The initial ordering was very knowledgeable and helpful. Sent the correct part, but it was damaged on arrival. Within one day they sent out a replacement. It arrived in two days in perfect cond... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Paid almost $4k for a Mr Cool system. They were paid immediately (4/1/26), the next day got an email saying the system was shipped, but no freight company or tracking number provided. Waited till 4/6... Mehr ansehen
Got it delivered swiftly, and installed successfully along external in-take air PVC pipe by my HVAC man, fired up well as expected, and runs significantly quieter - just a few hours! It keeps the... Mehr ansehen
18k mini split Easy Pro. 2nd Ingram purchase and coulld not be more pleased with the level of service and exceptional products we received. Yes, one could purchase elsewhere but Ingrams goes th... Mehr ansehen
Unternehmensdetails
Über Ingrams Water & Air
Informationen, die aus verschiedenen externen Quellen stammen
We are a family owned heating and air conditioning company.
Because my name is on the business, I work hard to make sure you get the best possible shopping experience. I look forward to hearing your comments.
Because my name is on the business, I work hard to make sure you get the best possible shopping experience. I look forward to hearing your comments.
- Doug Ingram
(Founder and CEO)
We'll Be Here If You Need Us
Vom Unternehmen geschrieben
- Quality Products
- Name brand heating and air conditioning equipment with some of the best warranties in the industry!
- Affordable Prices
- When businesses get greedy, customers pay. And that's not what we're about! We offer some of the lowest prices available on heat and air conditioner systems, because we believe God called us to help those who need it.
- Lifetime Tech Support
- Call us at any time for FREE technical support right over the phone.
Kontaktinformationen
50 Remington Way, 42051, Hickory, Vereinigte Staaten
- 800-360-1569
- support@iwae.com
- iwae.com
4.3
Hervorragend
10’963 Bewertungen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ingrams was great to work with
Ingrams was great to work with. I bought a Mr. Cool mini-split and the condenser was delivered by UPS upside down and damaged. Ingrams promptly handled the problem and sent a replacement and picked up the damaged condenser.
I installed the mini-split and could not get the heat to work. I received help from Mr. Cool's technical support (it was not always quick to respond) but did respond to emails better than phone calls. We finally determined that the 2nd condenser was defective. Mr. Cool sent a replacement and I installed it and it works extremely well.
I am happy with how Ingrams handled my purchase. Mr. Cool (not Ingrams) could use a few more technicians to respond to requests for help.
I would purchase from Ingrams again and would recommend them to anyone.
8. Januar 2024
Lindsey knows her product line and…
Lindsey knows her product line and helped me with my making an informed decision.
5. Januar 2024
Garage Mods
The rep, Matthew McKinney, that answered my call was knowledgeable and able to assess the space that needed to be heated and cooled and the insulation that was going to be placed in the walls and ceilings. Also, he was able to add to the order the accessories that needed to be used.
There is one area that was disappointing and that was with the shipping. Averitt Express was able to handle the shipment to Norfolk expeditiously, but I was inconvenient for two days because of the 3rd party company that brought the products to my residence.
5. Januar 2024
I customer service is great
The customer service was great, very professional and courteus something that you don't get it from other places.
Something that people are loosing (CARE for others) these guys got it.
28. Dezember 2023
THEY HAVE NO RESPECT FOR THE CUSTOMER…
THEY HAVE NO RESPECT FOR THE CUSTOMER AND THEY LIKE SALES BUT NOT RETURN AND ALSO THEY NEVER SHOW ME THE POLICE OF THE COMPANY WHEN I DID MAKE THE ORDER.
ALSO, WHEN I MADE THE ORDER THEY NEVER ASKED ME FOR THE LONG LINE SIZE THAT I NEEDED. THEY ONLY SELES 25 FT LINE SIZE. I FOUND A LINE SIZE IN LOWE 35 FT BUT THEY SAY IT IS NOT TO RETURNED.
28. Dezember 2023
Great sales personal
Great sales personal, Patricia Seay
Awesome tech support . William Fleming
Thank you!!
27. Dezember 2023
I shouldn't have to pay a restocking…
I shouldn't have to pay a restocking fee to return a product. I shouldn't have to pay to ship the product back. I see where your money is made. I will probably never order any product from you again.
3. Januar 2024
Great 2-stage unit!
Got it delivered swiftly, and installed successfully along external in-take air PVC pipe by my HVAC man, fired up well as expected, and runs significantly quieter - just a few hours!
It keeps the house warm at this time of year, which is what we really want.
3. Januar 2024
These people want you to be satisfied
The phone ordering experience was a pleasure. The product delivery was fast and the condition of the two scratch & dent AC units was just fine. One of the units was repackaged without the remote, but you can use the front controls or the phone app. These are WIFI units so the phone will be my method. Very happy with iwae.com
26. Dezember 2023
Don’t do it
Like myself, you may get completely damaged goods a day after the delivery company states they will deliver it. After you have taken the time out of your busy work day to wait between the delivery window of 10am and 5pm to find out after calling them at 5:30pm that they don’t know where the furnace is. Then to get a call back saying they found it and will deliver the next day. They need to hold the company they use for delivery way more accountable or be willing to take matters into their own hands and refund or replace the damage that was done. Try to avoid if you can. Save yourself the hassle and money.
29. November 2023
Good pricing and excellent service by…
Good pricing and excellent service by Tammy B. in customer service. I was missing part of the order and she worked with the shipping manager to make sure that the parts were expedited out. She kept me informed all the time with updates. I will buy from them again.
28. Dezember 2023
Trane run tru
Great place to get hvac products.
High quality parts and brands.
I would highly recommend Ingrams water and air.
20. Dezember 2023
The sales associates are friendly and…
The sales associates are friendly and professional. They always provide great customer service.
21. Dezember 2023
Ingrams is the BEST!
I have purchased many mini splits from Ingrams over the years. They are the BEST! You can trust them to provide great prices and ALWAYS ship on time. I would never buy from anyone else!
20. Dezember 2023
Eric was great to work with!
Eric was great to work with!! The guys in the warehouse were really good and got me loaded & gone
19. Dezember 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.