Delivery address error due to…
I made a delivery address error due to my billing credit card being a different address than the delivery address. As soon as I confirmed and reviewed the order I noticed it but thier website has no provision to correct this even though the order had not shipped. I sent customer support at least 3 emails trying to correct the situation, and after about 3 days i called and they offered to redirect the shipment, and give me a stern warning this was a one time provision. Well they did not redirect the shipment and it was delivered to my address up in Northern Ontario. Canada Post placed the package in the door (they sent me a pic) that is going to sit there till spring. Don't think these printer cartridges are going to fare very well through the winter in sub zero weather. Bottom line is customer support waited 3 days to respond to my email, they said they would redirect and did not. So I waisted over 50 bucks due to a lack of attention to there support line. Don't deal with this company.....full stop!








