NORMAL Bewertungen 333

they are very efficient and offer reliable products, with clear instructions.
An increase to the range would be good.

I bought a Frankie and a Billie. Both beautifully designed toys that are really soft and easy to use. Very quick delivery and the reusable bags are super cute.
Really love that there is gender neutral language on the website and proceeds from purchases go to Minus18.

Quick and easy to order, great deals as well. Products definitely worth there weight in gold.

From start to finish a great experience. There is so much useful and helpful information on the site. Delivery is prompt and packaging discrete.

But mainly I shop for the products. Oh my life! The toys are so amazing! They hit all the right spots and are just overall wonderful. I initially had some doubts as the toys are compact and I am a fat individual so was worried I may not be able to reach properly. I need not have worried as the physics do work! I suspect it may be something to do with the shape and design of the toys. I now have 4 and plan on expanding my stash.

You can tell a lot of thought went into the designs and materials

Super helpful.
My query was resolved so quickly, thank you

Products are great, love the packaging AND excellent customer service!

Excellent website. Easy to order. Fast service. "Normal" packaging. Very happy with product and went back for more. Love that this is Australian company.

Outstanding customer service and usage instructional video. Love the new toy! Great delivery time and packaging

Got the Billie and never looked back. So soft, so powerful. So easy to use! 10/10

They were so helpful when something went wrong and they took accountability for their part and there was a lot of effort to make amends

Used all 3 toys the day they arrived.
My husband and I love how they can all be used for both our arousal!
It is the softest material I’ve seen in toys and they’re absolutely fabulous!
Kudos to you 🙌🏽

The team urgently took care of my issue and went above and beyond. I’ve purchased before and will do so again.

I'm pretty disappointed and would not reccomend anyone purchases them. Would say their products are far from 'normal'!

A year back I had the Darcy and got a refund because the silicone around the charger point broke - thought it was just a one off thing as the response was that they have changed how they make the charger point area.

I decided to try them again a year later and ordered the 'Billie' vibrator. It stopped working after only having it for 2 weeks. I received a replacement one this week (same one, Billie) and it stopped working again. Put it on charge overnight to see if it was just out of battery. It won't turn on, the light flashes but nothing happens - same thing that happened to the first.

Will not be purchasing again as they are just too unreliable and I have little faith or time to spend on going through and trying a different one.

I bought a toy a couple of months ago. It’s not right for me and I’ve tried contacting them for a refund under the 100 day stand (when I purchased the toy the 100 day stand offer meant a full refund not just an exchange as it says now on their website) but there’s been no reply. I’ve emailed twice and contacted on Instagram. It’s been 3 weeks since I’ve initiated contact and nothing

i genuinely love the aesthetics and incentives of this company but i ordered a frankie and a couple more items around 6 days ago and the normal team said it will be around a week for me to get notices about shipping, ive tried emailing the team twice but i still havent gotten back any reply.
I dont have any updates and i cant contact the team pls help.......... i just wanna talk 😭

update: i got notice that shipping IS on its way but still the way the customer service team ghosted me was kinda nerve wrecking

I love the educational aspect of your company and engaging members of the public to embrace sexual health and make it become less of a stigma. Always had such a positive experience learning new things and experimenting with products which have helped me tremendously.

Love the products, and I love the whole concept of this company.