Ordered silver harp stud earrings on March 1st 2026. As of today still haven’t received. Sent multiple emails, no response. Buyer beware, DO NOT order online from here, scam.
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Das sagen Bewerter
I thought initially that the postage was a little high. But it was so worth it! The express delivery meant that I received the gift I had ordered 2 days later & unexpectedly, on a Saturday! It was als... Mehr ansehen
Unternehmen hat geantwortet
Amazing. Kilkenny Silver range is so pretty and beautiful. I think they recently had a branding / packaging change and the packaging is so pretty, pink and feminine and gorgeous so that’s what pro... Mehr ansehen
Packaged beautifully. My chain came in the normal Kilkenny Silver box, wrapped in matching tissue paper, and in a Kilkenny Silver bag inside the box. This made the package much bigger than expected b... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a family owned jewellery company based in the south east of Ireland in Co. Kilkenny. We stock traditional Irish Celtic sterling silver jewellery and also specialise in contemporary classic sterling silver jewellery. We have sell wholesale and retail and stock outlets in every county in Ireland. Check out our website for more information.
Kontaktinformationen
Astra Trading Jewellery Ltd, Cappagh, R95PP80, Inistioge, Irland
- kilkennysilver@gmail.com
- kilkennysilver.com
4.2
Gut
182 Bewertungen
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Quick service with prompt delivery
Quick service with prompt delivery. Beautiful jewellery too
1. Juli 2024
The stone in the Cladagh necklace was…
The stone in the Cladagh necklace was illustrated as green, not off-black. Very disappointing.
17. Juni 2024
Both my daughters bought the bracelet…
Both my daughters bought the bracelet with tue initial charm on them and both charms fell off literally within hours of wearing them so do not recommend!
5. Juni 2024
Well made, nice design Triskele pendant
Well made, hallmarked, nice design, arrived quickly. Very pleased with it.
30. Mai 2024
The earrings are so beautiful I ordered…
The earrings are so beautiful I ordered for my daughter and came so fast really happy.
7. Juni 2024
Great service
14. Mai 2024
Antwort von Kilkenny Silver
Thanks for your review Sarah. I hope you like your Saint Brigid’s Cross pendants and Sapphire stud earrings.
Item received looks great
Item received looks great. Customer friendly website easy to place order. Timely shipment and delivery of item. One small criticism is that item arrived with excessive packaging, I think less could have been used whilest still protecting the item in transit.
12. Mai 2024
Antwort von Kilkenny Silver
Thanks for your review Niamh we hope you liked your puppy stud earrings. Sorry if you thought there was too much protective packaging in the parcel. We try protect each order as much as possible to prevent breakages.
Everything was as good as it looked…
Everything was as good as it looked online.
My order came in 2 days, and was wrapped very nicely in coloured tissue.
AND.... I got a beautiful free gift (special promotion for May).
6. Mai 2024
Antwort von Kilkenny Silver
Hi Mary. Thanks for your lovely review. We are so thankful for your order and wanted to show our appreciation with a promotional gift. We hope you enjoy it.
Value for money
Easy to order. Prompt delivery. Lovely packaging. Beautiful jewellery. I was very happy with my purchase.
19. April 2024
Antwort von Kilkenny Silver
Thank you Marian for you lovely review.
Antwort von Kilkenny Silver
Thank you Joan for your review we hope your order brought lots of happiness.
Super friendly and helpful staff
I was having issues with the website so phoned the shop number and my problem was sorted in minutes - the staff were super friendly, helpful and knowledgeable and nothing was too much trouble for them.
Would highly recommend and will definitely use again.
22. April 2024
Antwort von Kilkenny Silver
Hi Miriam, thank you so much for your wonderful review. We are so happy you enjoyed your exprience purchasing from us and we are always happy to help
I do not recommend to order from this company
I ordered the silver earings and pendant but I got the different disign ones. I emailed to Kilkenny silver about this issue and ask how I could return the wrong product. However, I never received any response and had to keep the unvanted product. Hudge disapointment! I would not recomment ordering from them. Especialy because the pendant I ordered was more expencive than the one they sent me.
29. März 2024
Antwort von Kilkenny Silver
Hi Jovita, We are so sorry you feel your experience was not satisfactory. If you go back to your email you will be able to see our profond appology for our mistake with the option of what to do. We did offer to take the wrong item back in exchange for the correct one or a refund but we never received anything back from you. We are still happy to exchange the order for you if you would like to follow this up. Please let us know. Kind regards
Dan.
Disappointing service
I ordered two pairs of earrings on a Saturday night and got a confirmation email. Three days I got an email saying that my order was being refunded. No explanation in the email as to why. I emailed the company to ask about the order and I received no response. Wouldn’t recommend shopping with this company
6. April 2024
Antwort von Kilkenny Silver
Hi Susan, I am truely sorry for not fufilling your order. Both items you ordered were very popular and for some reason their stock was not updated in our system. Therefore I had to refund the order as there was no stock left. This issue has been addressed so that it doesn't happen again. I would like to make it up to you to gain your trust back in my company. The cross earrings you ordered are no back in stock if you would like to order them I can send you a promo code. Take care and sorry once again. Regards
Dan
Lovely pieces and can’t wait to give…
Lovely pieces and can’t wait to give them as gifts x
7. April 2024
Antwort von Kilkenny Silver
Hi Babs thanks for your review. We hope these gift make someones day.
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