Easy to order and very impressive customer service. The keysafe arrived in a very timely fashion and I got a call the day before its arrival from a fitter who was going to fit it for me. I ordered t... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Initially I was surprised that the part I required could even be purchased. Local suggested stockists did not stock the part. Ordered online. Quick dispatch of order. Quick delivery. Appears to be an... Mehr ansehen
Unternehmen hat geantwortet
Having used a few wall mounted key safes at elderly relations houses that had been sourced from some of the large DIY stores, I was less than impressed by their quality. I wanted to find something bet... Mehr ansehen
Unternehmen hat geantwortet
I chose the C500 Pro Key Safe as I wanted a good quality key safe for an elderly relative, it is Police approved which gives extra peace of mind. My order arrived very quickly, was easy to fit on the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- auch in
- Anbieter von Sicherheitssystemen
- Sicherheitsdienst
- Tresor- und Geldschrankhändler
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
Award Winning Police Preferred Key Safes
4.8
Hervorragend
2269 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very Sturdy Keysafe
The outside of my house is rendered. To adhere to the security requirements I had to order the extra long bolts. The install was not difficult, but drilling the holes needs to be straight and level. I defiantly feel my keys are well protected.
22. Juni 2026
Antwort von The Key Safe Company
Hi Jane,
Thank you for taking the time to leave us a review!
We're delighted to hear you're pleased with the sturdiness of your key safe and that you feel your keys are well protected. Rendered walls can require our extra-long fixing bolts to achieve a secure installation, so we're glad these worked well for your property.
Thank you again for your feedback, and we hope your key safe provides you with peace of mind for many years to come.
I asked for a part
I asked for a part. Unfortunately they don’t sell them anymore. But they had one and sent it to me for free.
Talk about going above and beyond. Also I had never done business with them before…. They could have easily tried and sell me a new lock for £50.
Good people.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Ceri,
Thank you for your wonderful review.
We're delighted we were able to help. While we no longer stock that particular part, we're always happy to assist where we can, and we're pleased we had one available to send out for you.
It's great to hear that our team's service made such a positive impression. We believe in finding the right solution for our customers whenever possible, and your kind words mean a great deal to us.
Thank you for taking the time to share your experience.
Kind regards,
The Key Safe Company
Just what was needed
26. Mai 2026
Antwort von The Key Safe Company
Hi Joan,
Thank you for taking the time to leave us a review.
We're pleased to hear that our product was just what you needed. Your feedback is greatly appreciated, and we're delighted we could help.
Thank you for choosing The Key Safe Company.
Kind regards,
The Key Safe Company
Despite paying an extortionate £4 to…
Despite charging an extortionate £4 to send 4 screws it still hasn't arrived 4 days later.
17. Juni 2026
Antwort von The Key Safe Company
Hi Jeremy,
We're sorry to hear of your disappointment.
The £4 charge covers postage, packaging and handling costs rather than just the screws themselves. We appreciate that delays can be frustrating, especially when you're waiting for replacement parts.
Having reviewed your order, we can confirm that a replacement set has already been dispatched to you at no additional cost. We hope these arrive with you shortly and resolve the issue.
If there is anything further we can help with, please don't hesitate to contact our customer support team.
Kind regards,
The Key Safe Company
Extemely poor customer service
After fixing our lock for £410, I requested a short report detailing the problem to send to our home insurers. I called them and emailed them many times, and they ignored my request every time. The insurers will not cover my claim without this report. Extremely poor customer service!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hello. Rugaya. My apologies we have let you down this time. I am a little confused however as our install service is £69.95 and I am unable to find an install under your name. Please could you contact us on 0330 3630303 and we can get this resolved for you. Many thanks
TKSC
Outstanding service
Outstanding service, understood my problem, gave sound advice and then dealt with it. Five star is short for the service that I received.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Brian,
Thank you for your fantastic review.
We're delighted to hear that our team understood your issue, provided helpful advice, and was able to resolve it for you. Delivering excellent customer service and practical support is at the heart of what we do, so it's incredibly rewarding to receive such positive feedback.
Your kind words mean a great deal to us. Thank you for choosing The Key Safe Company.
The Keysafe Company is very impressive
This Company is very impressive. I had a problem accessing my keys and Natalia gave me very clear instructions to make it work for me again. I certainly recommend The Keysafe Company in Worcester. It was particularly reassuring to speak to a real person instead of a bot!
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Daphne,
Thank you for your wonderful review.
We're delighted to hear that Natalia was able to help you regain access to your keys with clear and effective guidance. Our team takes great pride in providing knowledgeable, personal support, so it's especially rewarding to know you found it reassuring to speak with a real person who could assist you directly.
We'll be sure to pass your kind comments on to Natalia. Thank you for your recommendation and for choosing The Key Safe Company.
Antwort von The Key Safe Company
Hi Mrs Reynolds,
Thank you for your review.
We're delighted to hear that you found the key safe sturdy, easy to set up, and simple to use. We aim to provide products that are both secure and user-friendly, so it's great to know it's working well for you.
Thank you for choosing The Key Safe Company.
Antwort von The Key Safe Company
Good morning,
Thank you for your review.
We're pleased to hear that you're happy with your purchase so far. We hope the key safe continues to meet your expectations and provides reliable security for years to come.
Thank you for choosing The Key Safe Company.
Antwort von The Key Safe Company
Hi Kay,
Thank you for your review.
We're delighted to hear that you received great service. Providing excellent customer support is very important to us, and it's always rewarding to know our team has delivered a positive experience.
Thank you for choosing The Key Safe Company. We really appreciate your support.
Great delivery time
11. Juni 2026
Antwort von The Key Safe Company
Hi John,
Thank you for your review.
We're delighted to hear that your order arrived so quickly. Providing a fast and reliable service is something we pride ourselves on, so it's great to know we met your expectations.
Thank you for choosing The Key Safe Company, and we hope to assist you again in the future.
Easy to mount and looks super solid.
18. Februar 2026
Antwort von The Key Safe Company
Hi Mr C,
Thank you for your review.
We're pleased to hear that you found the key safe easy to install and that it feels strong and secure. We work hard to provide products that are both straightforward to fit and built to last, so it's great to know it's made a positive first impression.
Thank you for choosing The Key Safe Company.
Replacement Key safe cover…
I purchased a replacement Key safe cover. This was dispatched and delivered promptly and was exactly as described, a perfect fit.
8. Juni 2026
Antwort von The Key Safe Company
Hi Laurence,
Thank you for your review.
We're delighted to hear that your replacement weather cover arrived quickly and was exactly what you needed. It's great to know it was a perfect fit and met your expectations.
Thank you for choosing The Key Safe Company, and we appreciate you taking the time to share your experience.
Purchased a second one
Delivery was again nice and speedy. I was impressed enough with the key safe I purchased for myself that got another one for another family member.
8. Juni 2026
Antwort von The Key Safe Company
Hi,
Thank you for your fantastic review and for choosing us again.
We're delighted to hear that your first key safe made such a positive impression that you returned to purchase a second one for a family member. It's also great to know that your order arrived quickly and that our delivery service met your expectations once again.
We really appreciate your continued support and trust in our products.
Kind regards,
The Key Safe Company Team
Swift reliable service.
8. Juni 2026
Antwort von The Key Safe Company
Hi,
Thank you for your 5-star review.
We're delighted to hear that you found our service swift and reliable. Providing a smooth experience from ordering through to delivery is something we work hard to achieve, so it's great to know we met your expectations.
Thank you for choosing The Key Safe Company.
Kind regards,
The Key Safe Company Team
Got this weather cover replacement as…
Got this weather cover replacement as our other got broken. Our parcel got lost but key safe sent another free of vharge. Good service from key safe and Happy with our new weather cover, reasonably priced too. Thankyou.
13. Mai 2026
Antwort von The Key Safe Company
Thank you for your review!
We're sorry to hear that your original parcel was lost in transit, but we're pleased that our team was able to quickly arrange a replacement for you at no additional cost.
It's great to hear that you're happy with your new weather cover and found it to be good quality and reasonably priced. Providing excellent customer service when things don't go quite to plan is very important to us, so we're delighted that this was reflected in your experience.
Thank you for choosing The Key Safe Company and for taking the time to share your feedback. We really appreciate your support.
Kind regards,
The Key Safe Company Team
Great Keysafe at a competitive price
Great Keysafe at a competitive price, and promptly delivered.
22. Mai 2026
Antwort von The Key Safe Company
Thank you for your review!
We're delighted to hear that you're pleased with your key safe and found it to be competitively priced. It's also great to know that your order arrived promptly.
Thank you for choosing The Key Safe Company and for taking the time to share your feedback. We really appreciate your support.
Kind regards,
The Key Safe Company Team
Easy to order - good piece of kit
Easy to order, hearty piece of kit (tamp pro) but held in well with the xl screws. I have yet to work out how to use as I’m unsure whether a number such as 123245 can be entered as 122345 as the instructions suggest.
5. Juni 2026
Antwort von The Key Safe Company
Thank you for your review!
We're delighted to hear that you found the ordering process easy and that you're pleased with the solid build quality of the ark Tamo™ Pro, along with the security provided by the XL fixing screws.
Regarding your question about the code, the ark Tamo™ and ark Tamo™ Pro allow numbers and letters to be used multiple times within a combination, and the selected buttons can be entered in any order. This is how mechanical push-button key safes are designed to operate.
With up to 9.7 million possible combinations available, the ark Tamo™ Pro offers an exceptionally high level of security and peace of mind.
If you need any assistance setting up your key safe, our Customer Support team will be happy to help.
Thank you for choosing The Key Safe Company and for taking the time to share your feedback.
Kind regards,
The Key Safe Company Team
Antwort von The Key Safe Company
Thank you for your review!
We're delighted to hear that you were pleased with the service, quality, and value we provided. Delivering high-quality products backed by excellent customer service and great value is at the heart of what we do, so it's wonderful to know we met your expectations.
Thank you for choosing The Key Safe Company and for taking the time to share your feedback. We really appreciate your support.
Kind regards,
The Key Safe Company Team
Easy to use / Work with.
Was pleased to find the replacement part I needed on The Key Safe website. Reasonably priced and transparent with Delivery costs etc. Delivery was quick and reasonable also. Very easy to work with company. LDW
4. Juni 2026
Antwort von The Key Safe Company
Thank you for your wonderful review!
We're delighted to hear that you were able to quickly find the replacement part you needed on our website and that you found our pricing and delivery costs clear and transparent. We believe it's important for customers to have all the information they need upfront, so it's great to know this contributed to a positive experience.
It's also fantastic to hear that your order arrived promptly and that you found us easy to do business with. Thank you for taking the time to share your feedback and for choosing The Key Safe Company.
Kind regards,
The Key Safe Company Team
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