as the insurers/underwriters tried to wiggle out of their responsibilities using some loophole.
Knights wouldn't hear of it and would not take no for an answer. They fought like lions never relenting, and finally got it settled in full. Kudos to Knights. Highly recommended.
Glad I used them
Knights did an excellent job claiming for both the loss and then contesting the delay of the insurance, seeking compensation. Very good professional service! Glad I used them!
fantastic service thank you
Top Company
Ari and the entire team do a wonderful job in getting the claim managed in a professional manner. They come highly recommended and most importantly, achieve excellent results.
Knights are top
Knights are top! was a real smooth exprience. in a nutshell proffisional, expriensed, stratgised wouldnt take no for an answer and will get whats rightfully yours no matter what it intails they will do maximum effort and exsuse evrey possible channel. cudos!
Very proffesional!
We had a very smooth experience using Knights for our insurance claim. They are a truly professional company who take care of the customers properly. I would recommend 100%
Efficient and reliable!
Fantastic and highly recommended
Knights came to our rescue in July 2022 when our BTL Property burnt down by a fire caused from neighboring property. The entire team especially Ari were superb ! Their knowledge and competent handling of our claim enabled us to achieve the optimal outcome. Thank you everyone and keep up your excellent work. Highly recommended.
Fantastic result with EOW claim
I previously started my escape of water claim with another firm who spent 4 months doing very little and achieving nothing. I then engaged Knights who took up my claim. Knights handled the claim efficiently, professionally and managed to achieve an extremely satisfactory settlement quickly. The settlement was above my expectations and was in excess of 7 times the amount originally offered to me by the insurers. I couldn't be more pleased. I must say thanks to Ari and the team in the office and in particular to Matthew, the negotiator, who handled my claim. I was kept informed of the progress at every stage. In the unfortunate event of your needing a Loss Assessor I would recommend Knights Insurance Claims Consultants without any hesitation.
Knights Insurance Claims Consultants = In-depth industry knowledge, transparency, personal touch, and exceptional customer service
Knights Insurance Claims Consultants have earned my trust and respect, and I wholeheartedly recommend their services to anyone seeking expertise in the world of insurance claims.
I recently had the privilege of working with Knights Insurance Claims Consultants, and I cannot express how impressed I am with their professionalism and commitment to providing outstanding service.
What truly sets Knights apart is their transparent approach. Throughout the entire process, they kept me well-informed, ensuring that I understood each step and decision.
But it's not just about their professional competence; Knights Insurance Claims Consultants also bring a personal touch to their service that is second to none; their friendly customer service is simply outstanding!
Highly reccomended
This was the third time we used Knights, they deliver what they say promptly and with a smile, - a pleasure dealing with them!!
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