Adam R came to service washer and dryer had to stay longer than planed due to faults found he worked hard and kept us informed was polite helpful and friendly at all times a credit to JLA thankyou Sl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Callum is our local engineer for Aberdeen and to be honest he feels like part of the team. He loves to have a chat with us, finding out the gossip and we love hearing about Princess Kate (his dog). Ca... Mehr ansehen
Unternehmen hat geantwortet
Very prompt and helpful replies to my e-mails. Lose a point because they couldn't find us on their records so much time lost. Turns out they had the wrong postcode. Not their fault, that was probab... Mehr ansehen
Unternehmen hat geantwortet
Great people taking calls and directing them where they need to go. The machinery we have off them is top notch, and when a call out is placed, the call out time and response, is really quick aswell.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Anbieter von Waschmaschinen mit Münzautomat
- Fachgeschäft für Haushaltsgeräte
- Reparaturwerkstatt für Elektrogeräte
- Geschäft für elektronische Ersatzteile und Komponenten
- Elektrofachmarkt
Vom Unternehmen geschrieben
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Vom Unternehmen geschrieben
Kontaktinformationen
Meadowcroft Lane, HX6 4AJ, Ripponden, Vereinigtes Königreich
- 0800 048 4187
- enquiries@jla.com
- jla.com
4.5
Hervorragend
2084 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von JLA
Good morning Mary,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Felt that I was actually listened to…
Felt that I was actually listened to and the needs of the residents here at this address were taken into account. this is a high dependance residence with autism and learning disabilities so adhering to a structured routine is paramount.
you technician actually attended the same afternoon.
9. Mai 2026
Antwort von JLA
Good morning Phil,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Catherine and her manager receive your kind feedback.
Kind regards,
Ella
Antwort von JLA
Good morning Stuart,
Thank you so much for your lovely 5‑star review. I will make sure that Ellie and her manager see this fantastic feedback.
Kind regards,
Ella
Antwort von JLA
Good morning Angela,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
easy to deal with and informative
8. Mai 2026
Antwort von JLA
Good morning Davy,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
great service
Very polite, professional staff. The issue was dealt with quickly and efficiently.
8. Mai 2026
Antwort von JLA
Good afternoon Amanda,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Respect speaking on the phone and…
Respect speaking on the phone and listening the issues.
7. Mai 2026
Antwort von JLA
Good morning,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Antwort von JLA
Good morning Ella,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
The call to report my issue was about a dryer malfunction
The call to report my issue was answered promptly. The advisor, Richard was courteous, professional and helpful. He advised that an engineer will attend within 24 hours to resolve the reported issue.
7. Mai 2026
Antwort von JLA
Good morning Andrea,
Thank you so much for your lovely 5‑star review. I will make sure that Richard and his manager see this amazing feedback.
Kind regards,
Ella
Good service
7. Mai 2026
Antwort von JLA
Good morning Shahnewaz,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Customer Service
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von JLA
Good afternoon Kenneth,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Antwort von JLA
Good afternoon Alexander,
Thank you so much for your lovely 5‑star review. I will make sure that Morgan and her manager see this fantastic feedback.
Kind regards,
Ella
They have multiple contracts on their…
They have multiple contracts on their system for our company and it should be a 24hr turnaround but they state 48. Quite often they also cancel their call out jobs for various reasons. This has also been brought up with them
6. Mai 2026
Antwort von JLA
Good afternoon Paula,
Thank you for providing us with this feedback.
We will be in touch soon regarding the issues you have had.
Kind regards,
Ella
Very Helpful phone service.
6. Mai 2026
Antwort von JLA
Good afternoon Yasmin,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
John the engineer from JLA provided an…
John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss. Really appreciated his professionalism and friendly approach—would highly recommend!
5. Mai 2026
Antwort von JLA
Good morning Crystal,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure John and his manager receive your kind feedback.
Kind regards,
Ella
Easy and quick friendly staff
5. Mai 2026
Antwort von JLA
Good morning Elizabeth,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Great customer service
Beth at customer service was great at organising a repair that we required. Thank you.
1. Mai 2026
Antwort von JLA
Good morning Shelly,
Thank you so much for your lovely 5‑star review. I will make sure that Beth and her manager see this amazing feedback.
Kind regards,
Ella
Ryan was amazing
Ryan was amazing, sorted my issue out with professionalism and courtesy, thank you
30. April 2026
Antwort von JLA
Good morning Sam,
Thank you so much for your lovely 5‑star review. I will make sure that Ryan and his manager see this fantastic feedback.
Kind regards,
Ella
Great service for fire extinguishers
Everything was organised in advance, and what made the service great was that Steve and Josh were able to complete the service without much interruption to the site team, they required escorting in some building but they planned this in to their schedule and let us know when it was needed. They gave updates at the end of each day and at the end of the job.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von JLA
Good afternoon Chris,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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