What I received looked nothing like what was advertised
I ordered three garments from Kiera Simone based on the beautiful photographs displayed on its website. Unfortunately, what I received was dramatically different from what was advertised.
The differences cannot reasonably be described as slight variations caused by the items being handmade. The fabric, colors, construction, shape, fullness, detailing, and overall quality of all three garments were materially different from the website photographs. I have comparison photographs showing exactly what was advertised beside what I received.
When I contacted the company and provided this evidence, it offered me only a 25% refund if I kept the items. I declined because I would never have purchased these garments had they been accurately represented online. I have requested a full refund and a prepaid return label and am awaiting a satisfactory resolution.
I strongly encourage prospective customers to research independent reviews carefully before ordering and to save screenshots of all product photographs, descriptions, and return policies.
I have side-by-side photographs documenting the substantial differences between all three advertised items and what I received, although this review form did not provide an option to attach them.








