The team at Islington were happy to lend us large samples to view in situ ; they were responsive to emails , and did a thorough site visit including a damp test. The installation team arrived on ti... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From start to finish, we had a great job done by this local firm. No fuss in Martyn coming out to us to measure up and advise, and then no fuss when we encountered a difficulty in coming out a second... Mehr ansehen
Islington Flooring Company smashed it. They installed an hardwood floor in my home and were extremely careful with great attention to detail, more than I was expecting. Skirtings removed and replace... Mehr ansehen
I have no hesitation recommending The Flooring Group. Danny & his 4 man team did a wonderful job for us yesterday, Arriving punctually, all very polite, consulting us through out and did such a skil... Mehr ansehen
Unternehmensdetails
- Fachhandel für Bodenbeläge
- auch in
- Bodenleger
- Lieferant für Holz- und Laminatböden
- Parkettleger
- Teppichgeschäft
Vom Unternehmen geschrieben
Islington Flooring is a carpet and flooring showroom offering a wide range of quality products at competitive pricing, as part of The Flooring Group family. Visit us to experience the real feel and see samples of products by leading manufacturers as Amtico, Crucial Trading, Furlong Flooring and more. The Flooring Group was founded in 1973 as a family business and grew through the years to become a leading flooring retailer with several showrooms throughout London and a Commercial Division servicing London and the South of England. Our aim is to provide a high-quality product with a top-level service – a guarantee that our customers always receive a superior installation on time and within their budget. With more than 40 years of practice, we are well-known for our distinctive features of diligence, accuracy and high-class service. The constant quality control we perform ensures that our clients get the utmost quality and make us a preferred flooring contractor by many. In all these years we’ve created thousands of satisfied customers and managed to build an excellent reputation as a reliable provider of flooring services.
Kontaktinformationen
Unit 2, Waterloo Gardens, N1 1TY, London, Vereinigtes Königreich
- 0207 609 1234
- islington@theflooring.group
- islingtonflooring.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Highly recommended
Highly recommended - fantastic customer service, highly knowledgeable on all things flooring and unbeatable in quality and expertise. Thanks TFG.
Very happy & highly recommend
Great service, brilliant execution.
Worst company I’ve had experience with.
Avoid. They promise quality workmanship but clearly outsource their jobs to any old bunch of fitters. Terrible work. Already started falling apart.
Edit : Noticed they tried to claim review is fake. I uploaded invoice to prove my custom to trust pilot. If it was fake my review would have been removed. Not only is their work substandard, it appears they are also bare faced liars

Antwort von Islington Flooring Company
The Best Flooring Company !
I have used the Flooring Group multiple times for my offices and houses and they have never disappointed me. Their work is top notch with the best quality products and outstanding customer service. Would highly recommend them to anyone.
Brilliant
Excellent workmanship and absolutely professional staff.
Fantastic service and flooring provided…
Fantastic service and flooring provided by the Islington Flooring Company!
I went the full hog and had new carpets fitted throughout, plus new floorboards in my living room. The team are friendly, professional, efficient - and they really care about the end result (thanks, Stephen, for recommending a more neutral carpet, haha!). The fitters they work with are also super friendly, punctual and professional. I'm so pleased and happy with everything. Absolutely adore my floorboards in particular... they're dark oak, and looking amazing. I'm in danger of turning into a hermit :)
Avoid like the plague - settled court claim
We hired The Flooring Group’s Islington branch to source and install engineered walnut flooring back in July 2017 in two bedrooms for a total cost of £6.5k. The experience can only be described as abysmal!
Here are just some of the issues: installed wrong underlay and placed on-top of the carpet underlay to save time; cut the skirting boards at the incorrect height damaging them to the point they needed replaced; dented the walls; scratched the bed; installed scraped and dented boards; took months to address poor workmanship; ignored and then obfuscated when asked for basic information when a claim was issued; installed two different colours of floorboards from different product runs, factories, and countries leaving obvious different woods in the master bedroom and the smaller bedroom being a different colour than the master; installed different thresholds in the two rooms with some being damaged at point of installation and took over a year to settle the claim.
After sheer exhaustion of dealing with the ‘jokers’ that are the management of this firm I accepted a settlement from them after issuing legal proceedings in the County Court. While I gave up the fight of trying to get the different woods installed ripped up and replaced, I did get c. £900 back after about a year of arguing. The default excuse for poor product and workmanship from this firm is “within industry tolerances”, see the photos of their work, the different wood and thresholds are not within the tolerances expected of a firm that purports to be experts and who say they check wood before installation to make sure it matches to avoid many of the issues we faced.
Avoid these people at all costs!
I note that the company disputes the review. I am happy to share photos and the Country Court claim paperwork and settlement details if required.
It is too bad you can't upload photos and emails in reviews here like you can on Google. They speak more than 1,000 words, which I guess is why Islington Flooring settled before the claim was heard in Court.

Antwort von Islington Flooring Company
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