Excellent service in the shop. Staff very helpful and good incentive to join the club.Happy to keep shopping with Jolleys locally amd online.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 8, Connswater Retail Park, Connswater Link, BT5 5DL Belfast, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Took advantage of the James WellBeloved 3 for 2 offer. Phoned ahead and Billy happily kept back Betsy's my 18mth Black Miniature Schnauzer favourite flavour. Ended up buying a half price coat and rawh... Mehr ansehen
Recently bought new dog food from jolleys and needed some help due to one of my dogs suffering with bad skin condition. 2 lovely girls at the connswater store in Belfast gave me so much in... Mehr ansehen
The member of staff that assisted me was not only polite and helpful but she was very knowledgeable and gave me great advice. She set up my advantage membership and explained that she was qualified to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktinformationen
Unit 8, Connswater Retail Park, Connswater Link, BT5 5DL, Belfast, Vereinigtes Königreich
- 02890025520
4.7
Hervorragend
290 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
found in jollyes the stuff i need for…
found in jollyes the stuff i need for our wee pet
27. November 2024
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Went to Conswater store last minute for…
Went to Conswater store last minute for cat food at 10 to 6 ,as I walked down isle to get my usual purchase I was abruptly approached by a female staff member telling me to go the checkout - before I even reached the cat food . I got my food and left at 5 to 6 when they locked the doors ,another person approached the door and was refused entry. The tone of the staff member has certainly convinced me to shop elsewhere.
9. November 2024
Bewertung ohne vorherige Einladung
Antwort von Jollyes The Pet People - Connswater
We appreciate you taking the time to share your experience. We understand that feeling rushed or unwelcome can be frustrating, and we apologize that your visit didn't meet your expectations. We value your feedback and will use it to improve our customer service.
Staff member was very helpful.
1. November 2024
Had an appointment for vaccines but had…
Had an appointment for vaccines but had to wait 30 mins for 7 walk-ins to be done. They should have took me between dogs since I had an appointment
31. Oktober 2024
Antwort von Jollyes The Pet People - Connswater
Good afternoon,
We sincerely apologise for any inconvenience this has caused you. We understand your frustration with the wait time. We strive to provide efficient service and apologise this was not fulfilled.
We will ensure your feedback is passed onto our senior team.
Kind regards
Jollyes customer services
The staff in your connswater store need…
The staff in your connswater store need more training, first time I went in the girl served me the wrong stuff, it as well I googled it when I got home. Went back to change it the guy really didn't know what he was serving me! I had to stand the read the box myself before I could purchase it. I wouldn't have minded the the product was behind the counter and the customers behind where getting annoyed because It was taking so long for me to get served.
2. November 2024
Antwort von Jollyes The Pet People - Connswater
We appreciate you bringing this to our attention. We understand your frustration with the service you received at our Connswater store. Your feedback is valuable to us, and we will use it to improve our training and ensure our staff are equipped to provide excellent service.
The member of staff that assisted me…
The member of staff that assisted me was not only polite and helpful but she was very knowledgeable and gave me great advice. She set up my advantage membership and explained that she was qualified to help me obtain combined flea and tick treatment that I thought I could only purchase at the vets. She even helped me carry my purchases to my vehicle as I am disabled.
30. Oktober 2024
Always a great range of products and…
Always a great range of products and staff always friendly and helpful.
25. Oktober 2024
The stock is well laid out and…
The stock is well laid out and displayed. The staff are helpful, polite and courteous 😊
16. Oktober 2024
Somebody is using my account at a store…
Somebody is using my account at a store in Ireland, I live in England, they are claiming my discounts too. I've emailed and rang and it hasn't stopped!
1. Oktober 2024
Antwort von Jollyes The Pet People - Connswater
Good afternoon,
We sincerely apologise for any inconvenience this has caused you. We have raised this with our store senior team and removed your details from the Ireland account.
Kind regards
Jollyes customer services
Very informative
Visited to purchase dog food for my golden doodle and was wanting to change brand to something more hypoallergenic due to get sensitive skin. Also looked at buying her a new bed. The female staff member I spoke to was knowledgeable, very helpful, friendly and took time to assist me with any queries I had.
23. September 2024
Great customer service
Great customer service, Kerry helped us out with picking a dog food she was great and very knowledgeable
29. September 2024
Bewertung ohne vorherige Einladung
Pet-tastic!
Staff - friendliness & expertise. Sorry didn't get the guy's name @ Connswater but he was brilliant & so helpful!
27. September 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.