I ordered something on 24th June which still hasn't arrived even though it was dispatched the same day. They didn't provide a tracking code and no response to my email to chase the order, I'm beginnin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After receiving my HDFury Arcana, there were some initial set up issues, I spoke with Keene tech support, who took the time to help and get my tv and Arcana set up just right. No more SkyQ lip syn... Mehr ansehen
Unternehmen hat geantwortet
Very good service from start to finish. I contacted Keense with a technical query and they were able to respond promptly and positively. I subsequently placed an order for their: KLAB Gen 2 Digi... Mehr ansehen
Unternehmen hat geantwortet
Good company, support is helpful and excellent. Been dealing with them since 2008, when I used to sell their products when I was in sales for another company. Now I buy their products for my own perso... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Elektrofachmarkt
- Reparaturdienst für audiovisuelle Technik
- Anbieter von Elektronikbauteilen
- Elektronikunternehmen
- Geschäft für Audiogeräte
Informationen, die aus verschiedenen externen Quellen stammen
Products and accessories for video, home cinema, all forms of AV based leisure and entertainment
Kontaktinformationen
The Haysfield , Malvern , Worcestershire, WR14 1GF, Malvern, Vereinigtes Königreich
- 0800 009 6249
- sales@keene.co.uk
- keene.co.uk
Das haben sich andere Leute angesehen
I ordered something on 24th June which…
I ordered something on 24th June which still hasn't arrived even though it was dispatched the same day. They didn't provide a tracking code and no response to my email to chase the order, I'm beginning to worry that it's a scam company
24. Juni 2024
Bewertung ohne vorherige Einladung
Very helpful staff and purchase was…
Very helpful staff and purchase was very simple and efficient. Delivery was spot on.
30. Juli 2023
Keene stocked a 'hard to find' part and…
Keene stocked a 'hard to find' part and delivered it well packaged and ahead of time. Thank you and I will definitely use you again!
13. Juli 2023
fast delivery and the product works…
fast delivery and the product works fine
tested the cable by tester and the quality is perfect
12. Juni 2023
Has been 2 weeks since my order was…
Has been 2 weeks since my order was placed and the goods are yet to arrive. No update from Keene on the status of the order and has been a disappointing experience.
12. Juni 2023
Needed to return a product under…
Needed to return a product under warranty and Keene were so helpful and made the process pain free and extremely quick. Their customer service is excellent and they even refunded the return postage the same day I returned the product.
13. April 2023
Good quality items and quick delivery…
Good quality items and quick delivery best I dealt with
27. Februar 2023
Antwort von Keene
Hi Mike,
Thank you for your 5 star review!
We try our best to make sure the sales experience is a good one as well as the product itself.
If you need any help or are interested in anything else on our store please do give us a ring.
Many Thanks,
Lianne
Keene sell great electronics and their…
Keene sell great electronics and their staff are very knowledgeable and helpful.
10. Januar 2023
Superb dialogue and very happy with our…
Superb dialogue and very happy with our purchase
6. Oktober 2022
Keene Electronics Two Output IP Mains Switch With Ping Monitoring
Really good product from Keene, works great
6. September 2022
Antwort von Keene
Hi John,
Thank you for your 5 star review!
I'm pleased that you liked your purchase and found it really useful!
We look forward to hopefully seeing you shop again with Keene in the future.
Many Thanks,
Joe
This haven’t received it???
12. September 2022
Antwort von Keene
Hi Stephanie,
I'm really sorry about your expereince.
I have looked into this for you and it turns out that the product you ordered is a product which is drop shipped direct from the manufacturer! So there was a delay with them and they did not notify us of the delay to let you know.
I'm very sorry about this and we have raised our frustration with them and are looking at our ways of working together to avoid this happening again in the future.
Many Thanks,
Joe
Antwort von Keene
Hello,
Thanks so much for your 5 star review!
It is great to hear you took advantage of your quick delivery options!
We look forward to seeing you shop with Keene again in the future.
Many Thanks,
Joe
Keene was great to deal with
Very clear and helpful explanations of how to set up our Cel-Fi Go mobile signal booster, and for dealing with follow-up queries. Keene was great to deal with. And our mobile signal has gone from zero(ish) to hero(ish).
22. August 2022
Antwort von Keene
Hi Austen,
It is great to hear that the team were able to help you with your Cel-Fi mobile phone signal booster! It is a great bit of kit and our team have great technical knowledge of it!
We look forward to seeing you shop with Keene again in the future.
Thanks,
Joe
Antwort von Keene
Hi Colin,
Thank you for your 5 star review!
I'm pleased you took advantage of our quick delivery options and our good pricing.
We look forward to seeing you shop with Keene again in the future.
Many Thanks,
Joe
Antwort von Keene
Hi Glenda,
Thank you for your 5 star review!
It is great to hear you found our service excellent, we do try our best to ensure all customers expereince the best customer service when shopping with Keene.
We look forward to seeing you shop with Keene again in the future.
Thanks,
Joe
Very helpful service from knowledgeable…
Very helpful service from knowledgeable staff. Quick delivery
8. Juni 2022
Antwort von Keene
Hi John,
Thank you for your 5 star review!
It is great to hear that our staff managed to help you out and answer all of your questions, we do pride ourselves on our teams technical knowledge of our products.
We look forward to seeing you shop with Keene again in the future.
Thanks,
Joe
Antwort von Keene
Hi Susan,
Thank you for your 5 star review!
It is great to hear you liked our website and took advantage of our quick delivery methods!
We look forward to seeing you shop with Keene again in the future.
Thanks,
Joe
Very good service from start to finish.
Very good service from start to finish.
I contacted Keense with a technical query and they were able to respond promptly and positively.
I subsequently placed an order for their:
KLAB Gen 2 Digital In-wall Stereo Bluetooth Amplifier - Model Bluetooth with rear line aux input.
I have been impressed with the functionality of the product and the product support, having requested help to configure the web based control page for the Amplifier.
Overall experience was first class.
Glad to buy British too.
27. April 2022
Antwort von Keene
Hi Martin,
Thank you for your 5 star review!
I'm glad your expereince was great from start to finish! We do try and ensure we can offer the best customer service possible whatever the request may be.
We look forward to see you shop with Keene again in the future.
Many Thanks,
Joe
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.