I have ordered from joga twice now. My child loves the shin pads. They are excellent quality, light weight and do the job. Unfortunately this time we had an order mix up though JOGA were quick to re... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The delivery took longer than expected. The communication was really poor and the tracking didn’t work until it finally arrived. When I contacted customer services they were infuriating - potentially... Mehr ansehen
Unternehmen hat geantwortet
Kids love their shin pads. Much more comfortable than regular ones. Had an issue with one but great customer service and was replaced.
Unternehmen hat geantwortet
I had a slight problem with shipping however the jogs starts team made it easy for me and really went above and beyond to deal with this issue .. absolutely excellent experience
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
Kontaktinformationen
Vereinigtes Königreich
- +1 (555) 833‑9991 (WhatsApp)
- hello@jogastarz.com
- jogastarz.com
4.6
Hervorragend
393 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Outstanding customer service’s from…
Outstanding customer service from Joga!! Helped resolve my issue with an incorrect order, went above and beyond to help me, and quickly too. Highly recommended. Thanks Joga.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Linsey, thank you so much for taking the time to share this. Getting the right order to you quickly is exactly what we aim for, and it means a lot to hear that our team came through for you. We really appreciate your support and hope your little one loves their kit.
Padding small
Padding doesn’t offer enough protection on the smaller your size, awaiting the bigger size. returns process has been too long but customer service was sufficient in the end.
30. März 2026
Antwort von JOGA Starz
Hi Jake, thank you for taking the time to share this.
We’re sorry the product didn’t provide the protection you expected, and that the returns process felt difficult.
Please reach out to hello@shopjoga.com so we can review your case and make this right. We appreciate the feedback and the chance to improve.
Great customer service!
Great customer service!! Great products!!
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Keegan,
Thank you so much for the kind words! We are really glad the experience has been a great one from the products to the service. It means a lot to us and we hope your little one is loving their kit on the pitch.
Great product and service
The product is great, the team are very quick and responsive to any queries. I have one little boy who is going to be very happy with his new shin pad sleeves.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Kelly,
Thank you so much for the kind words! It makes us so happy to know your little boy is going to love his new shin pad sleeves. We always want every parent to feel supported and every young footballer to feel ready to take on the pitch.
Sleeves…
I recently ordered socks and sleeves but unfortunately the sleeves started to fray after one wash, as I have bought other item in the past I am putting it down to a faulty pair. I cannot fault the support team for acting on this as they have replaced my order and will definitely be ordering more in the future.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Karen,
Thank you so much for sharing this, and we're really glad our support team could put things right for you so quickly. It means a lot to hear that your trust in us held even through a frustrating moment. We look forward to your next order and hope the new sleeves are everything they should be!
Had an issues with one of the products…
Had an issues with one of the products and this was immediately dealt with and replacements sent. Many thanks
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Simon,
Thank you so much for sharing this -- we're really glad our team was able to sort things out quickly and get replacements on the way to you. That's exactly the experience every JOGA family deserves. We appreciate your support and hope your young footballer loves the gear!
Customer service was great
Customer service was great. Had an issue and the replies via email were rapid. Issue was resolved fast too. Thanks
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Bajs,
Thank you so much for sharing this -- it really means a lot to hear that our team was able to sort things out quickly for you. We always want to make sure any bumps along the way get handled with care and without any hassle. We hope your little one is loving their gear, and we look forward to being part of their journey on the pitch!
Fantastic product and oustanding…
Fantastic product and oustanding customer service.
Emails replied to by actual humans and not automatic replies.
Will definitely be recommending and purchasing again.
Thanks so much
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Howe, thank you so much for the lovely words! We are so glad the product hit the mark and that our team could look after you the way we always aim to. It really means a lot knowing you felt heard by a real person on the other end. We look forward to seeing you again soon!
Supportive Customer Service
I recently have lost one of the products I had purchased from this brand, so I decided to contact them. The customer service team was super fast in replying and incredibly kind and supportive to my needs. Highly recommend this brand.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Abrar, thank you so much for sharing this! We're really glad our team could be there for you when you needed it, and that they made the experience feel easy and supported. It means a lot to know that came through. We look forward to being there for you and your little one again.
I bought shin-pads for my grandson.He…
I bought shin-pads for my grandson.He loves them.Thankyou
27. März 2026
Antwort von JOGA Starz
Hi Robert,
That is so lovely to hear! We hope your grandson's shin pads keep him feeling confident and protected on the pitch. Thank you for choosing us, and we look forward to being part of his football journey.
Excellent customer service
Excellent customer service, easy to speak via WhatsApp and they responded quickly and resolved my query promptly. Really impressed with the service.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Anna,
Thank you so much for sharing this, it really means a lot to us. We're glad the WhatsApp support felt easy and that your query was sorted quickly. We always want things to feel that straightforward for every parent. Looking forward to being there for you and your little one whenever you need us again.
Antwort von JOGA Starz
Hi Adeola,
Thank you so much, that means a lot to us! We're really glad the product has hit the mark for you. We hope your little one gets loads of great use out of it on the pitch.
Great customer service and prompt…
Great customer service and prompt communication. Helped me easily swap something I changed my mind on. Couldn’t be happier!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Cayche,
Thank you so much for sharing this -- it genuinely makes our day to hear the swap process was smooth and stress-free for you. We always want parents to feel supported, not stressed, and it sounds like we got that right. We look forward to kitting your little one out again soon!
Top quality product and great customer…
Top quality product and great customer service, would highly recommend and will definitely be buying from again.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi there,
Thank you so much for the wonderful words! Knowing that both the quality and the service hit the mark means the world to us. We work hard to make sure every order feels just right, and it is genuinely lovely to hear that came through. We cannot wait to welcome you back next time.
Delivery took way too long
Delivery took way too long, said 6-9 days, took 11 days. Pretty poor.
26. März 2026
Antwort von JOGA Starz
Hi Joanne,
Thank you so much for the kind words, it really means a lot to hear that you had a great experience with both our service and products. We put a lot of care into making sure every family feels looked after, and it's wonderful to know that came through. We hope to see you back again soon!
Great customer service and products
Great customer service and products, would highly recommend
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi N,
It's so great to hear that our team was able to sort everything out for you so quickly. We know how stressful it can be when an order doesn't go to plan, and we're really glad the WhatsApp support came through when you needed it. Thank you so much for giving us the chance to make it right, and for taking the time to share your experience. We hope your little one loves what they received!
Great customer service!
Had a delivery issue didnt know what was happening eith my order. Utilised Joga's WhatsApp option and spoke to the team, they sorted the issue immediately, sent out my order on urgent delivery and compensated me with free items! Thank you!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Leanne, thank you so much for sharing this! Knowing your son finds them comfortable and easy to wear is exactly what we aim for. We are always here whenever you need us, so do not hesitate to reach out anytime.
Good products & great customer service
Good products, my son finds them comfortable and easy to wear.
Great customer service too, very speedy responses.
Thanks!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Leanne,
Thank you so much for taking the time to share this -- it genuinely means a lot to hear that your son finds them comfortable and easy to wear. Speedy support is something we really care about, so knowing that came through for you is wonderful. We hope he continues to love them out on the pitch!
Great customer service
Great customer service. Small issue with order dealt with promptly and outcome extremely helpful.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Lorna,
Thank you so much for sharing this -- it genuinely means a lot to hear that the team was able to sort things out quickly for you. Knowing that you felt supported through the process is exactly what we aim for. We look forward to seeing your little one on the pitch!
Great products
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von JOGA Starz
Hi Jonny,
Thank you so much for the kind words! We put a lot of heart into making products that young footballers can rely on, so it means a lot to hear that coming through. We hope your little one is loving them out on the pitch, and we look forward to being part of the journey ahead.
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