Downloaded app as wanted to use this method, however couldn’t complete registration as it will not accept either choice for “Let’s secure your account”, either by biometrics or email code? It doesn’t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Mehr ansehen
Unternehmen hat geantwortet
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Mehr ansehen
Unternehmen hat geantwortet
JN always quick and fast with the money Card my family are able to used what money they need and leave back the rest on the card very convenient they don’t have to join that long queue anymore
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Kontaktinformationen
Vereinigtes Königreich
- 888-991-4065
- jnmtonline@jngroup.com
- jnmoneyonline.com
4.3
Hervorragend
3083 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fast and straightforward
10. April 2026
Antwort von JN Money
Dear Karlile Thomspon, Thanks for the 5-star review, we appreciate your business and can't wait to serve you again soon.
Fast
Fast, convenient and very secured. All from the comfort of my home. Online transfer.
9. April 2026
Antwort von JN Money
Dear valued customer, thanks for the 5-star review. We are happy to hear that you find our online platform easy to use, we value your business and can't wait to serve you again soon.
Good and effiecient customer service
Good and effiecient customer service
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von JN Money
Dear Valued Customer, thank you for your feedback! We’re glad you found our customer service good and efficient. We appreciate your support and look forward to serving you again.
Antwort von JN Money
Dear Valued Customer, thank you for your kind words! We’re delighted to hear you had an excellent experience depositing to your JN Bank Account. We appreciate your support and look forward to serving you again.
I am satisfied with sending money with…
I am satisfied with sending money with JN, I had a few issues which was resolved.
2. April 2026
Antwort von JN Money
Dear Valued Customer, thank you for your feedback! We’re happy to hear that you’re satisfied with our service and that your issues were resolved. We appreciate your trust in JN Money and look forward to serving you again.
Antwort von JN Money
Dear valued customer, thank you for your kind words! We’re glad you find our platform easy to use and that sending instant payments to your loved ones is smooth and convenient. Your support means a lot to us!
I was unable to send money via JN for…
I was unable to send money via JN for over a month
21. März 2026
Antwort von JN Money
Dear valued customer, thank you for your feedback. We’re sorry to hear about your experience and the delay you faced. This issue was due to our payment processor being down, which temporarily affected our ability to complete transactions. The service has since been restored, and everything is now back to normal. We truly appreciate your patience and understanding.
The apps is so easy to use.it makes my…
The apps is so easy to use.it makes my transfer move fast then I think but the fee could be abit lower.
27. März 2026
Antwort von JN Money
Dear Valued Customer, Thank s for the positive review. We are happy to hear that you find our service both convenient and reliable. Our goal is to provide the best service to you and all our customers. We appreciate your continued support and look forward to serving you again soon.
good value for money
25. März 2026
Antwort von JN Money
Dear valued customer, thank you for your feedback! We're glad you found our offering to be great value for money. We appreciate your support and look forward to serving you again soon.
The quickness and professional in…
The quickness and professional in rectifying the problem.
24. März 2026
Antwort von JN Money
Dear valued customer, thank you for your kind words! We’re glad we could resolve the issue quickly and professionally. Your feedback means a lot to us.
My experience was great because it…Nice and straight forward
My experience was great because it takes little time to send off the money to the recipient, nice and easy 👌
24. März 2026
Antwort von JN Money
Dear Valued Customer, Thank s for the 5-star review. We are happy to hear that you find our service both convenient and reliable. Our goal is to provide the best service to you and all our customers. We appreciate your continued support and look forward to serving you again soon.
Very good am satisfied with the online…
Very good am satisfied with the online service no hassle
14. März 2026
Antwort von JN Money
Dear Valued Customer, Thanks for the awesome review. We are happy to hear about your positive experience. We appreciate your business and look forward to the opportunity to serve you again soon.
Need better customer service...if I had…
Need better customer service...if I had other transactions portal I would use it... very poor
20. März 2026
Antwort von JN Money
Dear Wayne Bryant, Thank you for sharing your experience. We regret to hear that your online experience did not meet your expectations. A member of our team will contact you shortly to better understand the issue you encountered and work towards a resolution.
Antwort von JN Money
Dear Valued Customer, Thanks for the 5-star review. We are pleased to hear about your positive experience. We appreciate your business and look forward to the opportunity to serve you again soon.
I dislike the fact that they have a…
I dislike the fact that they have a limit as to how I can send to my account , on a daily and monthly basis
10. März 2026
Antwort von JN Money
Dear valued customer, thanks for your feedback, we understand how frustrating those daily and monthly limits can be. They’re in place for security and regulatory reasons, but we appreciate you sharing your experience and will pass it along for review.
One of the worst services I've used…
JN Money Online - not the branch which was fine. One of the worst services I've dealt with, unreliable, constant errors, still not clear if money has arrived. disapointing.
17. März 2026
Antwort von JN Money
Dear valued customer, we’re sorry to hear about your experience with JN Money Online, that’s not the level of reliability we aim to provide. We understand how concerning it is not knowing if your money has arrived, but we can confirm that the transaction was successfully credited to your recipient’s account. Please feel free to reach out to our support team at jnmtonline@jngroup.com if you need any further assistance.
…Witholding customer money
The money was withheld on the day it was send and released the following day but JN Money didn't let sender or recipient know they withheld the cash, This is a BIG issue and they didn't give a reason, in most cases people have to travel miles to collect the money from the agent, having to make 2 trips at a cost, JN MONEY is ok for paying your bills but if you have to send money urgently to your family I would suggest using another service just incase they withheld your cash and induce another disappointment for you and your recipient. A company that provides such an important service should not take customers for granted.
12. März 2026
Antwort von JN Money
Dear valued customer, thank you for your feedback, and we’re truly sorry for the inconvenience you experienced. The transaction was temporarily suspended for additional review by our compliance team, which was completed the following day, allowing the funds to be released.
We understand how frustrating it must have been not to receive timely communication, especially given the need to travel. Your concerns about notification and transparency are valid, and we are actively working to improve how we keep both senders and recipients informed during such situations. We appreciate you raising this and thank you for your patience.
Antwort von JN Money
Dear Valued Customer, Thanks for the 5-star review. We are pleased to hear about your positive experience. We appreciate your business and look forward to the opportunity to serve you again soon.
Very easy and quick to use
12. März 2026
Antwort von JN Money
Dear Valued Customer, thanks for the 5-star review, we appreciate your business and look forward to the opportunity to serve you again soon.
Antwort von JN Money
Dear Valued customer, thanks for the positive review, we appreciate your business and look forward to the opportunity to serve you again soon.
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