Karma East Bewertungen 16

TrustScore 3.5 von 5

3.7

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Unternehmensdetails

  1. Damenmodengeschäft

Vom Unternehmen geschrieben

Karma East Clothing Australia


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

16 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Excellent customer service 10/10

Excellent customer service 10/10. De looked out for a Size M in a Cordaroy Jacket that I had ordered in a S. All the M's had been sold but a return in a M was held until my S had been sent back. Fabulous service by De who was so nice to deal with. Thankyou.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Misleading and not as advertised

I purchased the Aalia skirt based on the main product photo, which clearly showed it as a straight-cut skirt. When it arrived, it was nothing like that - it was a pronounced A-line shape, not even close to what was depicted.
I contacted customer service to request a full refund, but this was refused. They relied on the description stating it was a “slight A-line.” This is misleading at best - the skirt is far more A-line than “slight,” and the photos do not accurately reflect the true shape.
To make matters worse, I ended up paying over $20 in additional postage costs across delivery and return for an item that was not as advertised. In this situation, it’s unreasonable that the company would not take responsibility for those costs.
Overall, a very disappointing and costly experience. I would not purchase from them again based on this.

Edit: after Karma East’s “response”
Thanks for your lengthy reply - but actually it said nothing. While I appreciate the acknowledgment, the skirt I received was nothing like what was shown in the photos, and - again - the “slight A-line” description is extremely misleading. The return postage costs shouldn’t have been my responsibility when the item wasn’t as depicted.
I won’t be purchasing from you again.

15. März 2026
Bewertung ohne vorherige Einladung
Karma East-Logo

Antwort von Karma East

Hi there,
Thank you for taking the time to share your feedback — I’m really sorry to hear about your experience.
We completely understand how disappointing it would be to receive something that doesn’t match your expectations, especially when it comes to the fit and shape of a garment. Your feedback about the Aalia skirt appearing more A-line than expected is genuinely helpful, and we’ll be reviewing both our product imagery and wording to ensure they better reflect the true silhouette.
In terms of our returns policy, we do rely on the product description (including notes like “slight A-line”) when assessing requests, which is why a full refund including postage wasn’t approved in this case. That said, we do hear your concern that the shape felt more pronounced than described, and we’ll take this on board seriously.
We certainly never want our customers to feel misled or out of pocket, and I’m really sorry this has been a frustrating and costly experience for you.
If there’s anything further we can do to assist, please don’t hesitate to reach out — we’d love the opportunity to restore your confidence in us.

Karma East Team

Bewertet mit 5 von 5 Sternen

Great clothes; I have been ordering for nearly 6 years

I discovered Karma East in 2020 and have lost count of how many great items I have ordered. Much of my casual wardrobe is from this store. There have been a couple of times when I have needed to exchange clothing for sizing issues and this has happened promptly without fuss. My favourite online fashion store

22. März 2026
Bewertung ohne vorherige Einladung
Karma East-Logo

Antwort von Karma East

Hi,
Thank you so much for your kind words — this truly means a lot to us.
We’re incredibly grateful to have had you with us for so many years, and it’s so special to hear that Karma East has become such a big part of your wardrobe. That kind of long-term support is something we never take for granted.
I’m also really glad to hear that your exchange experiences have been smooth — we always aim to make that process as easy as possible.
Thank you again for your continued support, it honestly means the world to our small team 💛
Kind regards,
Karma East team

Bewertet mit 4 von 5 Sternen

I just recently bought four dresses and…

I just recently bought four dresses and especially loved two of the designs “Tulsi” and “Mabel”. I now own two in each design. The shape and style is great as I find it difficult to find clothes. I had many people comment on my dress the other day at the shops.

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Designed for pear shaped bodies

Whilst the fabrics are very pretty and mostly ok one I have received was thin and poor quality. I have ordered three dresses to date hoping to find one that fits without me having to get out a sewing machine. Alas their most favoured shape is based around empire line which is hopeless for me as I have a size 14 top and size 10 hips. If I buy a 14 the dress makes me look enormous. Straight cut is much more suited. I recently bought a medium size. Looks good if I breathe in because the bust is slightly too tight and absolutely no seam allowance to let out. I wish I could try them on before risking any more of the same otherwise I give up. Would be good if you offered some different shapes.

11. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love Karma East & often buy from them

I love Karma East and buy a good proportion of my clothes from them (maybe nearly 1/2 of my most worn clothes!)

I love that they are Australian, sustainable, ethical, and that the clothes are well made, and colourful. I love that the website is easy to use, and especially that they cater well to larger sizes. I especially love that the clothes are so suitable for an Australian summer (can really do desk to beach to dinner, in many of them) and they are hard wearing. The cottons are very comfortable to wear on our very hot days. But I have also got very solid use out of their winter corduroys.

Refunds are easy, service is good and they are easy to deal with. I love knowing there is a brand who looks after the people who actually make their clothes, which is based here in Australia.

And most of their clothes have POCKETS

3. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My favorite clothing company.

I now buy all of my clothes from this amazing company . It is ethically run, has beautiful designs and prints. And the clothing is cotton, healthy natural cotton. They answer your emails, sort out any issues, not that there are normally issues. I have done numerous purchases from them and will continue to do so. Their clothes make me feel great.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have a lovely new Indian-made DRESS…

I have a lovely new Indian-made DRESS (TILDA style, RAANI fabric pattern) from KARMA EAST, and I've been very pleased with the whole purchasing process. Garments made in a wide range of bright and beautiful patterned fabrics, quite hard to source elsewhere, are Karma East's speciality. Their range of dress styles is also large. The ordering process was simple and I appreciated being able to purchase as a guest instead of being forced to open an account. The parcel arrived promptly, and inside the mailbag the dress came packed in a pretty little patterned cotton bag. The sizing guide proved reliable and the dress fits well. The quality of the fabric, and especially of the sewing, is high: not always the case with 'ethnic-inspired' clothing. And the garment is actually lined!

11. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Invasion of Privacy

Karma East has invaded my text messages with Black Friday Sales and ads without permission. I have tried to opt out but they continue to text, and no way to contact them through their website. I find this invasive. I don’t like their clothes, I don’t want to buy them, and I wouldn’t be saying any of this if their OPT OUT option actually worked! To me, this is part of a breech of privacy none of us want or need.

13. November 2025
Bewertung ohne vorherige Einladung
Karma East-Logo

Antwort von Karma East

Hi Fenella,
Thank you for taking the time to share your feedback. I’m really sorry that receiving our messages has been frustrating for you. I’ve looked into your account to understand what happened, and I want to reassure you that we take privacy and opt-outs very seriously.
Since your purchase with us last year, we have only sent two SMS messages to your number. Our records show that the opt-out wasn’t completed after the first message, which is why the second one was delivered. You successfully unsubscribed after that second message, and I can confirm you won’t receive any further SMS from us.
We use SMS very sparingly. This Black Friday period we have sent one SMS so far, with one final reminder scheduled for later today. Your number has already been removed, so you won’t receive it.
I also noticed that you recently left a similar review for another clothing brand, so it seems this experience has been particularly frustrating for you. While I can’t speak for other companies, I want to ensure you that your SMS subscription has now been fully disabled on our end, and you’re completely opted out.
Your email subscription is still active, so if you would prefer not to receive emails either, you can unsubscribe at any time via the link at the bottom of any email.
We truly never want to cause inconvenience, and your feedback helps us make sure everything is working as it should.
Wishing you all the best,
Kat
Karma East

Bewertet mit 5 von 5 Sternen

Frankie does it again! Karma East does everything well and I'm…

Karma East does everything well and I'm happy to say I've just received my 7th dress from them.
I fell in love with Frankie style and after buying the Aspen design I now have 4 Frankies! The style suits me, the fit is great and the compliments are flying all around me!
Well done again, Karma East. It will not be my last purchase from you; I look forward to all your new ideas and designs. It's good to see people in the street who also believe in Karma East- we smile knowingly at each other!
Maria Bashford

11. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The clothing is absolutely beautiful

The clothing is absolutely beautiful, good quality, and the sizing guide was spot on for size. I'm absolutely thrilled with my purchases. Not the cheapest clothing, but absolutely worth the money.

3. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ethical

Ethical, comfortable, sustainable
Well thought out slow fashion brand

5. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Excellent, fast shipping, beautiful clothes, one of the few companies that I never had an issue with. Highly recommend!
I have bought multiple times over the last two years so the date mentioned below isn’t fully accurate.

2. Oktober 2022
Bewertung ohne vorherige Einladung

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