Istobal Bewertungen 

My experience with this company started off very positively\. It was a good company to work for and I had no major complaints — until the new management came in\.

From that point, things went downhill rapidly\.

There was little to no proper training, yet employees were expected to install new equipment and somehow take full responsibility for it\. Months down the line, I was then blamed for problems with installations despite not being given the training or support required in the first place\. It felt like management were more interested in finding someone to blame than actually investigating what had gone wrong\.

When I raised issues or asked for help, I was repeatedly ignored\. Problems were not properly investigated and communication from management was extremely poor\.

To make matters worse, I was accused of stealing company equipment\. I offered to show them exactly where the equipment was and was willing to cooperate fully, yet my attempts to resolve the accusation were ignored\. Being accused of theft when I was prepared to show them where the equipment was left was extremely disappointing and, in my opinion, says a lot about how the situation was handled\.

Leaving the company was no better\. I had money withheld from my final payment and struggled to get proper answers about it\.

I also had my own personal tools, equipment and belongings left with the company\. I was told these would be sent back to me\. Despite sending multiple emails chasing this, I have been completely ignored and still do not have my belongings back\.

The biggest disappointment is that this was once a company I genuinely enjoyed working for\. The change in management completely changed my experience\. What started as a good job turned into an environment where I felt unsupported, ignored and ultimately treated extremely poorly when I left\.

Based on my experience, I would think very carefully before working here\. If you’re considering joining, ask very direct questions about training, management, responsibility for equipment, final pay and what happens to your personal belongings when you leave\.

My experience was a very long way from the company I originally joined\.

Scammers, in the past it was 3 minutes for £2, but now it’s only 2 minutes for £2? And the power foam has been watered down too. You have to rush and run around very quickly to use the jet wash/foam/water etc, you can trip over the jet wash pipes if not careful, this Istobal jet wash is located at Ilford( Esso Petrol station Ilford lane, I won’t be using Istobal again🤬.
How can you complete a car wash in 2 minutes?

Shame on you Istoban for doing this to customers!

tusind tak for super god og meget professionel
kundeservice til Mille i Vaske Vagten

Spændt på svaret efter min skade i dag. God tlf betjening. En vaskehal som har ridset min forrude og bagrude.
Nu venter jeg på svar

Jeg har været i kontakt med Jakob fra Istobal Danmark, han er hjulpet mig med min vaskehal, jeg har modtaget en sjælden første klasse service!

Mvh Allan - Spentrup bilvask

So my experience is based on Istobal machines at a MFG run Shell garage just off the A3 near Wandsworth.
They have 4 booths and though at least 1 might be out of order, I have never been there and not been able to use one.
The pricing is very straightforward, you pay for minutes. In that time you can choose to use their jet, foam cannon, shampoo, hot water brush, wax etc.

There are many weekend warriors cleaning cars in the forecourt (so you know this jet wash is better than most), though some maybe inconsiderate and not move their car out of the jet wash bay, taking over 30 mins in the booth.

It charged me for 3 tickets when I was trying to buy 1, no customer service number, and then those tickets were meant to be good until 18th, and on the 18th it said it expired
I am never going there again, they stole 20£ from me, and no one to talk to

Hold Jer fra væk fra deres vaskehaller!
Min bil blev meget ridset hele vejen rundt og på bagruden efter deres vask. Fratager sig alt ansvar.

Kører min 2 måneder gammel bil i deres vaskehal i Seden. Den kommer ud med 1 meget stor og 1 lille skramme efter vasken
Taksatoren mene at vasken er kørt som vanligt og det derfor hører ind under eget ansvar
Selv om video viser ingen skrammer inden jeg kører ind
🤬🤬🤬
Mit råd, vask et andet sted eller i hånden

After wash wheels still dirty. Rear estate car windows corners didn't even touch it.

Hvis jeg kunne have undgået at give stjerner så havde jeg gjort det! Hold kæft en udsel omgang gang på gang! Maskinerne går i stå uafbrudt hver eneste gang! er man heldig den når vasken til enden er den stadig møg beskidt!
Godt råd få jeres skrammel til at virke 🤢

Teknikeren kørte ikke over for rødt.

Deres teknikere er de bedste billister i Danmark, også bedre end mig selv, hvis jeg selv skulle sige det.

super god service af istobal's vagt, som kunne hjælpe mig med at få gang i bilvasken, selvom at det er shell som har problemer med deres App.

Føj hvor er i ulækker seriøst ! Ad 🤢🤢🤢

I løbe fra ansvar der er hvad i gøre og intet andet !

Der er så mange der har fået ridser deres bil ved jer kan i ikke godt se der er et problem?

I sig jo lidt uden af sige der i lyver og der er vores skyld der er kommet ridser. Hvem helved laver ridser i sin egen bil ??

every time i try to use this app, I have to update personal profile, and when I do this I end up in a loop where every time i think i have done all necessary steps, it still asks me to update personal profile. what is going on? why do they need all this personal info anyway? I’m only getting the effing car washed.
uninstalled it. blinking hopeless.

Istobal leverer helt klart de bedste maskiner til vaskehaller og de har en ekstrem god service. Jeg kan varmt anbefale at anvende vaskehaller, hvor der er en vaskemaskine fra Istobal.

Hold jer langt væk fra ISTOBAL vaskehaller har lige fået min 11 mdr gamle bil ridset på bagklap og bagrude.
Taksatoren sagde det mig der havde brugt en børste HVILKET JEG IKKE HAR han fuldstændig ligeglad og sagde sagen var lukket der.
ISTOBAL stå nu ved jeres ansvar for i vil jo godt have vi bruger penge på jeres vaskehaller jeg er meget skuffet og vil absolut ikke anbefale jeres firma

Jeg kan på ingen måde anbefale af benytte sig af de vaskehaller, som Istobal står for.

Har netop vasket min bil på Shell express i Kalundborg, og blev rimeligt trist da vasken var færdig.
Bilen er mere beskidt nu end før, og hele bilen er fyldt med ridser. Ridser der er kommet, fra alle de sten og små korn fra sand og grus, der ligger og flyder i hele vaskehallen.
Desværre ikke noget jeg så da jeg kørte ind, og blev i bilen under vask.

Deres ubehøvlede medarbejder på vagttelefonen er ligeglad med alt, da det i deres øjne er mig der lyver.
Ydermere virker deres medarbejder truende, og ikke mindst aggressiv.

Det her må jo så bare betyde, at Istobal vil få et erstatningskrav på en omlakering af min bil.

Hold jer langt væk, såfremt I ikke vil have ødelagt jeres bil.

Det skal siges, at jeg naturligvis har billeddokumentation af forholdende i deres vaskehal, og af de skader der er kommet på min bil.

fik min bil ødelagt i vaskehal og de vil ikke tage ansvar eller vise mig overvågnings billeder, plus den mand jeg talte med var grov.