I was misled by the title Jesse London, I thought they were based in London. It looks good on the website once you receive it ,the quality is very poor, I’ve returned it back it has been sitting in... Mehr ansehen
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Das sagen Bewerter
Terrible. The material is cheap and see through and looks different to the picture and when emailing asking for a refund, they state they can offer me a 10% refund (£4) as sending it back can be expen... Mehr ansehen
Unternehmen hat geantwortet
Very very poor quality items and dont answer you when you want to return item now going through my credit card services to fight for refund! The reply from jesse london below is not helpful...i have... Mehr ansehen
Unternehmen hat geantwortet
Absolutely awful company , dresses are of very poor quality and nothing like the pictures online despite emails sent offered only 10% refund back . Website did not make it clear it was not in UK now b... Mehr ansehen
Unternehmen hat geantwortet
1.2
Ungenügend
734 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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I waited a very long time for my order
I waited a very long time for my order, mens t-shirt and shorts set, these are not a uk company, made in China
It's finally arrived and the material is awful, cheap and nasty nothing like the picture, much too small
Wish I had read the reviews first
Don't buy from this company and items are not cheap, and probably worth a £5 no more, disgusting product
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the delivery delay, sizing, and product quality. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Return to China at yr expense, very very costly
Dress size completely wrong, far too small. Yes you can return things but you have to pay to send them back to China! They mention London, perhaps so it sounds local and they show a Feltham uk address but thats a warehouse possibly, NOT a return location. Never use them. Oh they gave me a £3 refund for my wasted £35. Beware
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the sizing, refund amount, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return instructions and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
BEWARE Absolutely awful I would never…
BEWARE Absolutely awful I would never use this company again, took over 2 weeks to arrive and refused to return the item unless I paid the return delivery fee of £25 which is simply unfair and unethical.
The dress was not well made and not true to size or picture.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the delivery time, product quality, sizing, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Just received this T-shirt for the…
Just received this T-shirt for the upcoming wedding . It is the worst shirt I’ve ever bought at very expensive cost . Definitely a fraud website . Unfortunately I can’t even give a zero
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing this must have been, especially with the item being purchased for an important occasion. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
I would also give zero stars
I would also give zero stars! I want to return 2 jackets. They are small and the fabric is poor. I have been told that I have to pay to send them back to China but they would give e me 15% (not a lot) and I could keep them.
Very poor!
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the sizing, fabric quality, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return costs and refund offer, and we would like the opportunity to review your case in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
poor quality nothing like original…
poor quality nothing like original pictures
definitely not orthopaedic
will not use this company again was told to keep shoes and given a 15% refund
highly dissatisfied
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing it must have been to receive an item that did not match your expectations in terms of quality and description. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
AVOID
AVOID. Misleading, Cheap, poor quality products.
Customers should be aware that although the company presents itself as UK-based, Jess-London, returns are handled overseas (China) and international return costs (at your own expense) may make refunds impractical for low-value items.
Very disappointing experience overall.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing this must have been for you. Please accept our sincere apologies for the inconvenience caused regarding the product quality and return process. This is not the standard we aim to provide, and we take feedback like this seriously.
We also understand your concerns regarding returns and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Terrible quality definitely not…
Terrible quality definitely not orthopaedic as advertised took ages to arrive and not free returns as I believed.i wish I had read the reviews first!
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing this must have been, especially regarding the product quality, delivery time, and return expectations. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Not easy to return not UK company
I want to return the dress I ordered due to it being tight around my waist. They say on their website "easy 30 day return policy" This is not true. They are only offering me 10% refund of the dress which is £3.90 because apparently it's expensive for me to return to Asia. This is not a UK company!!!
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the fit of the dress and the return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return policy and refund offer, and we would like the opportunity to review your case in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
AVOID! AVOID! AVOID! DISHONEST BUSINESS!!!!
AVOID!! AVOID!! DISHONEST BUSINESS I would give this website zero if I could but one star is the lowest.
They say they accept returns. The parcel has a London return address then they say you must return to China!!! At your own cost.
This is dishonest.
The reason for my returns is because the sizing is approx 5 sizes smaller than UK sizing. The quality is cheap and nasty. Nothing like the photos.
Absolutely appalling. They must be stopped and shut down as this business is totally unethical and fooling people for their money.
Oh and you have to wait weeks and weeks for delivery yet they claim next day despatch!
So dishonest and unethical it’s unbelievable how they sleep at night!!
I have taken legal advice and am told that when they show a Uk return address on their parcels they cannot they insist you return to China at your cost when they never ad used of this on their website or prior to purchase. They confirm they are a UK business.
I will fight this issue as they are fraudsters and it’s not acceptable to take people’s money in this way.
DO NOT BUY FROM THEM.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and upsetting this situation must have been for you. Please accept our sincere apologies for the inconvenience caused regarding the sizing, quality, delivery times, and return process. This is not the standard we aim to provide, and we take concerns like yours seriously.
We also understand your concerns regarding the return instructions and overall communication, and we would like the opportunity to review your order and the issues you’ve raised in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
SCAM website
SCAM website, jeans were not zara jeans but cheap china ones
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing it must have been to receive an item that did not meet your expectations. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
I would give zero stars if I could
I would give zero stars if I could. Website states “hassle free returns” but he custom charges are £40. Misleading. Quality was terrible so chances are high you will want to return the items so better off not buying anything in the first place. Terrible customer service too. Avoid!
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the return costs, product quality, and customer service. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return policy and would like the opportunity to review your case and feedback in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Avoid
Avoid! The products are cheap and nasty, if you're not happy you have to pay for the return to China which cost as much as their horrible products. Appalling customer service and appalling products!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the product quality, customer service, and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Would give zero stars if I could
Would give zero stars if I could. Scam company. Do not buy from them. YOU HAVE BEEN WARNED......
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointed and frustrated you are. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take all customer feedback seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
I purchase a suit for a special…
I purchase a suit for a special occasion from this company . Never receive it ,due to incorrectly label . I was lie upon initially that l refused delivery. Now my item is on way to this company. I sincerely requested a refund and them to keep item . Jessie London is giving me the most painful shopping experience. I am being told lies every day . It hurts to be rip off of 97 £ . Avoid shopping here. I only wish l had read reviews first .
Update 09/05/2026
Got an email from Jessie London , again they have refuse to issue refund 94 £ plus .Item order over one month. I believe the reply l got here is not sincere. I really hope the relevant authorities can look into this company bossiness ethics . No customers show spend money and get unfair service in the end .
Update 13/05
Royal Mail has confirmed that you are in possession of the item.
Under customer legal rights, I believe I am entitled to a refund. I previously left a review on your website and was asked to contact you directly by email.
At this stage, I am becoming increasingly concerned, as the lack of resolution is making me feel like a victim of fraud.
I would appreciate an urgent update regarding my refund and the next steps to resolve this matter.
Avoid this company everyone . If l had read these reviews first it would had save me.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must have been, especially given the importance of the occasion you purchased the suit for. Please accept our sincere apologies for the inconvenience caused and the distress surrounding the delivery and refund process. This is not the standard we aim to provide, and we take concerns like this seriously.
Please email us at info@jesse-london.com with your order number, and our team will review your case and the delivery details in full so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Avoid at all costs
Avoid at all costs. I ordered a what I believed to be a gorgeous leather jacket and I received a horrible plastic product instead.They are constantly changing terms and conditions and they expect customers to pay for return to China that often costs more than 30£.It’s a scam!
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, especially regarding the material quality and the return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take concerns like this seriously and would like the opportunity to review your order and the issues you’ve raised in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Scam company
Ordered a suit for a wedding on the 12/4/26. It was expected to be received quickly as it was advertised as next day dispatch. Automated response stated there were unavoidable dispatch delays. No refund options as the money had already been taken, I was told to wait until it was actually received before returning for a refund. The suit is awful and not as described. Colour, material and buttons are cheap. The suit resembles a pyjama set for a 10 year old boy!
Requested a return label via email but was informed it would cost £40 to return to china!
On line scam, avoid purchasing anything from this company. £89.92 lost!
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially given the importance of the occasion you ordered the suit for. Please accept our sincere apologies for the delays, the quality concerns, and the inconvenience surrounding the return process. This is not the standard we aim to provide, and we take feedback like this seriously.
Please email us at info@jesse-london.com with your order number, and our team will review your case in full so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Awful … they advertise as Zara ordered…
Awful … they advertise as Zara ordered a jeans disgusting quality waste of money .
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing it must have been to receive an item that did not meet your expectations in terms of quality. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and concerns in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
RIp OFF
The one star is for keeping me updated on delivery.
Then silent clothes are cheap nasty ill made.
They portray themselves as a London company but Chinese returns at your expense.
They really are awful AVOID.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing it must have been to feel let down by the product quality and return process after being kept informed about delivery. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and the concerns you’ve raised in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
It’s a minus 100
It’s a minus 100
What a scam this site is!!!
Absolute cheap tat and they offer you 10% refund or you have to pay about £25 to return item
STAY CLEAR OF THIS AND DO NOT BUY ANYTHING FROM THEM
CON ARTISTS
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially regarding the product quality and return process. Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take feedback like this seriously and would like the opportunity to review your order and the concerns you’ve raised in full.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
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