First time hiking and guide Kiki and Darry was very friendly and experience and really enjoyed our trip a lot!! They were smooth with their planning and know exactly what to do which makes the entire... Mehr ansehen
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First time hiking and guide Kiki and Darry was very friendly and experience and really enjoyed our trip a lot!! They were smooth with their planning and know exactly what to do which makes the entire... Mehr ansehen
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We had a wonderful experience joining the 4D3N Ijen Crater, Papuma Beach, Tumpak Sewu Waterfall & Mount Bromo tour from Surabaya. The trip was well organized, smooth, and truly memorable. A spe... Mehr ansehen
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We just got back from an incredible East Java tour with JVTO and we're still buzzing! 4 days, 3 nights of pure magic - Tumpak Sewu, Mount Bromo, and Ijen Crater were breathtaking. Huge shoutout t... Mehr ansehen
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Being a solo traveler it was safe and stress free experience with JVTO. The staffs were on time and friendly. Loved the hotels and food recommendations got from the guides. Thank you for the patience... Mehr ansehen
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In the chaotic and often unregulated world of adventure tourism, Java Volcano Tour Operator (JVTO) stands as a singular anomaly in East Java. We are not just a travel agency; we are the region’s only expedition specialist founded and led by an active Tourist Police officer, Mr. Agung ("Mr. Sam") Sambuko. This unique lineage defines everything we do. While other operators compete on rock-bottom prices, JVTO competes on peace of mind. Born from Mr. Sam’s years of experience protecting tourists and witnessing the gaps in local safety standards, JVTO was built to bridge the divide between wild, raw adventure and professional, verified security. When you book with us, you aren't just hiring a driver; you are engaging a team that operates with the discipline and logistical oversight of a security operation, backed by official government licensing (NIB 1102230032918). But safety is just the foundation; connection is the experience. We believe that a tour is only as good as the person leading it. That is why we don’t use random freelancers. Our team consists of local legends like Gufron, who doubles as a professional photographer for your memories; Rendi, our technical specialist for the arduous Ijen crater descent; and Pras, a driver whose safety record is as impeccable as his English. At JVTO, we trade in radical transparency. We will never promise you the "Blue Fire" if nature decides otherwise, nor will we hit you with hidden fees halfway up a mountain. We promise you a private, seamless, and deeply personal journey through the fires of Ijen and the mists of Bromo, knowing that behind every breathtaking moment is a rigorous infrastructure of safety watching your back. This is East Java, verified.
Jl. Khairil Anwar No.102 A, Badean, Kec. Bondowoso, 68214, Bondowoso, Indonesien
JVTO takes pride in assuring their customers by giving them prompt prior information and were quick to answer any questions we had. The driver Yandi and guide Boy, who were assigned to us, were great. We had a wonderful time at Ijen today, were blessed with good weather, and Boy took wonderful photos for us and took us to the scenic spots. Both of them were helpful and kind through the whole tour.

Antwort von Java Volcano Tour Operator
Rendi and Fredi were great tour hosts .all your needs were taken care of throughout the tour . All the days were fully explained in advance what to expect and when to be ready

Antwort von Java Volcano Tour Operator
Ahboy was a phenomenal Ijen guide from start to end. Not only was he incredibly knowledgeable and went out of his way to make sure everything we needed was sorted out (safety, logistics, equipment), he also made sure to build a strong bond with each one of us. Above all, an amazing and fun person to be around and we’re glad he was able to show Ijen to us!

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Visiting Mount Ijen was such a beautiful experience. We had a great time with our guide Ahboy he was so fun and helpful!

Antwort von Java Volcano Tour Operator
I recently joined a tour to East Java with JVTO, and it was absolutely incredible! Our guide, Gufron, and driver, Holili, made the entire trip so comfortable and safe.
Gufron was so knowledgeable, friendly, and attentive. He made sure we are safe during the hike and help taking many pictures for us. He also chooses good spots for photos 🤣.
Thanks to both of them, we got to see the best of East Java — from sunrise at Mount Bromo to the blue fire of Ijen — all perfectly organized and stress-free. However, keep in mind, ljen can be dangerous when going down to see the blue fire, requiring hiker to be good in shape.
It’s sad when we went back to Bali and couldn’t find good tour guide like them.

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Being a solo traveler it was safe and stress free experience with JVTO. The staffs were on time and friendly. Loved the hotels and food recommendations got from the guides. Thank you for the patience and support for the treks!

Antwort von Java Volcano Tour Operator
We can only praise the JVTO team, and above all our guide Rendi and our driver Joyo, in the highest terms. We came across JVTO by chance, and looking back, we are incredibly grateful for the great experience and unforgettable memories. From pick-up to support/accompaniment and communication to the spectacular unsolicited photo sessions followed by photo uploads, everything was perfect. We were always kept fully informed about the itinerary, the accommodations we chose were great, and we were always helped with ideas and transportation services when it came to meals. We wish the JVTO team all the best!

Antwort von Java Volcano Tour Operator
Our driver Yandi was really reliable and friendly. He briefed us on what to expect for the day and was really helpful throughout our trip. Our guide for Mount Ijen was Gufron and he was really encouraging throughout the hike and helpful. He guided us well and was really friendly too. would recommend this tour to family and friends in the future!

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On a vécu une superbe expérience avec Oboy qui nous a guidé tout le long du voyage. L’expérience était vraiment top!
Je recommande Oboy, qui a vraiment été au petit soin pour nous.

Antwort von Java Volcano Tour Operator
Our driver Goyo and Guide Ehboy were fantastic! We had such an incredible experience on the tour around East Java. Goyo was an expert driver, whilst Ehboy’s guidance and knowledge of the areas was informative and reassuring. Would definitely recommend to anyone thinking of booking. We loved our time on this trip!

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Guide Ehboy and driver Goyo were great! Had an amazing tour and enjoyed each bit of it. Would definitely recommend for anyone considering a trip to the highlights of East Java.

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We joined the tour from 31/7 to 3/8. We have had a great trip with our driver, Dika, he was being very helpful and caring, sharing things about Indonesia with us, taking us to different local and good restaurants, and also taking good care of us. He also provided flexibility for us to decide our schedules, I highly appreciate his professionalism!!
Besides, for the Ijen tour, our guide, Rendi, also helped us a lot, he kept asking about our condition when we went up the mountain so that we were able to rest at any time. When we went down the steep crater, he held our hands to prevent us from falling. I like his energy that makes our journey so happy and memorable!

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We had such an amazing experience doing Ijen, Mount Bromo and the waterfall. It truly was a once in a lifetime experience. Our driver Johan went above and beyond to help us, he was always in such a happy, positive mood even with the early starts and it really added to the experience. We loved the music he played and couldn’t help but sing along with him to the songs! He was so helpful and a true expert getting us everywhere nice and early and showing us where to go for the best sunrise during Bromo. My husband actually forgot to bring trousers and Johan was quick to let him borrow his and he also gave me his extra jacket at one point to stay warm. I cannot fully express my gratitude for everything Johan did. He is a true asset to your company! I hope one day we can do another tour with him.

Antwort von Java Volcano Tour Operator
My wife and I did the Java Volcano tour visiting Ijen with Eboy as our guide. We can't speak highly enough of him he is an excellent guide. From start to finish he made sure we were safe, having fun and told us many interesting facts about Ijen. He was truly fantastic and our experience would not have been the same without him. Would highly recommend to all!

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We did the Java Tour with our guide Fredy. He was soo friendly and helpful! He made the trip very easy for us. Thank you so much, Fredy!
Maybe it would be good to know that the tours are very heavy and also dangerours, for example the climb down Ijen to the blue fire..

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Hello. I would like to give my review for the trip!
Overall we are very happy with the service given by the local guide! Freddy our guide and driver was excellent in taking care of us and meeting our needs. He is also fun to talk to, and helped us to take nice photos too. Towards the end, we felt really sad to say goodbye 🥲
Boi, our local guide over at Ijen was amazing. He briefed us on Ijen and throughout the tough difficult trail, he guided us and make sure we are ok. We felt safe with him and we are so so glad he was very patient with us. He is also funny too 😆
Overall the trip was amazing, we loved it. The only feedback we have were the accomodation
For the first accommodation, Baratha Hotel, the walls were very thin and the room was too dark. When we were trying to get some rest, the guests next room were making too much noise that we can’t get enough sleep for the Ijen hike 😣
And then when we went to the second accommodation, Joglo Kecombrang, it was not well lit and the walls were too thin. There was a nearby neighbour who was playing loud music and because we were very tired from Ijen, we can’t sleep for Bromo. Worst of all, the water heater was not working so I didn’t shower for that night, making me very cranky and agitated because of the lack of sleep and no water heater.
Other than that, the trip, the guides and experience was amazing. Definitely recommended (but with a change in accommodation)

Antwort von Java Volcano Tour Operator
we booked 4d3n ijen-tumpak sewu- bromo- it was arranged smoothly from the airport till bck to hotel on the last day- the teams are very professional, efficient and friendly. many thanks to rendi our guide - and joyo the driver for making our trip memorable-enjoyed every adventures and moments in surabaya. tqvm

Antwort von Java Volcano Tour Operator
The overall experience was great. Guide Ahboy is efficient and takes the extra miles to ensure the tour goes smoothly and ample time is provided for each attraction. Driver Joy is very experienced and ensures the car safety of the passengers. 100 would recommend!

Antwort von Java Volcano Tour Operator
Thanks JVTO we had a best experience with Mount Bromo,Ijen,Mandakaripura waterfalls. Thanks to Toufic Guide for being friendly and helpful.

Antwort von Java Volcano Tour Operator
Great experiance! Thank you JVTO, and thank you Gufron! Best guide! East Java is wonderfull and the experiance - unforgetable!

Antwort von Java Volcano Tour Operator
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