Recently had a great experience with the support team, in particular Phill Pinson. We had a couple of tricky off-plan mortgage applications to get placed, he answered every call, nothing was too m... Mehr ansehen
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Das sagen Bewerter
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Mehr ansehen
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Mehr ansehen
Excellent service from start to finish Had my mortgage done in September and had a very positive experience with Steven Rodger my mortgage broker to Kensington. He was professional, friendly and extr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.
Kontaktinformationen
PO Box 831, Redhill, RH1 9NJ, Vereinigtes Königreich
- kensingtonmortgages.co.uk
4.6
Hervorragend
7990 Bewertungen
Bittet Kunden um Bewertungen
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Excellent from start to finish on a…
Excellent from start to finish on a very difficult case to place
24. September 2026
Malicious and Deceptive
Acenden operated under Kensington Mortgages / Preferred Mortgages should be the very very last mortgage provided you deal with. They are in business to keep you indebted and to posses your home.
They are never helpful, or considerate, frankly, these good reviews. This company refused point blank to discuss a repayment plan when there was an arrear on the mortgage.
Not only that, when the court didn't award them costs, Acenden, Preferred Mortgages, Kensington Mortgages added the legal fees to the mortgage account without informing me. I was just lucky that my daughters found this out, challenged them before they removed it. They were very happy to hide the legal fees in the account to make sure I pay it
Acenden / Preferred Mortgages / Kensington Mortgages Limited is malicious and deceptive company engage with them at your peril.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Placing cases with Kensington sometimes…
Placing cases with Kensington sometimes has holds up in underwriting. However that said they have underwriters that talk to you and give you solutions that lead to case getting to offer!
24. September 2026
Kensington's underwriting team are…
Kensington's underwriting team are great. They are thorough but flexible, and ask for rationales before assuming things. This is refreshing and highly beneficial for us as brokers
23. September 2026
Amazing customer service really quick…
Amazing customer service really quick turnaround.
23. September 2026
Using Kensington is a relatively new…
Using Kensington is a relatively new experience for me and was fairly straightforward once you get used to the system.
10. Juli 2026
Everything abbot the process has been…
Everything abbot the process has been efficient and well explained. My experience so far has been excellent
21. August 2026
We were delighted with the service we…
We were delighted with the service we received and feel it was very efficient and straightforward and we are very happy to be in our new home now. Thank you team Kensington.
23. September 2026
Very good and reliable
23. September 2026
Very slow and unsure vetting
We have a good credit rating and sufficient income to justify the mortgage but the application was subject to delay after delay. The staff did not seem to understand the various means of income which needed to be explained by our accountants - at a cost.
23. September 2026
Excellent service
Excellent service, very responsive. Mortgage offered after 3 days on a Ltd Company case with full packaging, excellent!!!
23. September 2026
Easy access to underwriters to discuss…
Easy access to underwriters to discuss the case. Megan was amazing.
17. September 2026
Really pleased with Kensington…
Really pleased with Kensington Mortgages. The process was straightforward, communication was good, and everything was handled professionally. I would happily recommend them.
17. September 2026
I felt supported there was a solution…
I felt supported there was a solution to the problem
19. September 2026
Spoken to staff and very helpful
Spoken to staff and very helpful. Application submitted to Offer within 7 days.
18. September 2026
I would recommend Kensington …
I would recommend Kensington they were helpful and made the process easy.
18. September 2026
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