I wish I read these reviews before purchasing! I ordered a tracksuit and they sent me a different colour because they sold out of what I paid for. No prior contact to see if I wanted this which I... Mehr ansehen
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Das sagen Bewerter
I ordered the £10 lucky bag as seen on Katie price adverts, only 1 item arrived and it was part of a set, a free size pair of disgusting trousers which on their website states they are free sz 8 to 16... Mehr ansehen
Totally disappointed with purchases paid 20.00 thinking I would have two surprise packages. Which contained more than 1 item as advertised by Katie Price. I received 2 items which definitely were not... Mehr ansehen
After seeing the jumper on KP I fell in love with it such a super soft jumper and fit so nice with cuffed sleeves so no getting ur sleeves wet when washing up just a lovely jumper A* product
Unternehmensdetails
Vom Unternehmen geschrieben
Shop the latest women's clothes at JYY London and keep your wardrobe poppin' with on trend JYY garms just like celebs Katie Price, Chloe Ferry & many more.
Kontaktinformationen
London, LON DON, London, Vereinigtes Königreich
- Customercare@JYY.London
- jyy.london
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 12 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
It was exciting to receive my parcel is…
It was exciting to receive my parcel is received gorgeous trousers and an luxurious throw which was electric and customer service very helpful 😀
Absolutely love the different types of…
Absolutely love the different types of sunglasses JYY LONDON provides for its customers 😀 im loving my new sunglasses ready for my holiday!
Best sunglasses
Always order my sunglasses from here the best quality! And quick delivery!
My Parcel went missing during delivery…
My Parcel went missing during delivery to my block of flats, I contacted JYY, by email, explained what had happened, they promptly replied, with which postal service would I prefer, I replied, and within 5 days, another delivery by Royal Mail , perfect customer service, this is the 3rd safari track suit I’ve purchased, brilliant to wash, hang & wear, perfect for traveling in, I truly can’t fault the girls at JYY, I even got a little Easter note in with my parcel, Thank you JYY, 🏅

Antwort von JYY LONDON
Don’t waste your money!!
Ordered 4x “lucky dip” bags from retailer. All 4 items were shocking quality and nothing like anything seen on their page. I’ve brought better quality from temp!! Poor quality, poor value for money.
Partner and I thought it was worth a gamble. We thought even one item would be great. All four items were poor

Antwort von JYY LONDON
SCAM COMPANY!
SCAM COMPANY!! The ‘mystery bag’ only contains 1 item despite influences boasting bag fulls, of which is cheap material that stinks of BO! Terrible quality, went straight in the bin. No response off the company. Avoid !!
Fast delivery and great quality…
Fast delivery and great quality products, even the box i got from Chloe ferry cosmetics was lovely and good quality. I’ll definitely be ordering again.
Definitely worth Buying!!
Absolutely over the moon with my leggings, They definitely pull in you in...exactly what they said they would do. They stay up & they are very comfortable to wear. Definitely will be buying other colours. 😍😍
Excellent products.
I received my order yesterday and would like to say how delighted I was with my lucky dip bag. It had lovely products and really good value.
My other items were also very stylish and I am delighted with them.
Will definitely purchase from JYY London again.
Don’t order!
Don’t order!! Thought I’d try the £25.00 lucky dip bag, what a joke!! Awful material, made in PRC, hideous fit and horrible prints. One set the top would fit me and my partner in and the trousers wouldn’t fit my goldfish 🤣 Keep your money & buy a coffee and nice cake!
Ordered two mystery bags and they came…
Ordered two mystery bags and they came literally two pair of paper thin trousers that are see through and tiny fit never to mention the poor quality in the stitching hanging from the bottom of them. Highly disappointed.
I ordered a lucky bag promising 5 or 6 items, I got 1!! ☹️☹️
I ordered a lucky bag, the one that Katie Price advertises constantly on her social media
She promises you will get five or six items at least 😅
I got an orange pair of trousers 🙄
That was it!🙁
I emailed twice, no reply!
Atrocious scamming behaviour, they should be shut down!
Absolutely terrible service
Absolutely terrible service.
I have ordered once before, last year and had no problems with my order.
I ordered again on the 3rd of March this year, I received no correspondence with regards to my order, I had to email several times until I got a response and a tracking number.
The order then arrived after 2 and a half weeks of ordering to receive wrong items, items that are the wrong colour and items that have been replaced with alternatives to which are not what I want. Now I am having to try again to get a response for a return label to return the items I didn't order! All to which have to be sent back in 10 days of receipt of items that I didn't order! What an absolute shambles! I don't suppose anyone will be in touch and replace the items with the actual items I ordered! Or a refund for the ones that have been replaced as an alternative! Shocking.
Absolute s h I t
Only good things were the bath bits. The mystery bag was cra p, horrendous pair of trousers that are now sat in a charity shop. Ordered the tracksuit, that I now wear to bed instead. Have probably washed them 3 times so far and are already bobbling. Not worth the money or the wait
Very happy with my order quick…
Very happy with my order quick dispatch, and quality item.
Lack of communication!
Placed an order in December 2025 after many emails chasing and no response, I was left with know alternative but to leave negative feedback on their YouTube channel and hope it sparks a response.
We're now in March 2026 and finally I get a response!
Thanks to Lauren in Customer Service my order was finally fulfilled and I received 3 days later.
I would of left 1 star but thanks to Lauren they got 2 stars
I am happy with the goods but they lack communication skills.

Antwort von JYY LONDON
Absolutely stunning outfit
Absolutely stunning outfit, superb quality…will be ordering more…fast delivery, great customer services…

Antwort von JYY LONDON
£10 luck dip bag
Got £10 lucky dip bag. Got 1 pair of trousers that I could have got on temu (same quality) for £2
Sent a previous order back due to quality and sizing also. Don’t think il be ordering again.
Absolutely shocking scam company
Absolutely shocking scam company. Placed an order on 6th Feb. Received no communication other than the initial order confirmation for ages. I emailed them multiple times to ask when it would be delivered I received an automated response back that said there was a delay on orders. Later I received shipping tracking details for various shipping places like Royal Mail and evri. These were fake. The Royal Mail one didn’t work at all and the evri one was completely fake. Said it had been delivered when it hadn’t. I had received no messages from evri (like I normally do) to say the order would be delivered that day. On contacting evri they had no record of the parcel. Absolute scammers. Robbers. They do it over and over. I will be taking this further. So angry. How do you sleep at night?!? Why haven’t they been shut down?
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