Fabulous facilities & Taylor made me feel at home and helped show me how to work the machines. Can’t wait to return!
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Das sagen Bewerter
The gym area is huge, there is at least four times the equipment at my previous gym. I am looking forward to proving my friends wrong that say the fitness classes are often cancelled at JD. I used t... Mehr ansehen
Unternehmen hat geantwortet
Love the gym equipment but it’s usually freezing(I know a gym should be cooler) but I could see my breath it was so cold i couldn’t exercise because my lungs were so cold, lastly the toilets are so di... Mehr ansehen
Unternehmen hat geantwortet
Have been going for a few years and always cold in winter, took infrared thermometer and measure 8 degrees, was warmer outside I could see my breath. Overall ok, no cleaning facilities after equipme... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über JD Gyms - Cumbernauld
Vom Unternehmen geschrieben
Kontaktinformationen
Forth Walk, G67 1BT, Cumbernauld, Scotland, Vereinigtes Königreich
- 1236806232
4.0
Gut
149 Bewertungen
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Wouldn't Recommend
Up the stairs, there more than enough treadmills and cross trainers but only 4 stairmasters and only 1 of each weight machine, which is often an issue when all the lads from school congregate around 1 machine making it impossible to get a shot, yet nothing gets said to them by staff.
The weight machines are sometimes out of action, and I put it down to some of the men using them, who let the weights slam down at the end of each set instead of using a controlled motion, which no doubt contributes a lot to the wear and tear of them. Again, nothing gets said to them.
There are 3 rowing machines up the stairs but none of them are currently working, and there are 3 exercise bikes with moving arms in the free-weight are but none of them worked when I tried them the other day neither.
There used to be rolls of blue paper and antibacterial spray to clean the machine after use, but they're not there anymore, and I don't see may people using anything to wipe the equipment after use.
The changing rooms are cleaned often, but for me, the lighting is inadequate. Many of the locking parts on the lockers don't close properly, and people put their stuff in them without padlocking them, so it's often a case of opening a lot of them before finding an empty one.
As someone previously said in a review, the gym is often very cold and I always have to wear a jumper when that's the case.
The classes that I've tried are very good, but the gym promotes using the app to check when classes are on or cancelled but is often not changed or updated when a class is cancelled.
To my knowledge, all the staff are pretty friendly, apart from the shortish, very stocky guy with glasses, who comes across very arrogant and doesn't even acknowledge me when we cross paths.
All in all, I only use the gym because it's cheap, convenient and I'm not tied in to a contract. Otherwise, I wouldn't hesitate in going elsewhere.
30. Dezember 2024
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Have been going for a few years and…
Have been going for a few years and always cold in winter, took infrared thermometer and measure 8 degrees, was warmer outside I could see my breath.
Overall ok, no cleaning facilities after equipment use, been on a few sweaty machines, found loose bolts and tight cables on machines. Staff are always helpful and polite
30. November 2024
Bewertung ohne vorherige Einladung
Antwort von JD Gyms - Cumbernauld
Hello Bryan. Thanks for taking the time to leave us some feedback. The temperature can fluctuate with the seasons, but we always do our best to maintain a temperature which is comfortable for exercising. We have no doubt one of our team in Cumbernauld would be able to boost your temperature with a workout if it is particularly cold at any point!
If you see anything out of place (nuts and bolts) that have become loose after a bit of ware and tare, please let the team know where you saw them as they will be able to rectify this asap before they get kicked around the gym floor and potentially put some equipment out of order!
We do encourage our members to bring their own towel to wipe down equipment after use as well as have our team go around each area of the gym to ensure the equipment is cleaned thoroughly throughout the day.
However if you have seen anything they may have missed, please do not hesitate in contacting a member of the team.
Best wishes,
The JD Gyms Team.
💚
Davie carol is one of the top…
Davie carol is one of the top instructors out there and always pushes you for the better . Great instructor and great guy 👍
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von JD Gyms - Cumbernauld
Hi Robert, thanks for the 5star review! It's great to hear your enjoying Davie's Spin classes at our gym. Keep up the great work👍 The JD Gyms Team 💚
The manager was extremely helpful going…
The manager was extremely helpful going above and beyond to make my first visit memorable.
12. November 2024
Antwort von JD Gyms - Cumbernauld
😊 Hi there Jimbo. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so it is great to know the manager at Cumbernauld has helped you enjoy your JD Gyms experience. 💪 The JD Gyms Team 💚
Have only just joined so don't think I…
Have only just joined so don't think I have enough experience using the gmy but so so good.
7. November 2024
Antwort von JD Gyms - Cumbernauld
Hi there
Thank you for your feedback. We appreciate you taking the time to share your early impressions.
Best wishes
The JD Gyms Team
Friendly staff always available to…Fantastic Gym
Friendly staff always available to help.
Clean environment. Great Gym Fantastic Range of Equipment
Very well maintained facilities.
It has a ladies only Gym which is a great place to Build Confidence.
23. Oktober 2024
Antwort von JD Gyms - Cumbernauld
Hello Vikki, thank you for taking some time to leave us a review, we are loving the 5* rating ! We are glad to hear you are enjoying the gym and in particular making use of the ladies only section but more so how you love the environment that our team in Cumbernauld provide!
Keep up the great work! Take care, The JD Gyms Team 💚
Amazing gym and staff
Started at this gym fairly new to the community, approached a member of staff for some help, Ross, and he helped me getting my foot in the door with workouts, now have him as a PT and I’ve never been more confident. Gym is always clean, nice and cool, and everyone is lovely.
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von JD Gyms - Cumbernauld
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐But even more thrilled to hear how training in our Cumbernauld gym with Ross has had such a positive impact on your confidence! The JD Gyms Team 💚
Great gym
Great gym - loads of space, well laid out and the staff are really friendly. The hours are good for fitting around work and other commitments.
Shout-out to the best PT out: Ross! He's really helped grow my confidence and made me enjoy going to the gym 💪
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von JD Gyms - Cumbernauld
Hi there Alex, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, it sounds like Ross is going the extra mile for you as well!
Take care The JD Gyms Team 💚
Everything is perfect
Everything is perfect! Great equipment, great layout, great atmosphere and amazing staff. 💯⭐️⭐️⭐️⭐️⭐️
8. Oktober 2024
Antwort von JD Gyms - Cumbernauld
Wow! Thanks for the 5star review, comments and great use of emoji's! It's really made our day and we are sure our team in Cumbernauld will be over the moon 😀 Best Wishes, The JD Gyms Team 💚
A friendly gym for everyone
I loved JD, which I visited for the first time. I became a member here and I am enjoying going to that well-equipped, friendly gym, where I feel good about myself and can work out at the pace I like most.
3. September 2024
Antwort von JD Gyms - Cumbernauld
Hi Theodora. Thanks for the 5star review! Glad to hear that you are loving the gym in Cumbernauld, the equipment, our team there and most of all how good it is making you fee about yourself! keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Had a problem accessing the QR code to…
Had a problem accessing the QR code to enter gym due to Internet connection but apart from that. everything was fine..Was doing a PT session with Taylor Bowie and was amazing explaining everything really well on how to do things correctly.
23. August 2024
Antwort von JD Gyms - Cumbernauld
Hello Susanne,, thank you for leaving a review. We have QR code access at our gyms so our members can access contact free, however if you do have any problems accessing the app, please feel free to speak to the General Manager at the Cumbernauld gym the next time you visit, and they can help with your access going forward or drop your gym an email if you can’t see a manager to speak to 👍
And thank you very much for your kind words about Taylor, keep up the hard work!
The JD Gyms Team 💚
Okay
The equipment in Cumbernauld gym isn't great. A lot of the machine with cables attached, stick, and don't make an easy smooth pull/ push and there are no paper towels to clean the equipment after use.
8. August 2024
Antwort von JD Gyms - Cumbernauld
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Yesterday was my first day
Yesterday was my first day , all people are nice and willingly to show you how to work with equipment, great staff .
7. August 2024
Antwort von JD Gyms - Cumbernauld
Hi there, thank you for your feedback& congrats on the first day. We aim to offer excellent facilities, first class kit and a brilliant member experience driven by our team, and your feedback helps us achieve this. Take care
Thanks, The JD Gyms Team 💚,
Antwort von JD Gyms - Cumbernauld
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Joining was as easy as ABC as the staff…
Joining was as easy as ABC as the staff took us for a tour and showed us basically how to use the equipments, Also, the process of enrolling online was simple. I have not had any regrets joining and the flexibility is WOW
12. Juli 2024
Antwort von JD Gyms - Cumbernauld
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Fantastic vibe
The atmosphere in the gym is very good ,the lightings are cool,people are kind helpful PTs are very attentive and professionals.Equipments and areas are always clean and tidy,machines are well serviced and are in perfect conditions as always.
Aircon could be better during the summer months,also music could be slightly more motivational but still a spot on place👌Highly recommend it!
13. Juli 2024
Antwort von JD Gyms - Cumbernauld
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
This gym has everything you need
This gym has everything you need. The only downside is that it’s very dark inside. I would prefer it to be lighter inside. Dark walls, dark ceiling and windows are covered over .
1. Juli 2024
Antwort von JD Gyms - Cumbernauld
Hi there
Thanks for the 4 star review and comments. We appreciate your feedback and will take it into consideration to enable a better customer experience.
Best wishes
The JD Gyms Team
A diamond in the rough.
The sheer size of the gym, with the different areas for cardio, free weights, machines etc, is very welcome.
The cleaning staff are visually evident and courteous and the trainers are engaging without being overbearing.
30. Juni 2024
Antwort von JD Gyms - Cumbernauld
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Super friendly staff
Super friendly staff, conducive environment and lots of equipment to work out with.
30. Juni 2024
Antwort von JD Gyms - Cumbernauld
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
I cant access to the gym
I cant access to the gym, I have activate my account but the QR isnt working properly
19. Juni 2024
Antwort von JD Gyms - Cumbernauld
Oh no! We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...
Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.
If you'd like any further support or to chat about the issue you faced, please contact your gym on: 📧 cumbernauld@jdgyms.co.uk
Take care,
The JD Gyms Team 💚
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