ING Romania Bewertungen 

The only bank who keeps asking me for proofs of my own moneys while accepting money from Russian oligarchs. Shame on you ING

I will not recommend this bank to anyone let alone one of my friends. Management completely useless, been trying to do a transfer for days now. I am definitely not going to use its services anymore.

Excellent mobile app and fast customer service. I was always happy with ING (and I have been a client for more than 12 years).

Nici in cel mai urat vis al meu nu credeam ca se poate asa ceva: Banca m-a notificat ca doreste sa actualizeze datele mele, desi fusesem in office si facusem actualizarea in luna iunie a anului curent, nimic nelalocul lui(doar lipsa de profesionalism a personalului), se intampla la orice banca mi-am zis doar suntem in Romania. Numai ca intre timp am intrat in carantina si nu am putut sa ma prezint in office. Regulamentar am sunat in call center sa rezolvam problema online. O domnisoara foarte draguta m-a asigurat ca totul este "ok" si ca o sa ma sune cineva din back office si in nici un caz nu o sa se ajunga sa mi se blocheze contul. A venit termenul limita la care puteam sa actualizez datele si ghiciti ce nu am primit nici un telefon sau email dar contul a fost blocat. Ca orice om normal sun din nou la ei si mi se confirma ca urmeaza sa ma sune cineva din back office. Ca sa scurtez, am inceput sa-i contactez zilnic sa mi se actualizeze datele si sa mi se deblocheze contul, iar ei imi promit zilnic ca se rezolva. Deja am doua saptamani de cand fac asta si nu se intampla nimic. Cam asa se comporta "ING-ul" cu clientii. Am inceput sa am rabdare deoarece urmeaza sa mi se taie curentul, campaniile google s-au oprit din momentul in care s-a blocat contul, deja au inceput sa ma notifice diversi furnizori, etc.Acum tot ce-mi ramane este sa-i dau in judecata pentru toate aceste "lipsiri a dreptului de utilizare al proprietatii". In concluzie: nu va deschideti conturile la ING, sunt niste incompetenti care au imbracat haina lupului din padure ca "cea mai digitalizata banca",Aiurea, doar praf in ochii prostilor!

Goede applicatie. werkt snel.

I am customer from very long time but I won’t continue using this bank anymore.
They are thifts, because they indicate 0 comission while using RON card in another currency, but they hide it in the exchange rate.
Very poor services.

Honestly i don't recommend this bank (neither for personal use or for business).

1) They ask me to pass at the bank of my "sediu social" to confirm my info didn't change. (I mean, if something change I will let them know, but i have other things to do then to go at the bank for that if it doesn't).

2) No direct contact with an adviser related to my account, each time i have to contact their "myline" number and speak with a random person (sometimes they can speak english sometimes not) - take example on other banks where you can contact your personal adviser that remain the same person directly through your personal banking account.

3) (Same as mentioned above - but it deserve to be mentioned again) Impossible to have quick text/mail and user friendly contact through "homebank".

4) Huge interest on credit. (Well, it seem to be a normal thing in Romania though, but in comparison to France it's pretty insane).

Resume: It really feel like ING live 40-50 years back in time.