Justice For Tenants Bewertungen 

Brilliant service. Responses might take a while - be patient. They are a brilliant team and these cases can be incredibly complex (far beyond comprehension of the lay person). Overall journey for me has been 13-14 months, but it’s worth it. Thanks so much team.

I am disappointed with the service I received. I provided my personal details and explained my issues, hoping for tailored advice or a direct conversation. However, instead of personalised assistance, I received a generic, lengthy reply that I could easily find online. This was not what I was expecting, and it did not help address my specific concerns. I expected more attentive and customised support. Very disappointed with the experience.

Justice for Tenants Team helped me understand my rights and refereed me to a solicitor which I am very hopeful that they will help me recover my deposit back and get compensation which my previous estate agency refused to return and now ignoring my emails.

The team were to-the-point and gave me clear advice and then referred me to a no-win, no-fee solicitor. Took a while to get a reply after my submission (understandable considering the small team!), but once I did the team were great.

The staff at Justice for Tenants were so great! Kind, empathetic, and clearly doing such good work to represent the underrepresented.
Even though it took a little while, for them to respond to my inquiry, once I had completed the appropriate contact form they were incredibly helpful. Be patient, they get a lot of inquiries, and they WILL get back to you.

I have been absolutely overwhelmed by the support from Justice for Tenants. From the very beginning, they have been incredibly professional, kind, and patient, guiding us through every step of the process with our deposit issues. What felt like an impossible situation has been made manageable thanks to their expertise and persistence.

I am eternally grateful for the help we’ve received — not only for the outcome, but also for the reassurance and confidence they gave us along the way. I cannot recommend Justice for Tenants highly enough.

I contacted these people in desperation ,they gave me hope and contact for the correct solicitors to help me they DO NOT solve the problem ,but provide assistance ..

JFT not only helped me once to defend and win my case against a London agency acting unlawfully against me, but they are doing it again!

I can't state this better: Justice For Tenants are tenants' personal superheroes and I would recommend them to anymore crossing the street in front of me.
Thank you warmly for your immense support.

Steven and his team were great to deal with, they were prompt in getting back to me and keen to help escalate my case, in order to provide the necessary resources required to resolve my issue. I would highly recommend Steven, Humera and and Justice for Tenants, they actually do take the time to really understand the issues you're experiencing and put you in contact with the necessary parties that can further assist. Thanks for the support!

Thank you so much for helping

Great communication and useful information, made things very clear as to what I need to do, very helpful service. Thank you

found them very helpful and only to willing to help me negotiate the minefield.

Justice For Tenants has been really great at helping us hold our old landlord and estate agent to account. Even before entering into the full court dispute that JFT helped me access, their sheer mention was alreaddy enough to bring scumbag estate agents and slum-lords to the negotiating table.

I have been trying to contact for days with no hope your website is not working and the phone is not working I have emailed you and no reply I need HELP

Our engagement with JFT surrounded a rent repayment order for four applicants across a four-month period.

Date of Engagement: September 2024
Date of Closure: 11th July 2025

Initially our case was met with an unreasonable offer from the landlord & JFT gave us some clear guidelines to what they would expect the result to be if taken to court. With this guidance we countered & the case went quiet for a few months.

We had to follow up a few times to see if the landlord had responded to our counter & it was not clear if the counter had been made or not. However, during this time we received a significantly better offer; around 55% of our total claim & we settled out of court.

We did this as we were advised that the hearing would most likely not result in our full claim amount anyway and we wanted to move on.

Whilst it is agreed that they are fairly transparent about their fees (July 2025) The hearing fee & “incurred” fees were added above the 30% + VAT.

We asked why we had to pay the hearing fee of £220 even though we settled a month ahead of the hearing date, but no clarification was given.

All in all - we got a good result. The landlord was held accountable & we are happy. Just a few areas preventing 5 stars.

They should help tenants but, Can't take more applications. Thank you. This is very helpful ...

Saved my mental health — literally.
Living in London as a foreigner, one of the worst things that can happen is dealing with a two-faced, greedy landlord, someone who pretends to be friendly but takes advantage of your lack of local knowledge and manipulates you with their position of power. It’s the kind of situation that makes you feel completely alone and lose trust in society.

I’m incredibly grateful to have found Justice for Tenants. They genuinely help, get straight to the point, and don’t try to profit from your distress. Usually, you’re expected to pay an expensive hourly rate just to speak to a solicitor, and that alone stops many people from seeking help and forces them to silently endure abuse.

Every tenants and every landlord (so they behave better) should know about Justice for Tenants. It should be mentioned in every rental agency package I think.

I was really impressed with how seamless my interactions with JFT were. I’d been directed to lawyers who they said can help and pointed in other directions for issues not covered by JFT.
Thank goodness for organisations like this one, fighting for the little man.

UPDATE…
Although I was very clear with my situation and dates unfortunately once the lawyers looked into our case we were 6 years too late to claim.
So laws are made to protect landlords breaking the law??? Go figure???
However with any luck karma will catch up with the LL on my behalf. Plus I have my voodoo doll, I’ll be sure to give it extra grief! 😂

Justice for Tennants couldn't be more helpful, their advise and patience is second to none. Just when your ex UK landlord refuses to pay back your deposit after forcing us to move after 15 months, with a new higher rent, higher deposit, new furniture to purchase and other costly life events - our deposit would ease some of the burden. J4T offer informed options and answer very quickly, definitely recommend if you need help as a Tenant. Shortly moving on to the next step, can't wait to see what the ex-landlord does - didn't think we'll take it further, well him living abroad won't stop us!