They charged me $40,000 to redo two of my books n NYT advertising. The WORSE experience ever!! No return of phone calls, poor editing, slow to get things done, delayed book release by six months, n I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
IUniverse editorial services are why I publish with them. The editorial screening is most useful. Graphics and book design less important to me. They are sometimes slow in responding to questions and... Mehr ansehen
Everyone i spoke to was quite lovely. However the editing process left much to be desired. I found misplaced quotation marks, simple grammatical errors. The book was beautiful when I received it howev... Mehr ansehen
Good service in general but the type setting/design and marketing service (e.g., author's website and press release) can be improved, as there are lots of errors on the first draft. This makes the aut... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
iUniverse has helped more than 35,000 authors publish their books professionally and affordably since our foundation in 1999. iUniverse represents a great alternative to traditional publishing as we offer a full range of affordable professional self-publishing services—including editorial, marketing, and publicity services. And we have no intention of slowing down when it comes to creating new opportunities for self-published authors.
Kontaktinformationen
1151 W. 2nd St, 47403, Bloomington, Vereinigte Staaten
- 1-800-288-4677
- customersupport@iuniverse.com
- iuniverse.com
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The book looks good but the marketing…
The book looks good but the marketing and shipping costs are out of sight!
The weakest link in an otherwise…
The weakest link in an otherwise excellent service is the editorial department.
That department seems to be;
-only keen on selling an edit plus service to everybody, even when I submitted an already edited manuscript, received the same proposal.
-when I took the edit plus service, it took four months instead of the promised 6 to 8 weeks and I had to send several reminders. There seem to be no control over deadlines for delivery, and I hope that it is not a case of over burdening a few selected or favored editors with contracts.
-The evaluators are not the caliber I expected.
Other services provided like thos of editorial consultants, production of cover design and printing and dispatching as well as marketing services were excellent.
This was my first book and didn't know…
This was my first book and didn't know what to expect. The staff walked me through and made the process very easy.
Terrible services
I was lied to a lot about what was happening and the processes. I was left disappointed and incredibly upset. I did not get what I want nor what I specifically asked for.
I had a great experience with Iuniverse…
I had a great experience with Iuniverse I highly recommend them to anyone.
Ultramafic Geoecology of North America…
Reed Samuel was very good in getting my book through the printing process, but the development of a website (blog) was less satisfactory.
DO NOT USE IUNIVERSE FOR PUBLISHING YOUR BOOK
I paid $1300 (AUS) to have a new cover put on an existing book ('The War Within'), and some editing. It took six weeks for Samantha Anderson to put the new cover on my book, ignored my request for a copy of the manuscript to do the editing, and Erin Cohen has refused all requests to speak with her supervisor about the incompetence that was involved .
Very professional from the start and…
Very professional from the start and after that. Virtually no problems, and any were dealt with immediately. Roll out was quicker than expected. Great job!
Unethical Business Practices and Horrendous Communication
I joined Iuniverse about a year ago. When I first started everyone was very helpful and my coordinator checked up on me. After a few months I was not having much luck on my novel and suggest that I reach out to them. About a year later, (yes writters block was real) I was not having any luck on my work and was thinking bout dropping it all together. I reached out to the Manager of opperations to see what my options were. I received an automated "out of office" message, the next month I emailed again, "out of office" message. The following month I received a "due to covid" (which is a mute excuss two years into the pandemic). I called customer service who said they would relay my message and I have still yet to hear from anyone. I paid a hefy price to be apart of Iuniverse (as I live in Canada) and to not even receive an email back is beyond frusterating. I was willing to hear my options but now I just want my money back and I think due to their blantant and horrendous lack of communication and what I can only preceive as unethical buisness practices I should be given some, if not all of my money back. Who runs a company like this. Envok section 4. Termination and Refunds - where THEY choose to terminate my agreement prior to fufilling, as I have not given them a single part of my novel nor given them just cause and fall within the right to get my money back.
I wonder if I had told them my novel was done and ready to go, if I would hear anything back?
IUniverse is a reputable establishment…
IUniverse is a reputable establishment and legitimate self publishing route. They have a long standing history in this field and a liaison with the film industry which gives them an advantage over other self publishing companies.
I corrected all the mistakes I was…
I corrected all the mistakes I was presented with, but there are so many more mistakes in the final printing of book, that were not presented to me.
Slow and more focus on trading than…
Slow and more focus on trading than supporting the client to achieve win win deal between the client and iuniverse
Hello
Hello! I have now paid 8k to publish my memoir. I feel that I should be hearing from the editor by now. I have started a blog and have some hundreds of views on it. I'd like to write that the book is available. Otherwise, I'd give 5 stars. The two children's books I published are a bit flimsy in the hard copy form.
I have nothing but praise for Renzo over there. The work number on my project is 835834
UNiverse support is top rate
UNiverse support is top rate. Comprehensive services. My only complaint: a comprehensive overview of the service progression and options would be helpful. Otherwise, keep up the excellent service.
I was undecided as to whether or not to…
I was undecided as to whether or not to publish my first book, "Unconditional - Love and Life with Greyhounds". On my initial call when I hesitated an advisor said, Are you afraid to fail? (I was.) "If you don't do it you've all ready failed."
And so after over a year due to Covid and life's interruptions my book is published and available. The process was thorough, and the suggestions were more than helpful Because the support was there I was able to finished I cannot thank iUniverse enough for all their help and guidance
iUniverse polished & elevated my first manuscript
iUniverse really assisted with the elevation of my manuscript. Their attention to detail during each stage of reviewing, editing and compiling took the added stress and pressure from self-publishing off my shoulders. I’ve been left feeling confident with my published work, and highly supported with the aftercare care services they’ve suggested in order to aid my marketing and promotion. I’m giving 4 stars opposed to 5 because of customer service response time, and the undisclosed expenses that followed my initial payment plan.
My experience was positive overall.
My experience was positive overall. The only complaints I have was one, no one telling me I could not order copies of my novel until all of my installments were paid. Second, in my opinion there were too many coordinators involved in the process. They were all professional, but I couldn't keep the names straight.
I thank IUniverse for having so much…
I thank IUniverse for having so much patience with me! My book was a completely new idea turning my sketchbook into its own published piece and they did not fail in making it a one of a kind for my library. I’m beyond happy with the outcome and beyond pleased. I owe you all a huge thanks.
Vanity publisher but never felt cheated.
Its a vanity publisher. You get what you pay for, so that is mild complement. That is, I never felt cheated. I'm a first time author and i thought they changed my contact person too many times, but not a big deal. The book is published and for sale on amazon (though at a price far too low - which I hope to stop).
I believe I keep my Copyright so I can go elsewhere if I have the energy and if I could get a better deal - which I consider unlikely. 30 days after the start of sales I have only 3 sold (one I sold to a friend).
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








