Interacting with Insure your paws / Davis Group was painful. For questions and such like you are constantly directed to the website which has conflicting information on it. You cant make a claim ove... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My previous pet insurer raised my pet premium by 16% when I've not made any claims. So I used a compare site and found Insure Your Paws that offered higher cover for less than my last year's monthly... Mehr ansehen
Unternehmen hat geantwortet
Great price with the benefits on offer, website was easy to navigate and set up everything. As any insurance we hope to never use it but if we do i hope the process is as straightforward as buying i... Mehr ansehen
Unternehmen hat geantwortet
I have had to claim on my Insure your Paws pet plan and each time there has been no problem and the money is refunded into my account speedily.
Unternehmen hat geantwortet
Unternehmensdetails
Über Insure Your Paws
Vom Unternehmen geschrieben
Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Kontaktinformationen
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, Vereinigtes Königreich
- 0344 273 2777
- info@insureyourpaws.co.uk
- insureyourpaws.co.uk
4.4
Hervorragend
2197 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great price for the level of cover provided!
Great price for the level of cover, getting the insurance purchased was very easy with the online application. Just hope that I don’t need to use it too much.
29. August 2025
Antwort von Insure Your Paws
Hi Leslie,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Easy to to set up and covers all I need…
Easy to to set up and covers all I need to ensure my puppy is well cared for
30. August 2025
Antwort von Insure Your Paws
Hi Mrs Welham,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab.
I've been with insure ur paws for…
I've been with insure ur paws for almost 6 years never had no problem...I've got auto renewal on...insurance automatically renews every year...1 less worry for me...and to honest the premiums don't go up much each year...usually a couple of quid...I've also made a couple of claims...no problem with insure ur paws paying out on the claims
27. August 2025
Antwort von Insure Your Paws
Hi Lee,
Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you!
Kind Regards,
Zainab.
Antwort von Insure Your Paws
Hi Shaun,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind regards,
Dean.
UTTER DISGRACE OF A COMPANY DO NOT BUY…
UTTER DISGRACE OF A COMPANY DO NOT BUY INSURACE FROM THESE - WON'T COVER VET BILL OR EUTHANASIA BECAUSE MY DOG HADN'T BEEN FOR A CHECKUP IN THE LAST 12 MONTHS... CON ARTISTS... SCANDALOUS... SO BASICALLY IF YOU HAVENT HAD A GENERAL CHECKUP IN 12 MONTHS - YOU ARENT INSURED.
I have since had a reply from this business as you can see below - once again washing their hands of the problem.... so I have included my reply as a matter of public interest.
Thank you for your email. I am furious about this exclusion - none of my other pet insurances have ever had the exclusion. It is like private medical insurance for people - you don't have to have a 'health checkup every 12 months' to validate your insurance - this is an utter con and the fact it is buried until page 25 of the policy tells me you are hiding it. This should be fore-front of the policy wording, with a checkbox to ensure people can't take out this policy until they have checked and acknowledged this key fact... hence my choice of wording to prevent any other victims of this scandal. I have since cancelled my policy for my other dog with you due to this. It is a disgrace - and I can only take relief from this the fact that I didn't have an extortionate vet bill to claim - with the same disgraceful result.
You should be ashamed of your business practice.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Insure Your Paws
Hi Claire,
I am sorry to hear that your experience fell short of expectations. I will be reaching out to you privately to address your concerns.
Kind regards,
Dean.
Antwort von Insure Your Paws
Hi Debbie,
Thanks so much for your feedback! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.
Good customer service
Easy to set up a new policy online.
I had a query about my direct debit so I phoned up. Call was answered promptly and by a very helpful member of staff.
19. August 2025
Antwort von Insure Your Paws
Hi Miriam,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along to our staff—it’s the kind of feedback that keeps us motivated.
Kind regards,
Temi.
Can’t ask a lot more
I’ve called 4 times and every time they immediately answer, they’ve guided me through the process and the claim was paid within a few weeks. Personally don’t have a single negative thing to say.
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Insure Your Paws
Hi,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind regards,
Temi.
Antwort von Insure Your Paws
Hi Janet,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind Regards,
Victoria
Yet again not heard from this company
Yet again not heard from this company, yet my vet submitted paperwork on 29th July and still no news or update on 12th August!
How can it take so long to acknowledge your customers!
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Insure Your Paws
Hi Jasmine,
Please accept our apologies for your recent experience. I'll email you directly.
Kind Regards,
Victoria
Antwort von Insure Your Paws
Hi Ian,
Wow, thank you! We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.
Kind regards,
Dean.
Didn’t take on board what I had…
Didn’t take on board what I had explained on my emails but the call handler couldn’t see them until she checked another system then she apologised and sorted the problem
5. August 2025
Antwort von Insure Your Paws
Hi Claire-Mary,
Thank you for your feedback comments and taking the time to leave a 5 star review. Customers are at the very heart of our business and we strive to provide the best service possible. If you ever have any further queries please do not hesitate to contact us.
Kind regards,
Dean.
easy site to get a clear picture of the…
easy site to get a clear picture of the coverage offered which was better than the other companies.
4. August 2025
Antwort von Insure Your Paws
Hi Aileen,
Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!
Kind regards,
Dean.
Great value insurance
Very easy application system and a fantastic price
We got a higher cover for our dog for over £150 cheaper than our current provider.
4. August 2025
Antwort von Insure Your Paws
Hi Stephen,
Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!
Kind regards,
Dean.
Cost effective and simple
Easy, simple and straight forward with tons of benefits for your loved ones.
4. August 2025
Antwort von Insure Your Paws
Hi Mick,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dominik.
Many different plans to chose from
Many different plans to chose from. Something for everyone. I chose the plan which doesn't require a percentage of vets bill to be paid. All prices were very competitive
1. August 2025
Antwort von Insure Your Paws
Hi Tommy,
Big thanks for your kind review. It’s customers like you who keep us going! Your support doesn’t just make us smile—it helps shape how we grow and improve. Thanks for being part of the journey.
Kind regards,
Dominik.
Laid out extremely well
Laid out extremely well, very organised and user friendly. Explained everything very well and made sense to me.
31. Juli 2025
Antwort von Insure Your Paws
Hi Chloe,
Big thanks for your kind review. It’s customers like you who keep us going! Your support doesn’t just make us smile—it helps shape how we grow and improve. Thanks for being part of the journey.
Kind regards,
Dean.
Easy to set up new policy
Easy to set up new policy. Was impressed that there was no extra excess (typically 20%) for an eight year old dog and saved over £20 per month on renewal cost. Had pet insurance for 40 years and never had to make a claim. Hope we never have to use it.
20. Juli 2025
Antwort von Insure Your Paws
Hi Mr Barlow,
Thanks so much for your feedback. We're glad you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.
I made a claim in 2024 for a lump on…
I made a claim in 2024 for a lump on the chest of my golden retriever, I paid a small fee with my vets and they dealt directly with insureyourpaws. There was no issue the claim went straight forward. I have been with insureyourpaws for 8 years and claimed once, this years premium has gone up by £40 was expecting a lot more after the claim. Can't understand all the bad reviews but I will continue to use insureyourpaws.
27. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Insure Your Paws
Hi Sandra,
Glad to hear this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for your support over the years too.
Kind regards,
Temi.
Be very wary of this company
Be very wary of this company! It has been months now waiting for our money back! We sent the information only to be asked about it again and again!
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Insure Your Paws
Hi Milena,
We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.
Kind regards,
Dean.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.