Easy to order and very impressive customer service. The keysafe arrived in a very timely fashion and I got a call the day before its arrival from a fitter who was going to fit it for me. I ordered t... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Initially I was surprised that the part I required could even be purchased. Local suggested stockists did not stock the part. Ordered online. Quick dispatch of order. Quick delivery. Appears to be an... Mehr ansehen
Unternehmen hat geantwortet
Having used a few wall mounted key safes at elderly relations houses that had been sourced from some of the large DIY stores, I was less than impressed by their quality. I wanted to find something bet... Mehr ansehen
Unternehmen hat geantwortet
I chose the C500 Pro Key Safe as I wanted a good quality key safe for an elderly relative, it is Police approved which gives extra peace of mind. My order arrived very quickly, was easy to fit on the... Mehr ansehen
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Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- auch in
- Anbieter von Sicherheitssystemen
- Sicherheitsdienst
- Tresor- und Geldschrankhändler
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
Award Winning Police Preferred Key Safes
4.8
Hervorragend
2268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Replacement cover for wall safe
Good replacement cover.
Swift communication on ordering.
Timely delivery.
7. September 2026
Antwort von The Key Safe Company
Hi Gary,
Thanks so much for taking the time to leave us a review! We’re really pleased to hear the replacement cover was just what you needed and that everything went smoothly from ordering through to delivery.
Please come back to us if you require anything further.
TKSC
Wonderful service
I emailed for a key. Got a very quick response and I had 2 keys within a few days. Very fast, very efficient and emails very helpful and friendly
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Glenys
Thank you so much for your wonderful feedback! We’re really pleased to hear that we could respond quickly and get your keys to you within just a few days. It’s great to know you found our communication friendly and helpful.
We truly appreciate your kind words and are delighted you were happy with our service. Thank you for choosing us!
Great site, good service.
Great site. Very informative and detailed. Also a fast response to questions.
Delivery was quick, faster than expected as we are in Scotland. A reliable company. We would definitely use again.
4. September 2026
Antwort von The Key Safe Company
Hi John,
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you found our website informative, our service helpful, and that your delivery arrived faster than expected. It’s especially great to know we could provide a reliable service all the way to Scotland!
Please come back to us if you require anything further.
TKSC
Order received next day
Order received next day! Communication was fab, messages kept me up to date right up to delivery. Product now fitted, quality is exceptional. Thank you !!
3. September 2026
Antwort von The Key Safe Company
Hi Suzi,
Thank you for the fantastic 5 star review! It's great to hear that you have had a good journey so far with us!
Thank you for choosing The Key Safe Company – we really appreciate your glowing endorsement!
Purchased the excellent P500 key safe
Purchased the excellent P500 key safe. Trust that it is secure. Fast delivery. The Keysafe Company also sell the accessories to install it at a very modest cost. Good online videos to assist.
1. September 2026
Antwort von The Key Safe Company
Hi Alan,
Thank you for your fantastic review! We’re delighted to hear you’re pleased with your P500 key safe and that you found the ordering and delivery process quick and straightforward.
It’s also great to know that our installation accessories and online videos helped make fitting your key safe easier.
Thank you for choosing The Key Safe Company – we really appreciate your recommendation!
Antwort von The Key Safe Company
Hi Richard,
Thank you for your great review! We’re really pleased to hear you found your Keysafe simple to set up and reliable to use. It’s fantastic to know you’re impressed with the technology too.
Thank you for choosing Keysafe!
Excellent service
Excellent service. Bought key safe and fitting to give carers access and had no problems at all. Professional service; discussed where best to place the key safe and took time to explain how the key safe worked and how to change the code etc. Key safe itself is solid and secure and police approved.
2. September 2026
Antwort von The Key Safe Company
Hi mark,
Thank you for your fantastic review! We’re delighted to hear you had such a positive experience with both your Keysafe and our installation service.
It’s great to know our installer took the time to discuss the best location, explain how everything worked and make sure you were confident changing the code. We hope your Keysafe provides convenient and reassuring access for your carers for many years to come.
Thank you for choosing Keysafe!
Antwort von The Key Safe Company
Hi David,
Thank you for your great review! We’re pleased to hear you found our website easy to use and ordering straightforward, with your Keysafe arriving promptly.
Thank you for choosing Keysafe – we really appreciate your feedback!
Highly recommend
Highly recommend , outstanding customer service , honestly can't fault this company as they resolved a issue I had and the advice they gave us was honestly spot on , thanks again
1. September 2026
Antwort von The Key Safe Company
Hi Richard,
Thank you so much for your fantastic review and recommendation! We’re delighted to hear our team were able to resolve the issue and provide you with the right advice and support.
Providing great customer service is incredibly important to us, so your lovely feedback means a lot to the whole team. Thank you for choosing Keysafe!
The key safe is exactly what I wanted
The key safe is exactly what I wanted. Solid and robust design, easy to use.
1. September 2026
Antwort von The Key Safe Company
Hi Jacqui,
Thank you for your lovely review! We’re delighted to hear your Keysafe is exactly what you were looking for and that you’re pleased with its solid, robust design and ease of use.
Thank you for choosing Keysafe – we really appreciate your feedback!
Antwort von The Key Safe Company
hI jga,
Thank you for your review! We’re pleased to hear you found your Keysafe easy to install. We’re sorry to hear you’ve found the buttons a little difficult to use, and we really appreciate you sharing this feedback with us.
If you need any help or advice with using your Keysafe, our Customer Support team will be more than happy to assist.
Great product
Great product, fair price, prompt delivery. But did it need to come it a box with Key Safe plastered all over it. Effectively telling everyone I am installing an external key safe.
1. September 2026
Antwort von The Key Safe Company
Hi CS,
Thank you for your review! We’re really pleased to hear you were happy with the product, price and delivery.
We completely understand your concern regarding the branded packaging and appreciate you raising this with us. Discretion is understandably important when purchasing a key safe, so we’ll make sure your feedback regarding our packaging is passed on to the relevant team for consideration.
Thank you again for taking the time to share your feedback with us.
Very good After Sales service
The Key Safe company responded immediately to my questions by email and it was easy to get through to someone by phone who booked me a telephone appointment with their engineer, Natalia, who called on time and was very helpful. It's great, and reassuring, to come across a company that cares like this one. I highly recommend them, and their products.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Lou,
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that our team were able to respond quickly and make it easy for you to get the support you needed. We’ll be sure to pass your lovely feedback on to Natalia too!
Providing helpful, reassuring support is really important to us, so it’s fantastic to hear about your experience. Thank you for choosing Keysafe and for taking the time to share your feedback!
Very easy to find the replacement…
Very easy to find the replacement screws on line and order.
When they didn’t arrive I called and straight away a replacement order was arranged and they arrived next day. Very good customer service.
1. September 2026
Antwort von The Key Safe Company
Hi Val,
Thank you for your review! We’re sorry to hear your original order didn’t arrive, but we’re really pleased our team were able to get this resolved quickly for you and that the replacement screws arrived the very next day.
Thank you for your kind words about our customer service – we really appreciate your feedback!
Lovely to talk to a human on the phone…
Lovely to talk to a human on the phone rather than a digital robot before purchasing the item.
Easy to purchase the item on line.
Received the item as per the delivery instructions.
25. August 2026
Antwort von The Key Safe Company
Hi Vanessa,
Thank you so much for your lovely review! We’re really pleased you appreciated being able to speak to a member of our team before making your purchase. It’s also great to hear that ordering online was easy and that your item arrived exactly as requested.
Thank you for choosing Keysafe – we really appreciate your feedback!
Superb product and after sales service ! !
Superb product, which withstood a violent attack without releasing its protected access keys.
On reporting that one of the push button numbers was now inoperable, I was immediately sent a replacement key safe. Therefore, I couldn't see how they could improve their service !
13. August 2026
Antwort von The Key Safe Company
Hi,
Thanks so much for your fantastic review!
We’re really pleased to hear that the keysafe stood up to such a serious attack and, most importantly, kept the keys secure.
We’re also glad we could get a replacement sent out quickly and get you back up and running.
Thanks again for your kind words. We really appreciate you taking the time to share your experience! 😊
I have had a Key Safe by my front door for many years ...
I have had a Key Safe by my front door for many years; in fact, it was already on the house when I moved here in 2009. It was used by the previous, elderly occupant so her carer could get easy access ... and all her neighbours knew the code in case of emergency.
It must have been on the house for 20+ years.
I'm a bit anal about keeping things in good order, so every so often I give the innards a spray with GT25 (a thin maintenance oil) and it has worked perfectly all these years.
The other day, the plastic reset button went missing. (Not surprising really; it's been in full sun every day for 20 odd years and plastics do degrade over time.) I contacted the company, and they sent me a couple of spares free-of-charge.
So there you have it: not only an excellent, well-made and long-lasting product, but exemplary customer care. Now THAT is how British engineering ought to be.
Very well done.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Michael,
Wow, what a fantastic review and thank you for taking the time to share all of that!
It’s brilliant to hear that your keysafe has been going strong for 20+ years, and we’re especially glad we could help with the replacement reset buttons.
We love hearing stories like this and knowing that a product we made all those years ago is still doing its job.
Thanks again for your kind words about the product and our customer care — it really does mean a lot to the team! 😊
Very happy
Very happy with the quality of this key safe. Good delivery & packaging too. Thank you.
20. August 2026
Antwort von The Key Safe Company
Hi A.Legg,
Thanks so much for your feedback!
We’re really glad to hear you’re happy with the keysafe and that it arrived quickly and well packaged.
We really appreciate you taking the time to leave a review 😊
Thank you for choosing The Key Safe Company!
Antwort von The Key Safe Company
Hi Sanjay,
Thank you so much for your lovely review!
We’re really glad you found the ordering process easy and that your delivery arrived quickly. We really appreciate your feedback. 😊
Thank you for choosing The Key Safe Company!
Antwort von The Key Safe Company
Hi Charles,
Thank you for this great 5 star review! Short and to the point! Great to hear we have got all 3 of those spot on!
Thank you for choosing The Key Safe Company!
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