Klick Direct Limited Bewertungen 98

TrustScore 3 von 5

3.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Klick Direct have been fantastic from start to finish. I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful. Delivery... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Watch ordered on 19th October, email confirmation of order received and informed the order would be processed in 2 days. No watch ever received; no dispatch email received, no response to emails, tel... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I bough watch 3 days ago I pay for express delivery and is still in process… This number what is on there website doesnt work so I can not even spoke with customer service.. 3 mails not respond …... Mehr ansehen

Unternehmensdetails

  1. Uhrengeschäft
  2. Parfümerie

Vom Unternehmen geschrieben

Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices. With over 30,000 happy customers served over ten years, Klick Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift. We offer our customers an incredible range of watches, stocking hundreds of watches from all the top brands. From your everyday watches to our premium choices, such as Hugo Boss, Emporio Armani and Michael Kors, all our watches are authentic and brand new. We source our watches from quality stockists of all watch brands, so when you purchase with us, you can be confident that you’re getting the real deal. We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.


Kontaktinformationen

3.0

Akzeptabel

TrustScore 3 von 5

98 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

total scam

i ordered a watch from these people more than a month ago and i didnt receive anything. I contacted them 3 weeks ago and after replying once saying they would send me another watch free of charge which 1. never came and 2. wasnt truly sent, they ghosted me. It is a scam, DO NOT BUY ANYTHING FROM THESE PEOPLE.

13. Februar 2022
Bewertung ohne vorherige Einladung
Klick Direct Limited-Logo

Antwort von Klick Direct Limited

Hi Mercedes.

Sorry about your experience shopping with us, We are a UK based company and deliverys to spain do take 5-7 days as regards to your refund we have issued a refund but we had to wait for your product to arrive first.

Regards
Klick Direct

Bewertet mit 3 von 5 Sternen

Good products but need better communication.

Updated review. Was initially disappointed as there was problems with parcel not showing up and the company is very difficult to contact regarding any issues (email and phone number unresponsive). However after contacting through Facebook Messenger my parcel was re-posted and received within the week, I was also given a 10% refund for the inconvenience which was appreciated! The watch I ordered was also spot on so can’t fault the goods!

9. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered three watches

Ordered three watches and two arrived. One was out of stock. One of the watches didn’t work due to needing a new battery. Emailed Klick and they were very quick to respond advising I would receive a refund for the out of stock watch and to get a new battery fitted and they would refund the cost as long as I forwarded the receipt or send back for them to replace. Refund for replacement battery required and out of stock watch received. Can’t fault the level of service and the watches look fantastic.

4. Februar 2022
Bewertet mit 1 von 5 Sternen

I finally had a reply from an agent…

I finally had a reply from an agent regarding my watch. They then accused me of having refund “ which I never received” I provided evidence in the form of a bank statement to prove I have never received a cash refund from the company.

And they have now stopped replying to my emails and not given me a refund.

This company is a disgrace!

6. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service and great product.

Klick Direct have been fantastic from start to finish.
I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful.
Delivery time was quick.
I would highly recommend this company to anyone they couldn't do enough for me.
Much appreciated.
Chantal from Lytham St Annes

5. Januar 2022
Bewertet mit 5 von 5 Sternen

Happy with their service

Coming back again.
I bought a watch from them which had a broken bracelet but they replace it in good time.
In the end things are good and I'm happy with their service.

5. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No money after return item...

I bought Tommy Hilfiger watch for my boyfriend in October. Got the Watch everything Was fine but he did not like watch as much so we decide to return it. First I asked klick direct if I can return it by email. They replied next day that yes I can just I need to put Note with my name and order number inside which I did. Send it on 23rd october with tracking number and with signature parcel. They got it on 26th October. I checked tracking number and it Was sign for by someone from company. I waited 2 weeks for refund but nothing. Then tried to contact them by email, masaage...no anwser from them...tried to call but after dialing number it disconnect right after you try to call. After many emails and 2 months afrer I decide to try contact PayPal for help. They said they only can help me if there Was something wrong with the watch but it Was not. After I have send all proof I had (teacking number, screen shots of signature after it Was delivered and photos of recipt that I send watch back) they decide to help and reviewed case in my favour and issued refund and I am gratefull for that. I will NEVER buy from them again. Now Klick direct replied after bad review. Do not say I did not send watch back because I have proof of that. If I did not... PayPal wouldn't helped me.To bad you could not reply to my emails and your phone number not working.

1. Januar 2022
Bewertung ohne vorherige Einladung
Klick Direct Limited-Logo

Antwort von Klick Direct Limited

Hi Paula.

Thanks for the bad review, You opened a case for a refund and never sent your watch back to us, Well done you recieved a free watch.

Kind Regards

Klick Direct

Bewertet mit 1 von 5 Sternen

Missing watch and unable to contact the company - be careful using this company

I am really dissatisfied with the service I have received from this company, I ordered 2 watches for Christmas, I received an email confirming that both watches were being despatched and the track and trace reference (there was one reference so we were expecting both watches to be delivered together in one box)
When the package was delivered, there was only one watch received. We have tried to contact the company via email, Facebook messenger and phone but they have not responded to any messages and the contact number is unable to connect.
The watch that is missing is over £100 and was a Christmas present.
They have opened one message and not had the common decency to even reply to confirm they will look into it!
At the moment I feel like I have been scammed.

28. Dezember 2021
Bewertung ohne vorherige Einladung
Klick Direct Limited-Logo

Antwort von Klick Direct Limited

Hi Kelly.

I can assure you we have not scammed you whatsoever, We have sent out the new watch after christmas. Very sorry you felt the need to leave us a 1 star review.

Kind Regards

Klick Direct

Bewertet mit 1 von 5 Sternen

Ordered watch 15th December

Ordered watch 15th December, paid for express delivery,watch was sent to another address far from my home, contacted them eventually they responded saying would send another out the same day, never received my item, it was my teenage sons Christmas present, He was so disappointed on Christmas day, Do not use Klick Direct they take your money and never send goods, totally discuting!

27. Dezember 2021
Klick Direct Limited-Logo

Antwort von Klick Direct Limited

Hi Shaz.

Very awkward customer no matter what we did this review was going to be 1 star, The first delivery was lost by royal mail rather than us waiting for royal mail to cinfirm this we sent a new watch out as we was told it was a present for her son, I guess theres no pleasing some people.

Kind Regards

Klick Direct

Bewertet mit 1 von 5 Sternen

Never received my watch that I ordered…

Never received my watch that I ordered and I have had little communication on its whereabouts. Very poor service doesn't feel like they actually care. Probably won't even get my watch or money refunded. Stick to known companies from now on.

26. Dezember 2021
Klick Direct Limited-Logo

Antwort von Klick Direct Limited

Hi Graeme.

Lets help you track your mail< your item was send via tracked and insured postage you can track this here which clearly shows it was delivered and signed for.

https://www.royalmail.com/track-your-item#/tracking-results/GQ715863029GB

Kind Regards

Klick Direct

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr