“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a glitch in applying for renewal of my insurance policy. My enquiry was meet with a highly courteous & prompt response. Thank you kindly.
Unternehmen hat geantwortet
I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m... Mehr ansehen
Unternehmen hat geantwortet
The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a dig... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktinformationen
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4.7
Hervorragend
2056 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von insurance.com.au
Hi Bradley,
Thank you for the great review! We’re glad the process was quick and easy. That's what we aim for at insurance.com.au.
Antwort von insurance.com.au
Hi Farah, Thank you for sharing your experience. We’re so pleased everything went smoothly and that our team could support you along the way. That’s exactly the kind of experience we aim to provide.
Psychology Professional Insurance Renewal
Timely reminder about annual renewal. Easy online renewal. Prompt receipt & certificate of currency for contract requirements.++++
14. Februar 2026
Antwort von insurance.com.au
Hi Marcia, Thank you for your review. We’re glad the renewal process and supporting documents were handled efficiently. We appreciate your feedback.
My request was dealt with and actioned…
My request was dealt with and actioned promptly. With lots of communication.
20. Februar 2026
Antwort von insurance.com.au
Hi Nk, Thank you for your review. We’re glad Justine was able to assist and keep you updated throughout the process. We appreciate you taking the time to share your feedback.
Very Bad Experience - Communication Very Poor
I've paid my premium but have not received a single email wth my insurance document attached. I requested a password reset email - it didn't get sent yet, somehow you managed to send me an email asking for feedback and star ratings!! Please contact and arrange for communication to improve immediately
17. Februar 2026
Antwort von insurance.com.au
Thank you for taking the time to share your feedback.
We understand how frustrating it is not to receive your policy documents or be able to access your account when expected, and we appreciate you bringing this to our attention. In some cases, automated emails such as the initial policy confirmation can be redirected to a junk or spam folder by the email provider, which may impact when they are first seen.
We’re pleased that after speaking with a member of our team, your documents were reissued and your password was successfully reset, allowing you to log in and access your policy information at any time. Your policy documents are available through your online account whenever you need them, and you can also make updates there as required.
We appreciate your patience while this was being resolved and if you need any further assistance, our support team is always here to help!
The support officers were helpful…
The support officers were helpful especially Jane. She is very helpful and patience with all my questions and very clear with her explanations. The other two ladies, who took my call were also very helpful.
9. Februar 2026
Antwort von insurance.com.au
Hi Bew Chee, Thank you for your lovely feedback.
At insurance.com.au, providing clear and supportive service is very important to us, so we’re delighted to hear Jane and the rest of the team were able to assist you so well.
Antwort von insurance.com.au
Hi Kate,
We’re glad the process was simple and easy to complete. That's what we aim for at insurance.com.au.
We appreciate you taking the time to share your feedback.
We found that that the secretary was…
We found that that the secretary was very helpful and friendly and knowledgeable.
18. Januar 2026
Antwort von insurance.com.au
Hi Yanli, Thank you for your feedback. At insurance.com.au, we pride ourselves on delivering knowledgeable and supportive service, so it’s wonderful to hear this reflected in your experience.
Prompt response and easy instructions…
Prompt response and easy instructions to follow thank you
10. Februar 2026
Antwort von insurance.com.au
Hi Carla-Renee, Thanks so much for the lovely feedback. We’re glad everything was quick and easy to follow.
lots of modalities covered
lots of modalities covered. Efficient service and renewals.
15. Februar 2026
Antwort von insurance.com.au
Hi Lesley, We’re glad you found our services efficient and that we could provide coverage across many modalities. We appreciate you taking the time to share your experience.
Insurance.com meet my needs plus their…
Insurance.com meet my needs plus their renewal process is very easy.
13. Februar 2026
Antwort von insurance.com.au
Hi HB, we’re thrilled to hear that insurance.com.au met your needs and that you found our renewal process easy. Thank you for sharing your feedback!
It was good
It was good, but would be helpful to explicitly conform that the insurance for psychologists meets all elements of the AHPRA requirements (Psychology Board of Australia)
7. Februar 2026
Antwort von insurance.com.au
Thank you for your positive review and for the helpful suggestion. We’re really pleased to hear you had a good experience overall.
Ensuring clients have clear and readily available information to make informed decisions about their cover is a key focus for us. We’ve passed your feedback on to the relevant team as part of our ongoing improvements
Antwort von insurance.com.au
Hi Melanie, Thank you for your review! We’re glad to hear purchasing your insurance online was quick and easy; that’s exactly what we aim for at insurance.com.au.
Very good job yesterday 👏
Thank your very much for good patient 🙏 to Sunday out everything my mistakes
13. Februar 2026
Antwort von insurance.com.au
Hi Conglin, Thank you for your kind words. We’re glad Winalyn could assist and patiently help sort everything out for you.
Prompt & Professional
11. Februar 2026
Antwort von insurance.com.au
Hi Megan, We’re glad you found the services at insurance.com.au prompt and professional. We appreciate you taking the time to share your feedback.
Antwort von insurance.com.au
Hi Thy, we are pleased our team could assist you. Thank you for the 5-star review.
Fast and efficient
Fast, efficient and easy to deal with. I like that you send reminders for renewals and easily make changes if required 😉
10. Februar 2026
Antwort von insurance.com.au
Hi Jenny, Thank you for the lovely review. Making insurance simple, with handy reminders and easy updates, is what we are all about. We are glad it is working well for you.
Antwort von insurance.com.au
Hi Jennifer. Thank you for the review. At insurance.com.au, we aim for a quick and easy process, so we are glad you had that experience.
Antwort von insurance.com.au
Hi Ilse, We are glad we could help and really appreciate you taking the time to share your feedback.
Antwort von insurance.com.au
Hi Julian, Thank you for your review. At insurance.com.au, we strive to deliver excellent service, so it’s great to hear this was your experience.
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