Free Fusion LTD Bewertungen 

491
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had an incredible experience getting both my screen and battery replaced by this team. I brought my phone in with a shattered display and a dying battery, and they managed to handle the whole fix... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great prices compared to other bigger brands ,easy website to understand and good communication .Phone was returned well wrapped and back glass replacement as good as new . Highly recommend this c... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Took my I-phone in for battery replacement and it was completed within the hour. Very impressive so returned with my defective iPad mini which had sat in a drawer for sometime. Device had a faulty hom... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ipad screen repair IPhone 8 plus camera lens repaired IPhone 8 plus battery holder added Great communication via email. Very pleased with the work completed. Will definitely use Free Fushio... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mobiltelefongeschäft
  2. Computergeschäft

Vom Unternehmen geschrieben

At Free Fusion Ltd, we offer both online and local mobile repair services for a range of electronic brands. Our area of expertise is Apple products, including iPhones, iPods, and iPads, but we also provide repair services for Samsung, Oppo and other brands. For customers across the UK, we have a convenient send-in service for online orders. Our team is always available to assist you through email or phone, and we offer recorded delivery for added peace of mind. For our local customers, we have a physical shop where we provide fast, friendly, and dependable repair services. Our shop is open from 9 am to 5 pm on weekdays and from 10 am to 2 pm on Saturdays. Most repairs can be completed within an hour.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

491 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4.6

Alle Bewertungen

(491)

36 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great value

I have used this company for a number of years for iPhone and iPad screen replacements (why don't children use cases?).
Their service has been prompt, excellent value and staff have always been professional, pleasant and friendly - even suggesting recipes.

21. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Dear Marco, thank you for your wonderful review! It's always great to have conversations that go beyond just repairs:-)

Bewertet mit 5 von 5 Sternen

Trusted

They are super fast! Got the phone back just two days later.

13. Juni 2023
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Antwort von Free Fusion LTD

Dear Burhan,

Thank you for your wonderful review. We are delighted to have been able to assist with the replacement of your mother's iPhone 7 Plus battery. We hope that she had a fantastic time with her family and returned home with her phone fully repaired.

Bewertet mit 5 von 5 Sternen

Water damaged… no problem!

Free Fusion fixed my daughters iPhone 11 with serious water damage, we had completely written off the phone but saw the reviews for Free Fusion and thought we would give them a try! Just £9.99 for a detailed assessment and after a call from them to let us know the issues it was less than £100 to bring it back to life! Awesome… very good communication from the team and quick repair and delivery. Thank you so much

9. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Hello Iain! Thank you very much for your wonderful review. We are delighted to have been able to assist you and we are pleased to hear that Annabelle is now happy once again.

Bewertet mit 5 von 5 Sternen

Great service

Great service. Fast and efficient. Battery now restored!!

30. Mai 2023
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Antwort von Free Fusion LTD

Hi Debbie! Thank you very much for your lovely review and choosing Free Fusion for your iPhone 7 battery replacement. We hope you enjoy your phone again:-)! Thank you!

Bewertet mit 5 von 5 Sternen

Absolutely fantastic experience. Fully online service.

Absolutely fantastic experience! They went above and beyond to diagnose the phone correctly, up front about the options, repaired quickly, and finally delivered back priority as was going to be away for a while.
Another phone shop I tried said the phone was economically unrepairable, after originally getting the iPhone model incorrect!!
So to find such a great service that is fully online. Amazing!

1. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

We greatly appreciate your positive review! We are glad that your phone has returned to its normal state and that you have access to all your pictures and messages. Thank you for choosing Free Fusion as your service provider.

Bewertet mit 5 von 5 Sternen

Amazing Service

I have visited a few times, great communication with fast and good quality service. Strongly recommend.

1. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Thank you, Piotr, for your kind review. We look forward to seeing you again in our store.

Bewertet mit 5 von 5 Sternen

Great fast service

Sent faulty iPod off Thursday afternoon and received it back fixed again on Saturday morning. Excellent,very fast service

12. Mai 2023
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Antwort von Free Fusion LTD

Hello Bryan, thank you for your positive review and selecting Free Fusion for your Classic 6th gen Headphone Jack repair. We are pleased to have been able to offer prompt assistance.

Bewertet mit 5 von 5 Sternen

Great service! Highly recommend

Friendly, quick service and very reasonably priced! I would highly recommend! :)

9. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

I appreciate your kind review. Thank you so much!

Bewertet mit 5 von 5 Sternen

Would recommend to anyone

Great communication skills, kept me well up to date and went above and beyond to diagnose issues and help me get them sorted before returning the device to me in a great state. Competitive prices! Couldn’t recommend more.

26. April 2023
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Antwort von Free Fusion LTD

Dear Geordan,
We appreciate your wonderful review and for selecting Free Fusion for your iPhone 13 Pro charging port and battery replacement needs. We are delighted that we were able to assist you with resolving the issue. Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

The way a company should work.

I have used this company a number of times. The quality of there work is beyond excellent. Communication between the company and me (the customer) is outstanding and the price is right. Well done

18. April 2023
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Antwort von Free Fusion LTD

Dear Ian,

Thank you for choosing Free Fusion for your device repairs. We truly appreciate your loyalty and trust in us over the years. We are excited to welcome you back to our store and provide you with exceptional service once again. Your positive review means a lot to us.

Bewertet mit 2 von 5 Sternen

Good service but scratched phone

Very fast turnaround and charging port replacement seems to be working great again, but very disappointed to find my phone was scratched somehow in several places. Can only assume this was whilst being worked on as it was in mint condition when I posted it and was very well packaged there and back.

17. April 2023
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Antwort von Free Fusion LTD

Hello Martin,

Thank you for taking the time to leave a review. We're sorry to hear that you believe your phone has been scratched in multiple areas. It's important to note that all repairs are conducted on silicone mats and our repair tools are safe and will not cause any damage to your equipment. Nonetheless, if you have any pictures taken before and after the repair, we'd be more than happy to investigate further.

Thank you for your cooperation, Martin, we appreciate it.

Bewertet mit 5 von 5 Sternen

iPhone 11 Pro Max after flooding with…

iPhone 11 Pro Max after flooding with water. Unfortunately, we couldn't save him, but Mrs. Angela and Mr. Szymon were very nice and helpful. they explained everything and why nothing can be done about it anymore. I highly recommend! :)

10. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Hello Renata! We apologize for the condition of your device. The extent of the damage determines if a device can be salvaged. Nonetheless, we are pleased to hear that you are satisfied with our repair services. We wish you better luck with your next device. Thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Great service and communication

Great service and communication. My iphone needed a new screen, battery and charging port. I posted the phone off Monday lunch and it was returned by Royal Mail fully repaired at 2pm Wednesday!

20. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Dear Ben,

We would like to express our gratitude for entrusting us with the repair of your iPhone 8 screen replacement. We are delighted to hear that you are satisfied with our service, communication, and prompt turnaround time. Your positive review is greatly appreciated!

Bewertet mit 1 von 5 Sternen

The customer is wrong

I have used freefusion before and have been satisfied. I sent an iphone 8 for a new battery since something was expanding inside forcing the screen from the housing. They replaced the battery and spent an extra £10 (without my authorisation to sort out something inside). A month later the phone started to expand again. I returned and this time they found blutack inside which was apparently causing the problem. They did not accept that this had been missed the first time and implied that I had put it in after it had been returned to me. They would replace the battery again and this time need another £30 to fix it. When I declined they charged £16 for the diagnosis and returned the phone unfixed. I have lost trust in the service they provide.

14. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Hello Andy, thank you for your review. We repaired your devices at least three times and you were happy with this. When we replaced the battery in your phone last time, there was no bluetack inside. There was not possible to miss that. If we would see that during the first repair, we would inform you immediately. When you sent your phone back to us again for warranty assessment, we found that our battery expanded inside, because someone put bluetack on the battery connector. Bluetack pass power easily and affected the battery as well. The battery was too damaged and leaving it in the device would put your health on risk. Removing of the bluetack is time consuming work, that's why we offered this in payable option. The battery was damaged by direct contact with bluetack and the warranty doesn't cover that. Therefore, we couldn't help in other way. The amount you have paid was the basic of of the diagnosis and return postage.

Bewertet mit 5 von 5 Sternen
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Antwort von Free Fusion LTD

Dear Sam,

Thank you for choosing Free Fusion to treat your water-damaged iPhone 8. We are thrilled that we were able to successfully bring it back to life. Your positive review is greatly appreciated.

Bewertet mit 5 von 5 Sternen

Very helpful team over chat and email…

Very helpful team over chat and email answering questions I had and kept informed throughout the whole process. Have used them for multiple phones and iPads

28. Februar 2023
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Antwort von Free Fusion LTD

Dear Dan,
I sincerely appreciate your positive feedback regarding the recent iPad 6 screen replacement. Your satisfaction is our top priority, and I am delighted to hear that you are pleased with our service. Thank you for your kind words and for choosing us as your repair provider.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, quick turnaround and good repair. Would recommend.

28. Februar 2023
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Antwort von Free Fusion LTD

Hello Chris! Thank you for your review regarding the replacement of the iPhone SE 2020 screen. We are delighted to hear that you are satisfied. Thank you for your kind words!

Bewertet mit 5 von 5 Sternen

Better than Apple

Top company. Replaced the screen on my iPad Pro that Apple refused to touch.

Highly recommended.

27. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Hello Alastair! Thank you for your kind words. We are glad that we were able to assist you with the screen replacement of your iPad Pro 12.9 third generation. Your feedback is greatly appreciated!

Bewertet mit 5 von 5 Sternen

My Ipad screen was seriously damaged…

My Ipad screen was seriously damaged (not helped by my local 'phone shop) but these guys did an excellent job and even replaced some missing screws as part of the service. The communication was excellent - Angela is both friendly and prompt. Highly recommended!

9. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Hello Steve! Thank you for providing us with such valuable feedback! We are pleased to hear that we were able to assist you with the replacement of your iPad Mini 5 screen without altering the metal rear housing. We are delighted that everything went smoothly and that we were able to save you money in the process!

Bewertet mit 5 von 5 Sternen

What an amazing Service

What an amazing Service! I don’t know where to start. From the beginning to the end I was impressed by the professional manner in which this company conducts business. They are very friendly too. And then there’s the price. Such good value. When my phone screen smashed I didn’t know what to do so called Angela who put me at ease. When I arrived Simon took my phone and the whole process took an hour. Did I say I travelled from London? Well I did. And I’d do it again in a heartbeat for this kind of service.
Thankyou Free Fusion!

3. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Free Fusion LTD

Thank you very much for your lovely review, Penelope! We are glad we could help!

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