INTRO Bewertungen 

43
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fab experience at Intro, outstanding range of quality brands not found easily elsewhere. The staff are first class, with the best shopping experience ever, highly recommend and will be back.

Bewertet mit 5 von 5 Sternen

I went in to collect a cap I bought online and ended up buying a Thom Krom tshirt and Thom Krom shorts. Nothing was too much trouble and I was also introduced to Past Tense, a label I haven;t heard of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I have passed Intro lots of time and also browsed their web page but never visited before. I was looking for a pair of trainers but have some very specifc requirements. They were very helpful and I c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have only good things to say about this company. My original order did not arrive or was stolen from where it had been left.INTRO contacted me and resolved the matter immediately and sent a replacem... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Herrenmodengeschäft
  2. Bekleidungsgeschäft
  3. Geschäft für Modeaccessoires
  4. Modedesigner

Über INTRO

Vom Unternehmen geschrieben

We are an independent, multi-brand menswear boutique based on Deansgate in the heart of Manchester city centre. Established in 1990, we are the city's longest-standing store of its genre.

At INTRO we strive to bring our customers high-end, contemporary menswear brands standing at the very forefront of fashion. Our unique collections are personally sourced and hand-picked from all over the globe to maintain our reputation for exceptional quality, unique design and exclusive brands.

With over 30 years in business and proven expertise in our industry, we pride ourselves on being able to deliver exceptional customer service and a personalised in-store experience.

After launching our website in 2008, we have been able to open up our customer base to now include the whole of the UK, Europe and the rest of the world. VISIT OUR WEBSITE SHOP NEW IN CONTACT US


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

43 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(43)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fab experience at Intro

Fab experience at Intro, outstanding range of quality brands not found easily elsewhere.
The staff are first class, with the best shopping experience ever, highly recommend and will be back.

24. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Style Over Substance, felt pressured and misled

I really wanted to like Intro Clothing. The aesthetic is great, and the store is beautifully laid out. However, my experience as a customer was deeply disappointing and left me feeling frustrated.

The sales associate, Oliver, was initially very friendly, but the assistance quickly turned into intense pressure. Instead of listening to what I was looking for, I was repeatedly steered towards more expensive items that didn't suit my stated style or needs. It felt less like a styling session and more like a hard sell targeting my insecurities.

When I voiced a mild concern about the price of an outfit they were pushing, the associate dismissed it and insisted it was a "must-have" and a "classic investment piece." I felt my budget and my own opinion were not respected.

Ultimately, I left without making a purchase, feeling embarrassed and manipulated. A good clothing store should make you feel confident and heard. Intro Clothing did the opposite. I won't be returning and would caution others to go in with a substantial idea of what they want, and not to be swayed by aggressive sales tactics.

10. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I would check the prices in here first before purchasing

I have passed Intro lots of time and also browsed their web page but never visited before. I was looking for a pair of trainers but have some very specifc requirements. They were very helpful and I came away with just what I was looking for. Having worn them just the once for an hour they are perfect for a what I need, Very friendly people and nothing is too much trouble but you pay for it!
I normal spend hours searching on line but this time I didn't and it has cost me money, they was a significant up lift on the RRP on the trainers. I paid £170 but they are quoted by the manufacture £135 as do other retailers. I would have walked out had I know and literally purchased them in another store 100 yards away. I o wonder what other items they over charge on.

9. September 2025
Bewertung ohne vorherige Einladung
INTRO-Logo

Antwort von INTRO

Hi Howard,

Thank you so much for sharing your feedback. I’m really glad to hear our team were able to help you find the right trainers and that they fit your needs perfectly. I’m sorry to hear about your concerns regarding the price — I completely understand how frustrating that must feel.

I’d just like to reassure you that we always set our prices in line with the brands’ recommended retail prices and we don’t overcharge.

If you could let me know the exact style you purchased, I’d be more than happy to look into this for you so we can clear up any confusion.

We really value your custom and appreciate you raising this with us.

Best regards,
Filipa.

Bewertet mit 5 von 5 Sternen

Proper brand

Proper brand, quality clothing and different styles, not just oversized tees and streetwear. Love intro!

21. August 2025
Bewertung ohne vorherige Einladung
INTRO-Logo

Antwort von INTRO

Hi George, thank you for the great feedback! We’re so glad you appreciate the quality, variety, and styles we offer, it means a lot! Delighted to hear you love Intro!

Bewertet mit 5 von 5 Sternen

I had a truly great experienI had a truly great experience—the service was prompt, courteous, and professional throughout. Every step of the process was smooth and clearly communicated, and I felt wel

I had a truly great experience—the service was prompt, courteous, and professional throughout. Every step of the process was smooth and clearly communicated, and I felt well supported from start to finish. It’s refreshing to deal with a team that values customer satisfaction and follows through with care. I Highly recommend

14. Juli 2025
Bewertung ohne vorherige Einladung
INTRO-Logo

Antwort von INTRO

Hi Arap! Thank you so much for your wonderful feedback! We’re delighted to hear that you felt supported and well taken care of throughout the process. Providing a smooth, professional, and friendly experience is exactly what we aim for! We truly appreciate your recommendation and look forward to welcoming you again in the future.

Bewertet mit 5 von 5 Sternen

Hands down the best clothing shop I've…

Hands down the best clothing shop I've been to for my style.
Very helpful and friendly staff and limited runs of fashion you won't get anywhere else in the city.

10. Mai 2025
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Antwort von INTRO

Wow — thank you so much for the amazing feedback! We're truly grateful for your support and thrilled to hear our style and service hit the mark for you. It means a lot to our team, and we can’t wait to welcome you back soon!

Bewertet mit 5 von 5 Sternen

Great Service

Prompt delivery. Love the garment.

28. April 2025
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Antwort von INTRO

Thank you so much for the kind words! We’re thrilled to hear you loved the garment and were happy with the prompt delivery. Hope to see you again soon!

Bewertet mit 5 von 5 Sternen

service

Thaks you :)

22. April 2025
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Antwort von INTRO

Thank you so much! We're really glad you were happy with the service — hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Great experience. Effective chat feature and intuitive website.

The chat function and personnel on the other end on the site are very helpful. The shipping policy wasn't the most clear at first. Next time I will attempt to specify before completing the order. Great, smooth experience otherwise.

7. April 2025
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Antwort von INTRO

Thank you for your positive feedback. We are pleased to hear that you had a great experience and found our website and chat support both effective and intuitive. We also appreciate your comments regarding the clarity of our shipping policy. Your observations are valuable and will assist us in improving communication for future orders. We look forward to the opportunity to serve you again.

Bewertet mit 5 von 5 Sternen

Great!

Very nice experience. Very communicative.

21. Januar 2025
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Antwort von INTRO

Hi Bojan, thanks very much for your feedback!

Bewertet mit 5 von 5 Sternen

used Intro a lot

used Intro a lot - never had any problems!

30. Dezember 2024
INTRO-Logo

Antwort von INTRO

Hi Mason, thanks for your positive feedback! We are always happy to assist you in the best way possible!

Bewertet mit 5 von 5 Sternen

Amazing independent small business very…

Amazing independent small business very current and on trend with style options. Placed my order on a Sunday evening and received on the Tuesday so if you are looking free next day delivery, Intro will deliver- very impressed first time customer and will definitely go back and shop here.

13. Januar 2025
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Antwort von INTRO

Hi! Thank you so much for your positive feedback, it means a lot to us as an independent business!

Bewertet mit 5 von 5 Sternen

Great service

Great service, super quick delivery!
Loads of choice and super cool designs you don’t see elsewhere!

8. Januar 2025
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Antwort von INTRO

Hi Simon, thank you for sharing your positive feedback!

Bewertet mit 5 von 5 Sternen

I have been shopping with intro…

I have been shopping with intro clothing for over a decade or so and they have always been spot on from ordering to delivery. Good little shop for exclusives.

2. Januar 2025
INTRO-Logo

Antwort von INTRO

Hi Buba, thanks for your positive feedback and for supporting our independent business!

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