Fleur was super helpful with customer service from start to finish. My item arrived quickly, and I received regular updates throughout the delivery process, which made the whole experience really smo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We purchased chairs ex display.When arrive were new condition never been sat on in original packaging and box and a great saving from other retailers .,Spoke with the staff and owner off the store fo... Mehr ansehen
Totally satisfied my stationary addiction whilst in lockdown. Hand delivered a lovely notebook, desk tray and pens to my door to make WFH life a bit more bearable. Great service, great items. Repeat p... Mehr ansehen
We bought our dream HAY sofa from here! We visited the store especially to sit on it and the staff were so helpful. It’s such a lovely store and we would visit more regularly if we were closer. Fleur... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
iyouall is a design store and studio selling a considered collection of gifts, homeware, furniture and stationery based in London. Brands include Hay, Ferm Living, Normann Copenghagen, High Tide an...
Kontaktinformationen
48 East Dulwich Road, , SE22 9AX, London, Vereinigtes Königreich
- 0207 450 3552
- customer@iyouall.com
- iyouall.com
4.9
Hervorragend
203 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fantastic shop
Lovely company - Fleur was amazing and helped every step of the way with our sofa purchase.
22. September 2026
Antwort von Iyouall
Hey Julia, hope you are well this morning?
It was a pleasure to help you with your sofa, thank you so much for the great review, thanks for taking the time to write this for us :-)
Hope you are enjoying your lovely sofa
Enjoy the rest of your day / nweek
Fleur
Great Customer Service
Fleur was super helpful with customer service from start to finish. My item arrived quickly, and I received regular updates throughout the delivery process, which made the whole experience really smooth and stress free. The customer service was friendly, professional, and responsive, and it was clear that they genuinely cared about making sure I was happy with my order.
In fact, I was so happy with my first experience that I placed a second order straight away! That really says a lot about the quality of the service and the company. Thank you for such a great experience!
31. August 2026
Antwort von Iyouall
Hey Geida, hope you are well and enjoying your day.
Thank yo so much fr your lovely review, I really do appreciate it. It was a pleasure to help you with your orders and it wold be great to help you in the future.
Many, many thanks
Enjoy the rest of you day
Fleur
Great company
Great company, selling wonderful products with swift delivery. A slight hiccup in the procurement process was swiftly rectified by the wonderful Fleur, whom was most courteous and gracious in her correspondence and actioned a swift resolution to the issue. I am in no doubt that I will be purchasing again from this amazing independent retailer again in the future.
Brava to Fleur and I_you_all.
17. Juli 2026
Antwort von Iyouall
Hi Dan,
WOW... what a wonderful review! Thank you so much for taking the time to leave it.
I really appreciate your understanding throughout your order, and it was an absolute pleasure helping you. I'd be delighted to help you again with anything you need in the future.
Customers like you make running a small independent business like ours so worthwhile, and we're incredibly grateful for your support. Thank you for being such a brilliant customer. 😊
Have a fantastic weekend, Dan!
Thanks again,
Fleur
Great communication about pickup
20. Juli 2026
Antwort von Iyouall
Hi Adam,
I hope you had a lovely weekend!
Thank you so much for taking the time to leave us a review. I'm so pleased to hear that you had a good experience with our communication. You were brilliant at getting back to me too, which always makes things so much easier!
Thank you for choosing to shop with us. We're especially grateful for our local customers, your support really does help keep independent businesses like ours going, and it means a great deal.
I hope you enjoy your new stool, and thanks again for your kind words and support.
Have a great day
Fleur
Helping me from the outset to source…
Helping me from the outset to source discontinued items I was trying to match to several existing garden furniture items. A refund for some unavailable items was issued promptly. Excellent communication and updates, arranged express delivery service without a pallet to help me out. This encouraged me to explore the business setup and I would recommend to all who might be interested in their products.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Iyouall
Thanks so much for you review.
I am so glad we could help you out with your order and that we were able to find the missing pieces to complete your garden furniture set.
Thank you also for your recommendation, it really does mean a lot to our team and to our small business.
We hope you enjoy your new furniture for many years to come, and we look forward to helping you again in the future.
Fleur
Great stock and service
I was delighted to find a rate Hays thermal water bottle here- and Fleur was so helpful when I called about delivery.
Wonderful service!
4. Juli 2026
Antwort von Iyouall
Hi Sonia, hope you had a lovely weekend.
Thanks so much for given us a 5 star rating, thats super sweet of you.
It was great that we had the Hay Thermal Bottle in stock for you and it was so lovely to chat with you on the phone, so thanks for being a great customer.
Enjoy your week
Fleur
Amazing Indi Shop
Always such a joy to visit this shop. Beautifully curated and friendly customer service.
30. April 2026
Antwort von Iyouall
Thank you so much for your lovely review, I really appreciate it.
As a small independent store, knowing that our customer service was friendly is great to know.
Thanks again, hope to see you at the store very soon
Fleur
Funky tins
Enjoyed browsing website of different designer products. Easy purchase, delivered spot on time, carefully packaged and just the perfect present for my son.
6. März 2026
Antwort von Iyouall
Hi Heather, hope you are well today?
Thanks you so much for your very kind words and taking the time to rate us on TrustPilot.
I am so glad you enjoyed browsing our website and you found the perfect gift for your son :-)
Wishing you a great week
Fleur
Antwort von Iyouall
Thank you so much for your lovely review! It means a great deal to know we’re a valued part of your local high street. Support from wonderful customers like you is what keeps independent shops like ours thriving and unique.
We truly appreciate it.
Have a wonderful day,
Fleur
Personalized service and a VERY quick…
Personalized service and a VERY quick response to an across the pond Christmas request! I wish you had a store over here!
15. Dezember 2025
Antwort von Iyouall
hey Susanne, HAPPY NEW YEAR.
It was such a pleasure to help you with your gift, thank you so much for ordering through us from overseas, hope the gift went down well :-)
All the best for 2026
Fleur
Beautiful items and the best service
11. Dezember 2025
Antwort von Iyouall
Thanks so much for your kind words Victoria, we are so happy you got the best service 👍👍
Have a wonderful Day and HAPPY NEW YEAR
Great customer service
3. Dezember 2025
Antwort von Iyouall
Thanks so much for your review Lesley, it was such a pleasure to help you with your order. Thanks for taking the time to write a review. Enjoy your day
Fleur
Fleur was amazing at helping me go…
Fleur was amazing at helping me go through all the options available to make the right decision. Invaluable, thank you!
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Iyouall
Thanks Jenny, I really appreciate your 5 star rating for us 🙏. Hope you are having a lovely Sunday.
Fleur
Great product and overall experience
Great product and overall experience - I love my Hay table
25. September 2025
Antwort von Iyouall
Thanks so much for your review, its great to know you are happy with our service and your Hay Table.
Have a brilliant day and weekend
Fleur
reliable and efficient service
9. September 2025
Antwort von Iyouall
hey Francesca, hope you are well today?
thank you so much for your review and star rating :-)
Enjoy your day
Many thanks
fleur
I highly recommend this shop
I highly recommend this shop. They have very competitive prices and a friendly staff.
6. September 2025
Antwort von Iyouall
hey Arianna, hope you are well today?
thanks so much for your very kind review, we hope to see you in store very soon.
Enjoy your day
Fleur
Great selection of products
31. Juli 2025
Excellent customer service
We bought our dream HAY sofa from here! We visited the store especially to sit on it and the staff were so helpful. It’s such a lovely store and we would visit more regularly if we were closer. Fleur has been excellent with communication the whole way through the process and arranged samples for us, which was really helpful. Highly recommend!
19. Mai 2025
Antwort von Iyouall
Hey Lily
I am so happy you had a great experience shipping with us, it was such a pleasure to help you with your sofa purchase and after seeing the picture you sent of this in your home, it looks incredible.
thanks so much for your review
Enjoy your summer
Fleur
Really helpful staff
Really helpful staff, with a very quick response once it was discovered that the wrong item had been sent out. They arranged for pick up and next day delivery and even gift wrapped the item as it was a birthday present!
11. Juli 2025
Antwort von Iyouall
Hi Nancy, hope you are well today?
Thank you so much for giving us a 5 Star rating, thats very sweet of you, glad we could get the gift to you on time.
Enjoy your day
Thanks so much
Fleur
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.