Johannapearl Bewertungen 22

I ordered pair of shoes in the beginnig of March. No shoes no response by mail

Never received my order and no reply from the customer service support team.

I have not received my order. Also every discount code they gave me doesn't work. First order placed 3/27/2026.
I get a standard automated email reply. Ive given them until 4pm today to communicate where's my two orders

SCAM SCAM SCAM
Don’t order with them. I repeat: don’t order there. Looks genuinely, but it’s not.

I think I got SCAMMED! I placed an order on March 20, 2026 and still have not received what I ordered or even a tracking number. They immediately took my money. I’ve reached out to them via email and Instagram with no response.

This is an awful experience. They took my money and I never received the two pair of shoes is ordered. I have sent several emails to no avail. This is a scam.

*DO NOT ORDER FROM THIS COMPANY*
I placed an order on March 24th and to this day it still is processing with no actual updates. My card was charged immediately, but I have received zero updates on my order.

I have reached out multiple times via email and have received the same generated response that they will "get back to me shortly." This has taken 6 emails so far and no one ever responds back. There is no phone number to reach out, no real livechat to communicate with (which on their website it says there is), and at this point I don't even know if they have a real customer service in general.

What they do is take your money and then disappear behind general replies. Completely unacceptable!

The lack of communication and inability to respond shows that this is a scam, especially since they took my money right away and will not update me about my order no matter how many times I ask.

I have given this company multiple times to respond and they chose not to. If you want to lose money and then be told 20 million times that "someone will get back to you shortly," then this is the perfect online store for you!

I have yet to receive my order placed on 3/24/2026. I constantly get a reply to my email that they are working on a resolution.

Made my order at march 28/2026 . Still not received anything . When i am asking by email when my order will be send, i receive automatic message. No actually answer! Samthing tels me they fraud! And we just lost our money!

Ordered a pair of the Bonbon earrings last Friday, April 3th. Money taken right out of account and confirmation number received but still no earrings, no response from merchant and no record found despite having an order #. Seeking assistance with refund or merchandise. Would not buy from merchant again.

The material of the clothes matches the photos. Quick delivery! Cute stuff.

I ordered a couple of heels but one was chunkier than I expected but I still like it!!

I ordered several items and am satisfied with them. It took about two weeks to receive everything, and it arrived in two separate boxes.

UPDATE: This is not a spam review. However, since the below review Johanna Pearl has promised to refund my money and for my troubles, they said I can keep the shoes who they say is in transit even though the tracking information does not say that. If Johanna Pearl keeps its promise, I would say they render great customer service given the circumstances. Let see what happens. Previous Review: Paid for shoes on March 4. Today is March 30. I never received my shoes. They said it was shipped but no proof of shipment. They acknowledged my order and refunded me shipping fee $5.99 for the inconvenience but kept my $135 and I never got shoes. I reached out every day. Still nothing. I think the positive reveiws are made by them. Can someone tell me what I should do?

This company is full of s____ i was sent some fake leather boots that turned out to be vinyl and put in for a refund and they would never respond back. They just took my $600 for some fake items and never responded, so I recommend please please do not buy anything from this merchant.

Livraison rapide. Arrivée a Avignon en france
Bon produit.
Vraiment très satisfaite
Je recommande.
Je vais encore commander

I like the shoulder bag and it is bigger than I expected. good quality.

I love my shirt. The team responded to my email within 24 hours

My shoes just got delivered and the quality is great! It took about 2 weeks