Kitchens plus Bathrooms Bewertungen 

1'674
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service from start to finish. Looked at a couple of companies including big chain names for a new kitchen. With kitchen plus bathrooms we got exactly what wanted, the design process through to i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ I’m absolutely delighted with my new kitchen and bathroom. The kitchen now feels bright, modern, and beautifully finished, with plenty of practical storage and a fresh, welcoming look. The ba... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Andy came to do a kitchen make over quote. He was friendly and professional. Unfortunately the quote came out too high but Andy was professional throughout and not the pushy salesman which I respect.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Requested a quotation and having discussed our requirements for a couple of hours the sales guy managed to tweak a couple of things so we could have our dream kitchen. No pressure just good honest... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Küchenstudio
  2. auch in
  3. Badezimmerrenovierung

Vom Unternehmen geschrieben

Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

1674 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(1'674)

80 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Quality kitchen

Quality kitchen. Straight forward process. Managed process very well. Tradesman excellent. Kitchen plus managed them very well. Kitchens quality at a fair price. Small items missing but delivered replacements straight away. Didn't get involved tradesman particularly kitchen fitter said leave it with me I will sort it. This is a genuine review in Bedlington.

23. September 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Chris, thank you so much for your review about your experience with us. I'm delighted to hear how pleased you are with the finished kitchen and hope that we may be able to assist you again in the future if you require any further home improvements done. Thanks again.

Bewertet mit 5 von 5 Sternen

Unexpected

I had a gentleman named Chris visit me from kitchens plus bathrooms he was very helpful and honest with me about everything. I really appreciate the time and effort he put in and it was a very good experience.
I didn't expect to be able to get a kitchen but he was so helpful and kind. He really helped me with the design of the kitchen and I am really pleased with the outcome.
I would happily recommend them to anyone.

19. Oktober 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Taz, thanks very much for your feedback about Chris, it’s great to hear and we really do appreciate it.

Bewertet mit 4 von 5 Sternen

Great Design

We used Kitchens Plus for a new kitchen in a previous property and had no qualms about returning to them as the design, quality of work and the quality of the product was excellent.

Our second experience with the company has been much the same: great design, excellent project management, good quality products and good communication by tradesmen and office staff.

Can highly recommend Kitchens Plus.

24. September 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Carolyn, thank you very much for taking the time to post your review, we really do appreciate the feedback and it's great to hear how pleased you are with the finished project.

Bewertet mit 5 von 5 Sternen

Just had new bathroom fitted.

Just had new bathroom fitted.. absolutely amazing.. from planning to fitting. Was kept up to date every step, even the rubbish was collected really quickly. Chris fitted the bathroom, all done in 5 days, very little mess. Amazing! Would totally recomend this company..

2. September 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Sue, thanks so much for your kind review, we really do appreciate the feedback. It’s great to see how pleased you are and that you’d recommend us as that is the cheapest and best form of advertising, so thanks for that too.

Bewertet mit 1 von 5 Sternen

More poor customer service

Update 20th December.
Once again I find myself downgrading this review on the back of poor customer service from this awful company. Several messages left on various platforms over last few days either unfulfilled promises that ‘someone will call you back’. I am cancelling future booking and severing all ties with this lot - never ever again.

Update 11 October
After I refused a visit by the manufacturer Kitchens Plus quickly agreed to replace the shower cubicle. Two days later it was sorted and so far (its been 9 days) no further issues.

I have updated to three stars as the communication from the complaints team has been really good throughout and the finished product looks great. It has not been the experience I was promised though, I also found the pre installation documentation and pricing very confusing which took a while to get sorted too. I do appreciate that sometimes there will be a fault with the hardware but i do think Kitchens plus could have been better both pre install and once the fault was identified.

I do have a second installation booked for December and am still undecided whether to go ahead with it. To their credit Kitchens plus have offered to return my deposit if I do cancel. Will make a decision in the coming days.

Update:
4 weeks after installation and the issue is not resolved. I have provided photos - the installer has been back and agrees the shower unit is faulty and now the supplier wants to come and inspect it. Ive said no.
Makes the response from Kitchens plus below a complete joke. Get me back on track? Im further off track than Ive ever been.

Tap fell off the shower after 3 days, that got sorted and now the shower cubicle is leaking in two places. Have a further installation booked in December which I think we will cancel now.

3. September 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Adam, I’m very sorry to hear that you’ve had some issues with your product, it’s certainly not usual for this to happen which makes your comments so surprising. It’s Sunday evening now so I’m unable to get anything sorted for you tonight however I will ensure that you are contacted first thing tomorrow to get the matter resolved. Thanks for highlighting this to us and rest assured that we will get things back on track for you very swiftly.

Updated 23/9/24

Dear Adam, I have been updated by our team to confirm that you have been spoken to and that you have a visit booked for tomorrow with an installer and hopefully they are able to resolve things as quickly as possible and restore some confidence. I do hope that we are able to get the matter put to bed and are able to retain your business for your next order.

Updated 30/9/24

Dear Adam, thanks for the update and again I apologise for you having issues. I’m aware the fitter attended and thought the problem had been resolved, but clearly it hasn’t. I can assure you that we will get this sorted quickly and you’ll be contacted today to discuss the route of action.

Updated 13/10/24

Dear Adam, thank you for you update and hopefully the issues won’t resurface any more, however you can rest assured that we will be responsive to any problems you may encounter in the future. I have to agree that we should have been quicker in the first instance and will be raising that point to the team when we next meet to discuss things. Thanks for your patience in this matter.

Bewertet mit 5 von 5 Sternen

Brilliant

Thanks for your brilliant service from Chris who talked me through it and the professionals who did the work my new kitchen is amazing 🤩🤩🤩 very much appreciated Janet ☺️

13. September 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Janet, thank you very much for your feedback about your experience with us, it’s obviously great to hear and really appreciated. It’s always nice to receive positive feedback but ultimately for us it’s all about the customer journey being as stress free and as enjoyable as possible so I’m thrilled that yours has ticked all the boxes so thanks again.

Bewertet mit 5 von 5 Sternen

I love my new Kitchen

Right from the start with the initial consultation with David, the experience with Kitchens Plus has been nothing but positive. I can be quite fussy person but from Jordan in the office answering all my questions, the quality of the kitchen and all the tradespeople who did the work, it has been of high quality and very professional. They also fitted my new downstairs cloakroom. Any problems I had were delt with promptly. Would highly recommend.

29. Juli 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Ruth, thanks so much for your lovely review, it really is great to hear and obviously appreciated by us all. What’s also very kind is that you’ve given a mention to some of the people involved which really does make a difference to them so thanks for that as well and I’ll be sure to let them see this post.

Bewertet mit 5 von 5 Sternen

Great experience from all involved from…

Great experience from all involved from the initial consultation to the pricing. Timely delivery of fixtures and fittings. Start date to completion five days. Thanks to Andrew and the lads who did everything possible to make the process as comfortable as possible. Thanks to the electrician and plaster for their great work too.Thanks for the removal of the waste from the front of the house in a timely manner. Communication between all parties involved from the office to the the tradesmen was very good. Great finished result. Jill & Alan

26. August 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Jill and Alan, thanks so much for your lovely review, it’s fantastic to hear and greatly appreciated by everyone at the company. I’m thrilled to hear that everything went according to plan and hope that we may be able to assist you in the future if you require any other home improvements carried out. Thanks again.

Bewertet mit 1 von 5 Sternen

After spending £11,000 on a new kitchen…

After spending £11,000 on a new kitchen which wasn't finished off properly, then spending 7 months trying to get the problem sorted, I now have to pay another £80 on fitters to come and fixed the problems that they left me with.

3. September 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Harry, thank you for your feedback and I'm sorry to hear there has been an issue with your remedial works. If you would kindly provide some further information I will investigate and ensure that you are contacted in due course. Thanks for highlighting this to us.

Bewertet mit 4 von 5 Sternen

Can only give 4.9 due to delay with…

Can only give 4.9 due to delay with radiator, apart from that excellent job done by Mortazer the fitter and his mate. Clean workers and very knowledgeable, good comms with K & B and very satisfied with the quality of work and service.

8. Juli 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear John, thanks very much for taking the time to post your review, it means a lot to us and we really do appreciate the feedback, I’m sorry to hear that you had a delay with the radiator, although I do hope you understand that we are at the mercy of our suppliers and I must say the vast majority of times they are able to get goods to us on time and in a quality condition. I’m sure that Morteza will be thrilled to read this which makes the hard work all worries. Thanks again John.

Bewertet mit 5 von 5 Sternen

Bathroom & En Suite In 4 Days.

Bathroom & En Suite finished in 4 days!! Looks mint from the initial design by Andrew K and survey by Lewy. Superb installation lads Steve O & young Tom (works his nuts off that lad) The Sparky Gary S was great too and he's a Mag 😀 Total professional's, neat and tidy and very polite. Even the rubbish collection was spot on, cannot thank them all enough.

22. August 2024
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear John, thank you very much for taking the time to post your review about your experience with us, we really do appreciate the feedback and especially when so many people have made an impression on you.

Bewertet mit 5 von 5 Sternen

Adrian is brilliant

Adrian is brilliant, very informative and knowledgeable on the industry. Took time learning what we wanted and needed for our perfect bathroom. Would definitely recommend booking with this company if you are wanting a bathroom for life, all high quality stuff and company clearly care.

20. August 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Beth, thanks very much for your lovely words about the service given by Adrian, it’s greatly appreciated and obviously fantastic to hear how pleased you are.

Bewertet mit 5 von 5 Sternen

New Kitchen

From the outset of the original showroom visit, the company understand that the purchase of a new kitchen is a huge expenditure and undertaking, therefore treat the customer in a very personal, professional and friendly way.
When we met to discuss our kitchen design proposal, Steve, the designer, showed exceptional skill, knowledge, attention to detail and patience in assisting us with our choices, materials and appliances.
Looking forward to the installation, it was explained how this will be project managed from start to finish which also sounded very professional.

17. August 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Anita, thank you so much for your lovely feedback about Steve, we really do appreciate it and I'm sure he will be delighted when he reads this.

Bewertet mit 5 von 5 Sternen

Kitchen installation


Very good from survey to fitting. 1 problem turning off water supply but not down to contractors and a skirmish over who was fitting the skirting boards. On the whole a relatively painless experience although I work nights. Organisation of various trades was good and the kitchen was finished on time.

8. Juli 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear John, thanks very much for taking the time to post your feedback, we really do appreciate it and will use it to help improve our service.

Bewertet mit 4 von 5 Sternen

Excellent

Excellent service from start to finish, highly recommend. They arrange everything, even down to getting rubbish taken away. Best part...the communication, someone not coming or delayed they let you know.

10. Juni 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Hannah, thank you so much for taking the time to post your review, it's greatly appreciated and fantastic to hear how pleased you are with our lines of communication, we believe that is vital to our continued success.

Bewertet mit 5 von 5 Sternen

Very happy with our new bathroom

Adrian did a great job of designing the bathroom, Dan the fitter worked hard and did an exellent job as did Joe the electrian. Everyone was friendly, the work was completed within a week. Would recommend.

8. August 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Andrew, thank you so much for your kind words about your experience with us. It goes without saying that I'm delighted to hear how pleased you are with the finished installation and I'm sure all of the people involved in your project will be thrilled too. Thanks again.

Bewertet mit 5 von 5 Sternen

Amazing quality and fantastic prices

Amazing quality and fantastic prices, instantly won us over. David was extremely helpful and friendly, beautiful showroom, lots of options, helpful advice. Thanks so much! Can’t recommend enough, truly a great experience.

8. August 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Anna, thanks very much for your feedback, we really appreciate you taking the time to post this.

Bewertet mit 5 von 5 Sternen

Great meeting with kitchen designer…

Great meeting with kitchen designer Chris. Straight talking, avoided the usual hard sell. New kitchen plans are exactly what we wanted, and has been booked in to start within a few weeks. We are happy with the price especially given the quality of the kitchens and the fact is made to measure.

5. August 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Laura, thanks very much for taking the time to provide feedback about your experience so far, we really do appreciate it.

Bewertet mit 5 von 5 Sternen

Straight talking

Straight talking; no pressure to buy; honest and upfront; plenty of time given; did not rush through; price fair

6. August 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear CJ, thanks a lot for taking the time to post your review, we really appreciate the feedback.

Bewertet mit 5 von 5 Sternen

Great Design Experience

We are just at the beginning of our new bathroom journey with kitchens plus bathrooms. Andrew k came out to our home and made the whole process so simple and so understandable. At first we were unsure of exactly how we wanted the new bathroom to look, we had ideas but didn’t quite know how to fit it all together. Andrew guided us through the whole process from ideas to seeing our new bathroom in a 3D form with such professionalism and knowledge. He did not try to sell us anything. He made suggestions and respected our views if we didn’t like anything. As a result we now have a potential bathroom that we are so looking forward to having fitted. I couldn’t recommend Andrew enough and also kitchens plus bathrooms to help design your bathroom and give you a quote that you are under no obligation to accept. In the future we are wanting our kitchen and windows done and kitchens plus bathrooms will be our first choice.

18. Juli 2024
Bewertung ohne vorherige Einladung
Kitchens plus Bathrooms-Logo

Antwort von Kitchens plus Bathrooms

Dear Joan, thank you so much for your glowing review about the service received by Andrew, I’m sure he’ll be absolutely thrilled and obviously we really appreciate the feedback. I look forward to you having your new bathroom installed and seeing done photographs once the project is completed. Thanks again.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr