Your product was perfect for my project, quality is excellent, not too expensive and it arrived in a timely manner- what else could anyone expect? 10/10
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Das sagen Bewerter
I’m an amateur upholsterer and only wanted a couple of items. I could have bought more but only found the website part way through my project. I needed to amend my order which only took a phone call a... Mehr ansehen
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The delivery service of DHL was dreadful, however Lee-Ann of J A Milton could not have been more helpful and I am happy to say I have now been able to collect the parcel and the contents are perfect.... Mehr ansehen
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Having recently used J A Milton for the very first time, I’ve been INSTANTLY impressed with their superb level of customer service. From start to finish their immediate response has been exempl... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Shop Online For Upholstery Supplies & Materials. We Also Offer Upholstery Courses For The DIY Enthusiast & Professional. Contact Us For More Details!
Kontaktinformationen
Unit 2, Ellesmere Business Park, SY12 0EW, Ellesmere, Vereinigtes Königreich
- sales@jamiltonupholstery.co.uk
- jamiltonupholstery.co.uk
4.7
Hervorragend
1104 Bewertungen
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Antwort von J A Milton Upholstery Supplies
Thank you so much for your kind review.
Customer service and being fairly priced is a top priority to us so it's so nice when we see this sort of feedback.
Hope to deal with you again.
Regards
Lee-Ann
Upholstery supplies
Always use this company for all my upholstery materials. Fast delivery and reasonably priced.
7. Mai 2024
Antwort von J A Milton Upholstery Supplies
Thank you for your kind review and support.
As you know we like to ensure that orders are processed and sent the same day when possible and we keep our prices low as possible.
Look forward to dealing with you again.
Regards
Lee-Ann
The webbing stretcher was well made and…
The webbing stretcher was well made and good quality
7. Mai 2024
Antwort von J A Milton Upholstery Supplies
Thank you so much for your kind review.
We like to ensure that all tools are sourced to a high quality and won't let our customers down.
Have a nice day :)
Lee-Ann
Antwort von J A Milton Upholstery Supplies
Hi Trevor,
Thanks for your review and understanding with your order.
As discussed, APC lost your order so once you made me aware of the situation, a full refund was issued.
Sorry we had issued with your order and hope that we can deal with you again in the future.
Regards
Lee-Ann
Fantastic upholstery company
Great range of stock, prompt delivery, trustworthy specialists.
7. Mai 2024
Antwort von J A Milton Upholstery Supplies
Thank you so much for a such a lovely review.
During the current climate it's nice to read something like this. I will be sure to share this around the office.
Hope to deal with you again :)
Great quality and range of products
Great quality and range of products, good communication and delivery. Only down side was high delivery cost
7. Mai 2024
Antwort von J A Milton Upholstery Supplies
Thank you for your kind review and glad to see that you are satisfied with the quality of the products you have ordered from us.
With the delivery, we do our best to keep this as low as possible but the carriage is not the sole cost of despatching an item from our warehouse. As I said, we do our best to keep it low but with bulky/larger items like your order we have no option but to send these in large boxes hence the delivery.
If you order from us again and want us to see if we can offer an alternative, please feel free to call or email us.
Regards
Lee-Ann
Excellent reliable service
3. Mai 2024
Antwort von J A Milton Upholstery Supplies
Thank you so much for your kind review.
We like to make sure as always that orders are processed and sent the same day when possible to avoid any delay in your job.
Hope to deal with you again.
Regards
Lee-Ann
Excellent quality of products from…
Excellent quality of products from everything that your upholstery needs towards helping all to do with the trade that makes life doing the simplest of tasks to help you perform your job well even with the toughest of challenges when sometimes when they are a test of your skills and abilities that is One Hundred percent from myself. 💯out of a 💯👌👍🤝.
3. Mai 2024
Antwort von J A Milton Upholstery Supplies
Thank you so much for your lovely review.
We like to ensure that all products are sourced to a high quality and help make the job that little bit more easier.
Hope to deal with you again in the furutre.
Regards
Lee-Ann
Postage way too expensive
Postage way too expensive. Also courier refused to leave the small envelope without me jumping through hoops.
Almost £9.00 postage for 2 small items is unacceptable.
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von J A Milton Upholstery Supplies
Hi Paul,
Thank you for your review.
With regards to the postage, we have held our prices since 2014 and absorb each price increase from our courier.
Sadly, once the parcel has left us we are in the hands of our courier. As there was no leave safe instructions on your order, APC are unable to leave any parcel due to the increase of deliveries going missing.
Once we had been aware of this problem, we contacted APC directly for you and asked for this to be left as per your instructions the next working day.
Sorry again for any inconvenience caused with regards to the delivery.
Regards
Lee-Ann
great company…
I have been using this great company since Joan was in Wixhall. I Followed her to Whitchurch then Ellesmere. I attended a number of Joan’s excellent courses. She is a sad loss.
The company continues to be professional but very friendly helpful and informative. There products are of the highest quality and have never let me down.
21. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von J A Milton Upholstery Supplies
Thank you so much for such a lovely review.
We always try to do our best and carry on the business just how Joan would of wanted. We still speak of her so much and often wonder how her old students are and what they and she would think.
I have passed this review to all our staff and it really has touched us all so thank you.
All the best
Lee-Ann
Antwort von J A Milton Upholstery Supplies
Thank you for your kind review and supporting our small business.
Customer service is a top priority to us here and we like to ensure that orders are sent the same day when possible.
Hope to deal with you again soon.
Regards
Lee-Ann
Antwort von J A Milton Upholstery Supplies
Thank you so much for your review and supporting our small business.
All orders are processed and sent the same day when possible in order for you to be able to carry on with your project.
Hope to deal with you again soon.
Regards
Lee-Ann
Prompt delivery of items and lovely…
Prompt delivery of items and lovely thank you note
2. Januar 2024
Antwort von J A Milton Upholstery Supplies
Thank you so much for your review and supporting our small business.
We like to ensure that all orders or processed and sent the same day when possible.
Glad you liked your little note, a smile always goes a long way :)
Regards
Lee-Ann
Materials arrived promptly thank you
2. Januar 2024
Antwort von J A Milton Upholstery Supplies
Thank you very much for your kind review and supporting our business.
We like to ensure that all orders are processed and despatched the same day when possible.
Hope to deal with you again.
Regards
Lee-Ann
Quality and care
As well as quality of all products, I can’t fault the customer service- they go above and beyond.
2. Januar 2024
Antwort von J A Milton Upholstery Supplies
Thank you so much for your kind review.
We like to ensure that all our products are to a high quality and offer everyone a high standard of customer service.
Hope to deal with you again soon :)
Regards
Lee-Ann
Great products
The products are very good although I thought the postage was rather expensive.
3. Januar 2024
Antwort von J A Milton Upholstery Supplies
Hi Nicola,
Thank you for your kind review.
As a company we like to ensure that all of our products are sourced to a high quality.
With regards to our postage costs, the carriage that we pay to our couriers or the Royal mail is not the sole cost of despatching an item from our warehouse. The processing cost of many orders often needs to be subsidised by ourselves.
Sadly smaller items often do not allow sufficient margin to cover this outflow, ultimately making the cost of despatch to us greater than any return we can make on the item.
It is for this reason that although we do charge by the volumetric weight there still has to be a minimum delivery charge on small orders.
Regards
Lee-Ann
Excellent service in correcting an over-ordering issue.
The bun feet we ordered were excellent, but we had ordered online where it was only possible to order in multiples of four, while we only needed 14. I contacted JA Milton who were kind enough to arrange to refund us for two unnecessary but beautiful bun feet. Had we known to order by phone, we would have been able to order the correct number.
27. November 2023
Antwort von J A Milton Upholstery Supplies
Thank you for your kind review.
We like to ensure that all products are to a high quality for all our customers and do our best to accommodate where possible with part sets of legs/feet.
Hope to deal with you again soon.
Regards
Lee-Ann
The product was great however shipping…
The product was great however shipping was an issue. The shipping charge was very expensive for such a small lightweight item that would have fitted through the letterbox. Evri required a signature resulting in two non deliveries.
A cheaper option to use Royal Mail would be welcome.
29. November 2023
Antwort von J A Milton Upholstery Supplies
Thank you for your review.
I'm glad that you are happy with the products you received from us.
With regards to the postage, unfortunately, we have had issues with our small braid orders going missing so we had been sending them fully tracked via our courier APC. This is the default setting on our website. If you wanted to place any further orders and was happy for this to be sent via Royal Mail at the cheaper rate, we would be more than happy to send this but we wouldn't be able to send it again if it was lost. To do this you would need to call the office.
Regards
Lee-Ann
Very efficient and very quick…
Very efficient and very quick reimbursement when order error
noted.
28. November 2023
Antwort von J A Milton Upholstery Supplies
Thank you for your kind review.
We like to ensure that orders are processed as quickly as possible to help you get on with your project. The same applies to our refunds :)
Glad we managed to help.
Regards
Lee-Ann
Professional friendly service
Professional friendly service. Items ordered always good quality👍
28. November 2023
Antwort von J A Milton Upholstery Supplies
Thank you so much for your kind review.
We like to ensure that all products are sourced to a high quality and priced as competitively as we can.
Hope to deal with you again.
Regards
Lee-Ann
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