Many, many years ago as a 14 year old school boy passing the teachers rest room on my way to our science class. A beautiful coffee aroma oozed out into the corridor. That smell stayed with me fo... Mehr ansehen
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Das sagen Bewerter
This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... Mehr ansehen
Tremendously slick , efficient service from website order. Arrived quickly in huge box for 250g bag. It's a present so the provenance certificates add to the excitement, as will the rather posh lookin... Mehr ansehen
Unternehmen hat geantwortet
Excellent service and quality. The beans arrived in a matter of hours. I have tried Blue Mountain from a number of other sources: Fortnum and Mason and Whittard, for example. These slow roasted beans... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.
Kontaktinformationen
2 London Bridge Walk , SE1 2SX, London, Vereinigtes Königreich
- 0207 117 2919
- sales@jamaicacoffeetrading.co.uk
- jamaicacoffeetrading.co.uk
4.9
Hervorragend
515 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The Blue Mountain coffee just wasn’t as…
The Blue Mountain coffee just wasn’t as I remember it. Pity.
20. Januar 2024
Antwort von Jamaica Coffee Trading Co
Hi We are reaching out to you now to see what the issue is. The customer is always right at jctc
Edward
The coffee was ordered one afternoon…
The coffee was ordered one afternoon and arrived the next morning. Excellent service.
29. Dezember 2023
Antwort von Jamaica Coffee Trading Co
thank you :)
Brilliant customer service great coffee…
Brilliant customer service great coffee would definitely recommend
2. Januar 2024
Antwort von Jamaica Coffee Trading Co
thank you :)
Good experience, even better coffee
Never purchased coffee from this company before but glad I did. No problem with ordering or delivery. Fabulous coffee! Will order again
12. Dezember 2023
Antwort von Jamaica Coffee Trading Co
thank you :)
No update on delivery and delivery is…
No update on delivery and delivery is days late
10. Dezember 2023
Antwort von Jamaica Coffee Trading Co
Hi Pippa
We have juat fully refunded your order. We will also send out another shipment of the same order for free at no extra cost.
We hope this helps. If you end up having two deliveries its fine with us, the customer is always right.
We will call you on Monday to see how you are doing also.
Edward
Hi Pippa , We are sorry your order is delayed. It went out yesterday , we saw your email but we were tied up roasting all day yesterday. Your order should be with you by Monday. We will check in with you just tom make sure all is well on Monday.
Have a great weekend.
Kindest regards
Edward
Jamaican blue mountain medium roast…
I recently purchased medium roast Jamaican blue mountain coffee from you, suitable for a filter coffee machine. It was my first order after a friend’s recommendation so I just wanted to see what I thought of it. I’m can say that I’m not impressed- about one third of the packet contained unground beans which would obviously not filter through my machine, resulting in weak coffee. It was very disappointing as the coffee at the top of the pack was delicious.
I would be interested to hear your views on this - I assume this is an error in your manufacturing?
Answer to response from Jamaica coffee trading - I did email you about this, to your customer service department, and received no response from you, hence when I was asked to provide a review, I copied my email to you. I have attached a photo of some of the solid beans in the bottom of the bag
27. Oktober 2023
Antwort von Jamaica Coffee Trading Co
Hi Julie
We believe the customer is always regardless of the issue.
Each order is processed through rigorous checks. We have never had a compliant like this before but we can only guess this a a first.
We very very sorry for your experience.
We have just processed a full refund on your account.
We will also send out the same order again to you for free today.
We would have been happy to talk over the phone if you called us also.
Everything we do we do to keep our customers happy.
We hope this helps.
Thank you for shopping with us and the feedback on Trust Pilot.
Kindest regards
Edward
Hi Julie
We will look for that email.
Your refund has now been processed and the order has been shipped out again for free.
Its our mission to keep all customers happy.
Kindest regards
Edward
Antwort von Jamaica Coffee Trading Co
thanks Johnny
Simply The Best
As Tina Turner would say - simply the best. 100% authentic, guaranteed.
Purchase with confidence - what you see, is what you get.
They are yet to be beaten on price. 10% off for life when you sign up.
The staff are amazing and always happy to accommodate special requests where possible.
8. November 2023
Antwort von Jamaica Coffee Trading Co
Hi Gail, sorry for the late response, its been a bit busy :) thanks for the feedback. have a wonderful Christmas if we don't speak before then. Thanks again for your orders. Edward
Great experience
It was easy to find exactly what I wanted on the website and ordering was easy. Delivery was fast and the coffee is delicious.
The price is very competitive.
I will definitely be using the Jamaica Coffee Trading Co for my next order.
8. November 2023
Antwort von Jamaica Coffee Trading Co
thank you for the kind words and 5 stars , we must make the time to respond to all the other reviews also.
we always try to keep our customers happy.
kind regards
Edward
Great delivery service
Great delivery service, and the goods arrived in tact and in great condition. The smell from the coffee from outside the unopened package was complex, layered and overwhelmingly delicious! I will order from them again.
3. November 2023
Antwort von Jamaica Coffee Trading Co
Thanks Broomhilda much appreciated
Premium coffee from a premium company…
Premium coffee from a premium company with premium service
1. November 2023
Antwort von Jamaica Coffee Trading Co
Thanks Anglian Customer
Best authentic Jamaican Blue Mountain…
Best authentic Jamaican Blue Mountain at the best price in London
13. Oktober 2023
Antwort von Jamaica Coffee Trading Co
Hi Savvas , we hope all is well. Thanks for the feedback.
A constantly good experience
A good constant supply. Arrives shortly after purchase and of course the coffee is superb!
27. September 2023
Antwort von Jamaica Coffee Trading Co
Thanks GN :)
good price and always delivered promptly
5. September 2023
Antwort von Jamaica Coffee Trading Co
Thanks Alison
erything went as it should do the…
Everything went as it should do the coffee was delivered well packaged and tasted as I expected delicious
20. August 2023
Fabulous service kind and knowledgeable…
Fabulous service kind and knowledgeable
Sylvie Tarnovsky
25. Juli 2023
Excellent as always!
I have ordered from here a few times and wouldn’t buy from anywhere else now. The coffee is of exceptional quality and a very good price and their customer service I find is always excellent.
6. August 2023
Shame
For the first time since I've started ordering from Uber eats it was the worst quality in the terms of flavour!!
Absolutely no flavour at all
No seasoning no spices
No any flavours at all just boiled ingredients!!
Just wasted my money unfortunately
11. August 2023
Bewertung ohne vorherige Einladung
Antwort von Jamaica Coffee Trading Co
Hi Iwona, we hope you are having a good weekend. I think you might have left this review in error.
Was it meant for Jamaica Coffee ?
This looks like a review for Uber Eats which is a different company to us.
We just thought we would flag this for you in case you you want to submit another review for Uber Eats to make sure is gets through to them.
We hope to see you online again soon.
Kind regards
Ed
jctc
Antwort von Jamaica Coffee Trading Co
Hi Anca, We are so sorry you did not receive your coffee. This is the first we are hearing about this. We will ship the order out again now at no extra cost. If the missing order turns up please keep it also. Anything could have happened to your order with Royal Mail. We can look into this as all shipments that we do are insured. Once again please accept our apologies for this mishap. Your replacement order is on the way. One of our team will reach out to you on Monday to check that everything is resolved and ok. Kind regards
Edward
I can’t believe how quickly I received…
This coffee is the best!
I can’t believe how quickly I received my order. I live in Australia and it was received in only a few days. Excellent delivery. Thank you
2. August 2023
Bewertung ohne vorherige Einladung
Antwort von Jamaica Coffee Trading Co
awesome, thanks for the heads up :)
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