Jackson Windows Bewertungen 43

TrustScore 4.5 von 5

4.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish. They were very quick and left everything spotless. Working with concrete walls isn't easy, but they managed it flawlessly with no damage at all. We couldn't be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had all the windows in our house replaced and two doors. The whole experience went extremely smoothly. We were given a date for installation several months ahead of confirming the order but witho... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

New windows was a very daunting project for us , normally anything we buy or have done is fraught with problems. A few years now we have been pondering getting them done and when the final panel in th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Happy with service from beginning to end. Anthracite French doors in Kitchen and bifolds in lounge look amazing. Workmen helpful and mindful of Covid precautions. Pleased we paid bit extra and used... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensterinstallationsdienst
  2. Aluminiumrahmenanbieter
  3. Installateur von Fenstern mit Doppeltverglasung
  4. PVC-Industrie
  5. Lieferant von PVC-Fenstern
  6. Messebau

Vom Unternehmen geschrieben

At Jackson Windows, we offer a tailored service supplying modern conservatories, windows and doors throughout Lincolnshire, allowing you to turn your house into a contemporary and relaxing home. All of our products are carefully manufactured from our Lincoln factory, providing a range of products in a host of colours and finishes to suit your personal style. With over 20 years of experience in the industry, you can trust our friendly and professional service.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

43 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Windows and French doors.... A1+

New windows was a very daunting project for us , normally anything we buy or have done is fraught with problems. A few years now we have been pondering getting them done and when the final panel in the front 'blew' we thought it was time as we couldn't see out anymore. Jackson Windows were excellent all the way through and the installation went without a hitch thanks to Andy and Barry, a very efficient team. Highly recommend this company.

11. Juli 2023
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Hi Stu, thank you so much for your lovely review. We are glad that we could make the process as easy and stress-free as possible.

We will pass your feedback on to the rest of our team!

-Jackson Windows

Bewertet mit 5 von 5 Sternen

Had windows ,door and no-folds

Had windows , door and bi-folds fitted 4 July they look amazing , workmanship is 2nd to none , men done a brilliant job left everything clean and tidy would recommend to anyone

4. Juli 2023
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Hi Mr Garrett, thank you for your lovely review. We are so glad that our staff did a brilliant job.

If we can do anything else please don't hesitate to get in touch.

-Jackson Windows

Bewertet mit 4 von 5 Sternen

Excellent fitting, salespeople should know their product better.

First of all I have to say that the fitter made an excellent job of installing our new windows, he was efficient and kept everything covered and clean. We initially had some worries about possible damage to the tiles surrounding the windows in the bathroom and kitchen, we needn't have been. It was all finished perfectly.

Our problem was that we wanted "Tilt & Turn" windows. The salesman said that would be OK and arranged for a surveyors appointment. The surveyor took all the measurements and said that would be fine and we paid the required 50% deposit. However a week later the salesman got back in touch and "assumed" that the surveyor had already got back to us and told us that "Tilt & Turn" wasn't possible! The explanation was that a couple of the windows were too big, (1.2m x 0.91m). We then had another visit from the salesman to discuss alternatives.

Overall we are a little disappointed that we didn't get what we wanted, but the fit and finish of the new windows is excellent.

5. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent product and service

Jackson Windows have recently installed doors and glazed surround for inside our front porch and rear door into our hall. We are delighted with the job, being impressed by the first visit for a quote in which a thorough inspection was made, and full explanation of what would be involved given. The surveyor was equally thorough and communicative.
We were given an unexpectedly short turnaround time for the work to be carried out, and that date was adhered to.
The two installation technicians arrived promptly and worked very efficiently, leaving the working area very clean and tidy with amazingly little making good to be done.
We did get a lower quote for the job from elsewhere, but we were left with little confidence that the job wold be as good as Jackson's, and we are happy that we made the right decision. We are well satisfied with the appearance of the doors and surrounds, with the quality of the product and work and with the service provided at all stages of the process.

8. Februar 2022
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Thank you for taking the time to leave a review for us, Mr Hewson. We are pleased that you are happy with your new door and the service we have provided. Thank you again for choosing Jackson Windows for your home improvement project! Please don't hesitate to get in touch if there is anything else that we can do for you.

Bewertet mit 5 von 5 Sternen

Replacement of an old conservatory with a new, modern version.

We needed to replace an old, falling down conservatory. We chose Jackson's Windows because they had recently fitted a bi-fold door in our living-room and we were really pleased with the quality of it and the quality of the installation. The new conservatory was installed three weeks ago. The quality is excellent, the small touches like the flashing between the house and the conservatory is excellent and done to a very high standard. The old rotten wood was all removed and the area left in a clean and tidy state. All round a very pleasant outcome. Thank you.

2. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Jackson Windows

Thank you for taking the time to leave a review for us, Mr Morris! Please don't hesitate to get in touch if there is anything else that we can do for you. Thank you again for choosing Jackson Windows

Bewertet mit 5 von 5 Sternen

Who knew a door can change your life.

My belief in love at first sight was confirmed this week when I saw my beautiful Jackson back door. As it happened it was being very efficiently fitted by Mike, when a family came to view my house as it was on the market. After such glowing praise from them I had a complete change of heart and decided not to move house after all, as I can't bear to leave my lovely new Jackson door, (which goes so well with my Jackson windows). Life changing, that's what it was.
Who knew? Thank you so much Jackson Windows.

23. Januar 2022
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Thank you for taking the time to leave a review for us, Mrs Copeland. We are so pleased that you are happy with your new door! Thank you again for choosing Jackson Windows for your home improvement project! Please don't hesitate to get in touch if there is anything else that we can do for you.

Bewertet mit 5 von 5 Sternen

Jackson Windows SPOT ON..

Absolutely brilliant service and a quality product, I couldn’t have wished for anything better…The fitter was a great guy.. all done and dusted in 2 days..thanks.

4. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Jackson Windows

Thank you for taking the time to leave a review for us, Mr Curran! Please don't hesitate to get in touch if there is anything else that we can do for you. Thank you again for choosing Jackson Windows

Bewertet mit 1 von 5 Sternen

Jackosons Windows....Tradeglaze WIDE BIRTH

I'd like to write about the quality of the windows, but having ordered the 1st week of September, we have been told Jan 7th 2021, for just a patio door, and 2 windows, 4 Months! Poor service, can't even get our deposit back, wish we'd never heard of them, do yourself a favor AVOID THEM.
"EDIT" in response to tradeglaze's comments"We offered to install your windows first but you preferred to have all installation work done at the same time." Err NO I asked why couldn't the windows be fitted first, and was told that wasn't possible, a complete opposite to the tradglaze reply, It seems to me they go out of their way to earn this 1star review, after a cold winter I hope to be proved wrong!

23. November 2020
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Dear zeepirate Tooty,

Thank you for taking the time to share your feedback with us. As you can see from all our reviews here on Trustpilot, we take a lot of pride in the high standards of customer service and the excellent reputation that the Tradeglaze / Jackson Windows brand is known for, and work very hard to deliver on our promises to our customers, every single time. Our customers are always overjoyed with their doors and windows and we feel a ‘job well done’ satisfaction when we receive praise and thanks from our customers. Our teams are very disappointed that, on this occasion, we have missed the mark and have left you feeling let down.

To offer an explanation (and by no means an excuse), these are unprecedented times and the industry is under pressure never seen in our lifetimes. We work with leading suppliers on the market and have seen less disruption than many other installers. However, it is simply not business as usual. Our lead times have been affected, too, as hardware from third party suppliers (e.g. door handles) has become unavailable. We have done our utmost to maintain regular communication with you to keep you up to date and as soon as we were able to place an order for your patio door, we called and agreed the installation dates for your patio doors and windows. We offered to install your windows first but you preferred to have all installation work done at the same time.

Our teams are working hard at them moment, with new extra rigorous safety practices in place, to keep all our colleagues and customers safe so we can continue manufacturing and installations for our customers. You can read more about our Covid-19 safety procedures here: https://www.jacksonwindows.co.uk/2020/10/29/an-update-from-jackson-windows-keeping-you-safe/ We are dedicated to maintaining the highest standards of customer service, even during these exceptionally busy times, and are disappointed that you feel that we have not done enough to arrange your installation in a shorter timeframe. We would like to make things right. Please contact our office manager Kim Rhodes on 01522 539578 on or after Friday 27th and she will be happy to discuss your options.

Best wishes,

You Jackson Windows team

Bewertet mit 5 von 5 Sternen

Excellent

Happy with service from beginning to end. Anthracite French doors in Kitchen and bifolds in lounge look amazing. Workmen helpful and mindful of Covid precautions.
Pleased we paid bit extra and used them as I know some people still waiting for doors because of Covid backlog.

28. Oktober 2020
Jackson Windows-Logo

Antwort von Jackson Windows

Many thanks for taking the time to leave a review for us, Mrs Moss, our teams really appreciate your comments, particularly during these very busy times. If you need anything please let us know! Your Jackson Windows Team

Bewertet mit 5 von 5 Sternen

Highly recommended

Highly recommended. Professional salesman, skilled and thorough surveyor, great installation crew. They all did an excellent job with bi-fold windows. Thank you Jacksons, high quality throughout and we are very satisfied customers. M.Walby. 13.10.2020

14. Oktober 2020
Jackson Windows-Logo

Antwort von Jackson Windows

Thank you, Mrs Walby! We really pride ourself on our teamwork and outstanding customer service so our teams were delighted to hear that you have had such a great experience, particularly during these very busy times for us! If there is anything you need please let us know, we are always here to help. Your Jackson Windows Team.

Bewertet mit 5 von 5 Sternen

Excellent throughout

Excellent service from initial enquiry all the way through to installation. Fitters were superb, clean, tidy and you’d never know the window has been reduced in size due to the brick work and attention to detail.

12. Oktober 2020
Jackson Windows-Logo

Antwort von Jackson Windows

Many thanks for taking the time to leave a review for us, Mrs Whitbread, our teams really appreciate your comments. If you need anything please let us know! Your Jackson Windows Team

Bewertet mit 5 von 5 Sternen

From start to finish brilliant..

From start to finish brilliant... Very grateful, very considerate of dog cat and house and contents... THANK YOU 😁

15. September 2020
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Thank you, Julie, we are delighted to hear your kind words. If there is anything you need please let us know! Your Jackson Windows Team.

Bewertet mit 5 von 5 Sternen

Admin side poor product and…

Admin side poor product and installation superb

7. September 2020
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Thank you for taking the time to write a review for us, Neal. I have sent an email asking for more details. We want to make sure our customers receive an impeccable service every time and are interested to learn more about where we might have not lived up to your expectations so we can make improvements for the future. Would you please respond to my email or call me on 01522 539578, Ext 247 (Katerina Pickup)? Many thanks.

Bewertet mit 5 von 5 Sternen

My windows were fitted on the day as…

My windows were fitted on the day as agreed and by an efficient and polite fitter. A very good service.

Thank you.

Russ Mathieson

7. September 2020
Bewertung ohne vorherige Einladung
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Antwort von Jackson Windows

Many thanks, Russell! If you need anything please let us know. Your Jackson Windows Team.

Bewertet mit 5 von 5 Sternen

Installation necessarily delayed from…

Installation necessarily delayed from March due to Covid but booked in for Sep 1st - on time, swift installation, job well done with minimum of fuss.
All problems quickly solved and dealt with.
Friendly competent staff.

7. September 2020
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Thank you for taking the time to leave us such a lovely review! We are so pleased to hear you are satisfied with our service. Anything you need, please let us know. Your Jackson Windows Team.

Bewertet mit 2 von 5 Sternen

Super windows and doors

Super windows and doors. Had 2 stable doors and composite front door. Windows are white wood grain and look beautiful. Unfortunately, Still waiting fo them to finish. Wanted front door in clear glass, despite assurances that this could be done, it came with frosted glass. One door won't lock properly. So from a security point of view, not ideal. Would have liked issues to have been resolved more quickly.

7. September 2020
Bewertung ohne vorherige Einladung
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Antwort von Jackson Windows

Dear Mr and Mrs Fletcher, thank you for taking the time to share your feedback with us. Our installation teams are working as hard as ever during these unusual times. While we get things right the first time 99% of the time, occasionally we do have to return and fix issues. Unlike many other installers, we have our own remedial team and are able to do so quickly. Many thanks again for sharing your comments with us, your feedback will certainly help us improve. If there is anything at all we can do, please don't hesitate to get in touch. Your Jackson Windows team

Bewertet mit 5 von 5 Sternen

Our lovely conservatory by Jacksons

We are very satisfied with our new conservatory, although Corbin 19 held things up a bit when it did start the installers worked very hard to get it done in the shortest possible time and we are now enjoying the perfect addition to our home.
Arthur & Gill

27. August 2020
Bewertung ohne vorherige Einladung
Jackson Windows-Logo

Antwort von Jackson Windows

Thank you, Arthur and Gill! We are delighted to hear that you are happy with your new conservatory, if there is anything you need please let us know. Your Jackson Windows Team.

Bewertet mit 5 von 5 Sternen

Where do I start....?

Well what can I say...... Perfect does not go far enough to describe Jackson Windows!! They went out of their way to find a solution to our needs...they went off-book and found, supplied and fitted a product that did not exist in their portfolio... at a very competitive price! Our request was unusual due to the location of an existing set of stairs, one of the doors needing to be "fixed" ie a dummy and a very restrictive fitting space.... but their fitter took it all in his stride and did a fabulous job! It didn't end there... aftersales kicked in when we requested a more secure lock.... nothing was too much trouble. Jackson's went above and beyond...and I would highly recommend them to everyone! Just awesome....

30. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von Jackson Windows

Thank you, Tony! Our team are so pleased that you are happy if there's anything you need please let us know. Your Jackson Windows Team.

Bewertet mit 5 von 5 Sternen

Great service

Sensible price, quick service, arrived on the day they said they would. The pair of installers worked hard and completed the job quickly and on time.
Jackson’s previously built my conservatory to a high standard, which is why I used them for my new windows.

13. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von Jackson Windows

Thank you, for taking the time to leave a review! Please let us know if there is anything you need. Your Jackson Windows Team.

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