Islington Flooring Company Bewertungen 

151
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The team at Islington were happy to lend us large samples to view in situ ; they were responsive to emails , and did a thorough site visit including a damp test. The installation team arrived on ti... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From start to finish, we had a great job done by this local firm. No fuss in Martyn coming out to us to measure up and advise, and then no fuss when we encountered a difficulty in coming out a second... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Islington Flooring Company smashed it. They installed an hardwood floor in my home and were extremely careful with great attention to detail, more than I was expecting. Skirtings removed and replace... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have no hesitation recommending The Flooring Group. Danny & his 4 man team did a wonderful job for us yesterday, Arriving punctually, all very polite, consulting us through out and did such a skil... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Bodenbeläge
  2. auch in
  3. Bodenleger
  4. Lieferant für Holz- und Laminatböden
  5. Parkettleger
  6. Teppichgeschäft

Vom Unternehmen geschrieben

Islington Flooring is a carpet and flooring showroom offering a wide range of quality products at competitive pricing, as part of The Flooring Group family. Visit us to experience the real feel and see samples of products by leading manufacturers as Amtico, Crucial Trading, Furlong Flooring and more. The Flooring Group was founded in 1973 as a family business and grew through the years to become a leading flooring retailer with several showrooms throughout London and a Commercial Division servicing London and the South of England. Our aim is to provide a high-quality product with a top-level service – a guarantee that our customers always receive a superior installation on time and within their budget. With more than 40 years of practice, we are well-known for our distinctive features of diligence, accuracy and high-class service. The constant quality control we perform ensures that our clients get the utmost quality and make us a preferred flooring contractor by many. In all these years we’ve created thousands of satisfied customers and managed to build an excellent reputation as a reliable provider of flooring services.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

151 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(151)

24 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Highly recommended

Highly recommended - fantastic customer service, highly knowledgeable on all things flooring and unbeatable in quality and expertise. Thanks TFG.

3. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst company I’ve had experience with.

Avoid. They promise quality workmanship but clearly outsource their jobs to any old bunch of fitters. Terrible work. Already started falling apart.

Edit : Noticed they tried to claim review is fake. I uploaded invoice to prove my custom to trust pilot. If it was fake my review would have been removed. Not only is their work substandard, it appears they are also bare faced liars

1. November 2019
Islington Flooring Company-Logo

Antwort von Islington Flooring Company

Good morning Oguz

Thanks for your reply.

There is certainly no attempt to misrepresent here, however we simply cannot locate your name on our system.

If you could kindly e-mail your invoice to islington@theflooring.group, then we shall do everything we can to assist and will be happy to replace the floor if required.

We look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

The Best Flooring Company !

I have used the Flooring Group multiple times for my offices and houses and they have never disappointed me. Their work is top notch with the best quality products and outstanding customer service. Would highly recommend them to anyone.

31. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service and flooring provided…

Fantastic service and flooring provided by the Islington Flooring Company!
I went the full hog and had new carpets fitted throughout, plus new floorboards in my living room. The team are friendly, professional, efficient - and they really care about the end result (thanks, Stephen, for recommending a more neutral carpet, haha!). The fitters they work with are also super friendly, punctual and professional. I'm so pleased and happy with everything. Absolutely adore my floorboards in particular... they're dark oak, and looking amazing. I'm in danger of turning into a hermit :)

31. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid like the plague - settled court claim

We hired The Flooring Group’s Islington branch to source and install engineered walnut flooring back in July 2017 in two bedrooms for a total cost of £6.5k. The experience can only be described as abysmal!

Here are just some of the issues: installed wrong underlay and placed on-top of the carpet underlay to save time; cut the skirting boards at the incorrect height damaging them to the point they needed replaced; dented the walls; scratched the bed; installed scraped and dented boards; took months to address poor workmanship; ignored and then obfuscated when asked for basic information when a claim was issued; installed two different colours of floorboards from different product runs, factories, and countries leaving obvious different woods in the master bedroom and the smaller bedroom being a different colour than the master; installed different thresholds in the two rooms with some being damaged at point of installation and took over a year to settle the claim.

After sheer exhaustion of dealing with the ‘jokers’ that are the management of this firm I accepted a settlement from them after issuing legal proceedings in the County Court. While I gave up the fight of trying to get the different woods installed ripped up and replaced, I did get c. £900 back after about a year of arguing. The default excuse for poor product and workmanship from this firm is “within industry tolerances”, see the photos of their work, the different wood and thresholds are not within the tolerances expected of a firm that purports to be experts and who say they check wood before installation to make sure it matches to avoid many of the issues we faced.

Avoid these people at all costs!

I note that the company disputes the review. I am happy to share photos and the Country Court claim paperwork and settlement details if required.

It is too bad you can't upload photos and emails in reviews here like you can on Google. They speak more than 1,000 words, which I guess is why Islington Flooring settled before the claim was heard in Court.

20. August 2019
Bewertung ohne vorherige Einladung
Islington Flooring Company-Logo

Antwort von Islington Flooring Company

The points above are entirely disputed – though the customer cannot deny that an excellent flooring finish was provided by Islington Flooring.

Furthermore, those “two different colours of floorboards” were confirmed by the supplier to be within toleration. In spite of this, we then, on the part of our goodwill and that of the supplier, provided a further batch of wood flooring to replace the part with which the customer was unhappy.

It is disappointing, after providing an excellent flooring finish and even replacing an area within toleration free of charge – to see the customer still complains.

An excellent flooring finish has been provided and all other unaddressed elements of the complaint are false.

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