Interacting with Insure your paws / Davis Group was painful. For questions and such like you are constantly directed to the website which has conflicting information on it. You cant make a claim ove... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My previous pet insurer raised my pet premium by 16% when I've not made any claims. So I used a compare site and found Insure Your Paws that offered higher cover for less than my last year's monthly... Mehr ansehen
Unternehmen hat geantwortet
Great price with the benefits on offer, website was easy to navigate and set up everything. As any insurance we hope to never use it but if we do i hope the process is as straightforward as buying i... Mehr ansehen
Unternehmen hat geantwortet
I have had to claim on my Insure your Paws pet plan and each time there has been no problem and the money is refunded into my account speedily.
Unternehmensdetails
Über Insure Your Paws
Vom Unternehmen geschrieben
Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Kontaktinformationen
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, Vereinigtes Königreich
- 0344 273 2777
- info@insureyourpaws.co.uk
- insureyourpaws.co.uk
4.4
Hervorragend
2197 Bewertungen
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Awful claim processing and empthy
Awful claim processing. Informed them that my cat had passed away after being hit by a car and was buried in my garden, which they acknowledged and started a claim. They then still took the direct debit for the next payment despite it being a full 12 days later. On the 4th November, I received an email saying that, as I had no evidence of the date of dealth they were cancelling it from the 4th November and not refunding the payment on the 3rd November, They have ignored the actual points i have made in my emails. It also appears they have sold me a policy where the excess is greater than the insurance claim for the death of the actual cat. Will never use again.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Insure Your Paws
Hi James,
We are deeply sorry to hear about your cat and your experience. This isn't the level of service we aim to provide for our customers. We're looking into this and will be reaching out to you to discuss next steps.
Kind Regards,
Zainab.
Easy to use.
29. Oktober 2025
Antwort von Insure Your Paws
Hi Louise,
Thank you for your kind review.
Have a lovely day.
Kind regards,
Shahzaib
Good price and very easy to set up.
24. Oktober 2025
Antwort von Insure Your Paws
Dear Deborah,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Easy and efficient
It was really easy to navigate the website to get a quote. I did have one query so rang Customer Services, who answered promptly and were able to answer all my questions
27. Oktober 2025
Antwort von Insure Your Paws
Hi Val,
Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!
Kind regards,
Dean.
excellent service
11. Mai 2025
Antwort von Insure Your Paws
We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind regards,
Dean.
Easy to navigate website and great…
Easy to navigate website and great cover for a reasonable price
27. Oktober 2025
Antwort von Insure Your Paws
Dear Stuart,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Antwort von Insure Your Paws
Dear John,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Antwort von Insure Your Paws
Dear John,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Very easy to get results good price…
Very easy to get results good price good service
21. Oktober 2025
Antwort von Insure Your Paws
Dear Nick,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
I liked the price
I liked the price , but it did not say 20% of the vets bill if I make a claim I have to pay
20. Oktober 2025
Antwort von Insure Your Paws
Hi Darren,
Thank you for your review. Your experience matters to us, and I’ll be reaching out to you shortly to follow up.
Kind regards,
Temi.
Best price for excellent cover.
20. Oktober 2025
Antwort von Insure Your Paws
Hi Richard,
Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Temi.
Antwort von Insure Your Paws
Hi Emma,
Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
Kind regards,
Dean.
Antwort von Insure Your Paws
Hi David,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Dean.
Very impressed with the level of cover…
Very impressed with the level of cover offered and excellent price , so easy to use their website and set up Direct Debit for the coming year. They offer several different prices for various levels of cover, the very best cover was so much better and a lot cheaper than my current insurance company is offering.
15. Oktober 2025
Antwort von Insure Your Paws
Hi Michael,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.
I have only just taken out the policy…
I have only just taken out the policy for my puppy, I have always had big dogs, but this time my health told me I'd be best with a small pup, and she is tiny, I'm aware that small dogs can apparently have problems with there teeth, I. Not sure why, but that is why I have gone for this insurance because it will cover her teeth, hopefully I'll never need to use it , but it's good to know its there should it be needed.
16. Oktober 2025
Antwort von Insure Your Paws
Hi Mandy,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.
Great price & great customer help
Great price & great customer help
Hopefully I won’t have to use the claims line.
16. Oktober 2025
Antwort von Insure Your Paws
Dear Mr Rollo,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Dreadful customer service
Dreadful customer service. Poor communication. Sadly I have had to make two official complaints.
14. Oktober 2025
Antwort von Insure Your Paws
Hi Hazel,
We’re disappointed to hear about your experience. We will be in touch with you shortly regarding your complaint.
Kind regards,
Dean.
It was very easy process I haven't been…
It was very easy process I haven't been with you long but that already tells me the communication will be there. Also the price is great compared to lots of other providers.
14. Oktober 2025
Antwort von Insure Your Paws
Hi Lisa,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Web site very easy to navigate
Web site very easy to navigate, very pleased with the pet policy
14. Oktober 2025
Antwort von Insure Your Paws
Hi Les,
So kind of you to say! We're truly grateful for your support. We don’t take kind words for granted. Your support helps us grow stronger and serve better every day.
Kind regards,
Dominik
So far so good.
11. Oktober 2025
Antwort von Insure Your Paws
Hi Lorraine,
We are so glad you are having a good experience! We appreciate your feedback and your time.
Kind regards,
Dominik
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