Kitchens plus Bathrooms Bewertungen 

When we saw the property on 21st July last year we had the vision of turning 2 small walk-in cupboards into a toliet, sink, and a floor to ceiling cupboard. We knew this would not be easy as water and sewerage was at the back of the house. The New JacknJill was going to be accessed at front of the house. We researched saniflo systems and decided to contact Kitchens plus Bathrooms. A Designer came then the Surveyor to check. We accepted the design. Work starts end February approx 2 weeks later. They sorted out all the Trades and ordering and delivery. The Electrians and Fitters were amazing. There was some problems with the layout of our joists. Steve and Graham sorted this out promptly. We think doing this project on our own and not being from round here would have been a logistical nightmare! Trying to get trades in at the different stages. We did have a few problems but Sarah at the office sorted these out. Thank you so much. We have what was in our heads and happy with the finish. You took all the stress out of a project which was no easy task. Amazing job.

Fantastic service from mark this evening, really loved the design and he helped us think of different options we hadn’t considered

Andy has just finished his design and quotation for en suite. He was very professional with his attitude and knowledge. Everything was clearly explained and he showed patience. Consequently we have gone ahead with the order.

During my meeting's with Mark, i found him to be polite, honest and knowledgeable he was focused on what I said and wanted, giving me advice through out my consultation.
He was very clear from the start of the pricing and though it was priced more than I had expected, I do know it will be worth it and the quality of the goods are of a high standard and with the lifetime guarantee on my bathroom definitely sold me.
With this extra reassurance if anything should go wrong knowing they will be there .. Can't wait to get this started ..

We used Kitchens Plus Bathrooms to do both our bathrooms 5 or 6 years ago, so they were the first choice to go to, and getting a couple of other designs and quotes elsewhere that's who we went with. Fitting happened a lot sooner than expected, the guys were great, mainly Neil the joiner and Lee the electrician. Project management was great, I was kept informed of what was happening when, with checks that I was happy. The end result is fantastic and looks great. A couple of minor snags were dealt with promptly and professionally.

We have had problems since we bought a new bathroom and en-suite costing nearly £18,000.
We are now on to pump 4 with a debate on who is at fault. I am disabled and rely on my shower.
I would give a -5 if I could.

I chose this firm based on previous reviews - so thanks to all who submitted them. I have recently had both a bathroom and kitchen fitted - the whole process has been exceptional. Designer Mark took time making sure I got the design I wanted, not at all hassled when I changed my initial ideas completely - his only concern was I got what was right for me. The two fitters Mori and Joe made sure everything was perfect and to my satisfaction, excellent workmanship. In fact the whole team from office support who rang regularly to everyone else involved were great. The quality of the materials is exceptional, I am so pleased with the result. I would highly recommend this firm.

Mark did an amazing job designing my bathroom exactly how I wanted it! Great job!

We had Andy the designer today , Spent a lot of time to design our new bathroom .
Great service & advice .
Hopefully can accept the quote in due course.

Had Chris out for an appointment on a kitchen Chris designed me a beautiful kitchen and give me a great quotation unable to proceed at this moment but certainly be back when things are different thanks for your time Chris

Where start had chris out to design me a new kitchen chris has went through all options colour ect chris very polite and very helpful can't wait for my new kitchen would highly recommend

I highly recommend this company.
My wife and I recently had a full kitchen refurbishment including the removal of an interior wall.
From start to finish the communication and workmanship was to an excellent standard.
Fantastic customer service
Huge thanks to all those involved.

As a recent first-time property buyer, this is my first experience of getting a bathroom quote. I had no clue where to even start and no idea of options or prices. Adrian was fantastic. He walked me through everything step by step, from how the company worked, and how the order and installation would work, to every single detail of what my dream bathroom could be.

He was patient while I looked through the brochures and photos. He answered all of my silly questions. He guided me through making decisions on layout and style and made a fabulous design on the laptop to show me.

As I have only just started looking into getting the bathroom done, I decided not to go ahead with the quote today. But I really appreciate the time and expertise that went into the quote and will most certainly keep the company in mind, should I decide to go ahead with the work.

Chris provided me with a free design & quote. The appointment lasted about 2 hours & Chris was very friendly & explained everything really well. He was really professional & gave me a lot to think about. Would highly recommend Chris & the company.

Very professional, helpful and friendly. He made it so easy for us to choose our new kitchen.

Chris the designer was great, friendly and knowledgeable.
He spent a huge amount of time with us helping us to secure the kitchen we wanted.
Would use again and recommend

1st off i want to say the gentleman who came to see us was polite, friendly and easy to get on with. Where it all went wrong was the price, quoted just over £13,000 and before i even opened my mouth there was £4000 in discounts which i felt annoyed about because in my mind i'm already being over charged £4,000. He spoke with his manager (i'm guessing thats who it was) and he was trying close the deal by bringing the price down to around £5000, (The good old line 'if i can would you') In the space of 15 mins the original price dropped by around £8000. That for me is not the way to try and get someone's business, i felt like i was being ripped off so didn't go ahead with it and will use someone else. I can't help thinking how many people accept the 1st offer and end up massively over paying. If the sales manager or whoever is in charge is reading this then you seriously need educating on sales and the correct methods on how to close and look after your potential customers.

From start to finish, this has been a much smoother experience than I anticipated.
Design/survey team were great, from laying out the different options to working out the best layout.
All the tradespeople involved have all been professional, efficient and delivered great quality work.
The office staff were equally great in checking progress and satisfaction throughout and sorted out a small delivery issue promptly so that everything was still finished on time.

Just want to say a huge thank you to Chris at kitchens plus Bathrooms for helping me and Anth pick the perfect kitchen for us. Also Chris was friendly helpful and had great knowledge and knew exactly what we wanted. Cant wait for the kitchen to be installed. Everything was hassle free no pushy sales pitches Chris just understood what we wanted and managed to get us a good price all in. So thank you so much... Chris should get a pay rise for going above and beyond. Thank you again Sam and Anth A****

I’m after a new bathroom so after seeing them advised on Facebook and previously hearing about them on the TV I thought I would give them a ring for a quote. Bear in mind I don’t really have a big bathroom and even the salesman said wasn’t big enough for a walk in shower as well as a bath so the quote really shocked us.
They would not agree an appointment unless my self and my husband were present. So we booked a Friday evening as one of the only evenings we are both home together. I have had a couple other quotes usually 20mins ish but the ones who have done designs around an hour.
A guy called Arron arrived 630pm and did not leave til 10pm!!!
We were not told at any point they would sit over us all night. We have an autistic son too who was clearly unsettled which I made a point of mentioning and the appointment was dragged out massively.
The salesman himself was a pleasant lad and very helpful at first. He asked our budget which we told him and he asked if anything we definately wanted or didn’t want. At this point he should have really said what we wanted would not be in our price range and ask if we would want to go any further at that point or even explain how long the appointment would have taken.
A lot of time showing us different taps and brochures before he even went to go to look at the bathroom. He explained the difference between their “quality items and extensive guarantee” and compared them against the likes of wickes, wrens, b&q etc. I actually made a point that I did not think there was anything wrong with their products after having bathrooms and kitchens fitted from them before I was very happy and they were extremely long lasting.
Arron continued to design the bathroom and gave us a quote. £19,000 for a small bathroom. I told him that was well out of our budget and no way we would pay that. My husband even asked him at the beginning surely you knew the price would be those sort of figures which he nodded but went on to say that he once had a budget from a couple of 7,000 and they continued to spend 14,000. We thanked him for his time and said that we would not be looking at paying that especially with us being cash buyers. He then rang his supervisor whilst still here to inform him that we had declined.Who offered us a first time buy of 15.5k. Again we declined.
We were grateful and appreciated his time spent on the design and felt so bad he had give up so many hours but that the price was so much more than we have previously had quoted. He did say he would price up using other stock “q4” and get back to us over the weekend which he has not.
This morning I had two missed calls whilst at work and then another call which I answered. Was yet another salesman who explained that miraculously they had a cancellation and willing to give us our bathroom at rock bottom price so that their tradesman would not go out of work and willing to take the hit. I let him speak for the first few minutes but at that time I was busy reading the reviews on here and saw that people had declined the first two offers then were getting a half price quote. He said another member of staff would come out to double check and give me a final quote there and then. i refused and said I am happy to have the quote sent to discuss with my husband but I am not having anyone else coming in the house so they surely got everything they needed in the 3.5 hours they were here on Friday. I also explained how we were not happy because the salesman allowed the appointment to drag on all that time knowing fine and well it would massively not be within budget, how our son was so distressed about the stranger in our house for that length of time; and told him as feedback that their sales people should ask a budget and get an idea what the customer would like and if it’s not in their range they should be asking if they wish us take the appointment any further at that point so doesn’t waste anyone’s time.
Once I said that his words were well I will leave that there and quickly went off the phone so I did not even hear their third and final offer.
If it wasn’t for how pleasant Arron was my review would have been 1 star.