I ordered 2 pair of trousers different leg length so I chose the pair suitable and returned the other. My money was credited to my account very quickly. Thank you.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have shopped with Jepsons a few times o line & their service has always been excellent. They keep you well informed regarding the delivery. The packaging is always top notch with everything wra... Mehr ansehen
Barbour Sidlaw XL in Palm Green. Perfect fit and fantastic material with a little stretch. My new favourite Barbour. Jepsons where great. Best price, good comms, well packaged and quick delivery. I c... Mehr ansehen
Jepsons is one of the few businesses in England who offer great prices and service throughout the UK. No rip-off delivery costs because of your postcode. They also stock some of my favourite clothin... Mehr ansehen
Unternehmensdetails
- Bekleidungsgeschäft
- Änderungsschneiderei
- Geschäft für Modeaccessoires
- Schuhgeschäft
- Smokinggeschäft
- Damenmodengeschäft
Vom Unternehmen geschrieben
Clothing store and Tailors for men and women established in 1955
Kontaktinformationen
9-13 Hospital Street, CW5 5RL, Nantwich, Vereinigtes Königreich
- 01270624734
- info@jepsons.co.uk
- jepsons.co.uk
4.7
Hervorragend
344 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Refund was quick
I ordered 2 pair of trousers different leg length so I chose the pair suitable and returned the other. My money was credited to my account very quickly. Thank you.
24. Juni 2026
Terrible experience here
Terrible experience here. Have been buying from this shop over the last 10 years which they would have seen from the account we have. First time we've tried to return 1 item for a refund and found out the policy was within 7-days and not 14-days.
A brave choice when the competitor Pockets around the corner offers double that.
Never again.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Jepsons
Thank you for taking the time to leave your feedback.
We're naturally disappointed to read your review. As an independent family business, our reputation means everything to us, and our team of 14 staff work hard every day to provide friendly, professional service to every customer.
Our in-store returns policy is a 7-day refund period, with up to 30 days for an exchange or store credit. We explain this at the point of purchase, display it clearly at our tills, print it on our receipts and publish it on our website.
When the item was returned, we were unfortunately outside our refund period. In line with our policy, our team issued a store credit, which can be used across both our menswear and womenswear departments.
At the time of the return, our team explained the policy, issued the store credit and understood that the matter had been resolved without issue. We were therefore disappointed to later read a review describing the experience as "terrible".
We completely understand that not everyone will agree with our returns policy, and we respect that. However, we also believe there is an important difference between disagreeing with a policy and the service provided by our staff, who simply followed our clearly communicated company policy in a polite and professional manner.
We will continue to apply our returns policy fairly and consistently to every customer while striving to provide the high standard of service that Jepsons has always been known for.
Great selection of Brands and Styles
Super shop with a great selection of brands and styles. Friendly and helpful service
30. Mai 2026
Antwort von Jepsons
Thank you for your kind review :)
Poor attitude - very disappointing!!
Very disappointed today with the general attitude of the staff in the shop. Had a faulty item, less than a year old and basically did not want to know. No gesture of goodwill whatsoever!
I have been a customer for a number of years & was quite shocked at their 'not interested' attitude.
You need to look after customers, I certainly won't be shopping in there again!
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Jepsons
We're sorry to read this review, as it does not reflect the interaction that took place in store.
The item in question was a pair of sunglasses that had reportedly been purchased around a year ago. Unfortunately, no receipt or proof of purchase was available, and we were unable to locate the transaction on our system. Without any proof of purchase, we are unable to verify when the item was bought, the amount paid, or whether it was even purchased from our store.
Our staff remained polite throughout and attempted to help by suggesting alternative ways of locating the transaction, including checking a bank statement so that we could trace the purchase through our records. Unfortunately, we were unable to progress the matter further without this information.
We pride ourselves on our customer service and are disappointed that this experience has led to this review. We always try to assist wherever possible, but we must also follow procedures that protect both our customers and our business.
If you would like to discuss the matter further or are able to provide proof of purchase, please feel free to contact us directly.
full description of product prompt…
full description of product prompt delivery and well packed very pleased with both items
20. April 2026
Great price and great service
Great price and great service. Would definitely recommend.
20. April 2026
I bought a pair of Ugg shoes from them
I bought a pair of Ugg shoes from them. They were delivered quickly, and they are genuine
24. Januar 2026
Unbeatable sale prices on top quality…
Unbeatable sale prices on top quality shoes and clothing.
Very good website and easy ordering process.
Most of all the friendly service provided in a comfortable shop environment.
My absolute favourite.
18. März 2026
Great Shop
As always, excellent and efficient service. Good sale prices. Website is easy to use.
19. Februar 2026
Excellent service and price
29. Januar 2026
Always a pleasure to deal with Jepsons
Always a pleasure to deal with Jepsons. Great service, prompt delivery, good price.
28. Januar 2026
Go to Jepsons if you're fed-up of rip-off delivery costs.
Jepsons is one of the few businesses in England who offer great prices and service throughout the UK. No rip-off delivery costs because of your postcode.
They also stock some of my favourite clothing brands and have never let me down. They'll also communicate if there's any stock problem....and even altered a pair of trousers for me so they'd fit.
27. Januar 2026
Brilliant service
I have shopped with Jepsons a few times o line & their service has always been excellent.
They keep you well informed regarding the delivery.
The packaging is always top notch with everything wrapped individually.
On the rare occasion of needing to return an item, Jepson’s staff/customer service are brilliant & the process is easy & the refund actioned very promptly.
A pleasure to deal with this company
20. Januar 2026
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