Like everyone else, I paid the 50p x2 because it didn't open up..so no access to the info requested. Phone number on their website is fictitious... Phoned my credit card co. and they blocked the t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
No stars!!! Paid 50p to find info without success and cancelled subscription immediately. Took screen shot of cancellation confirmation. Today had £39 taken from account. Emailed. Nothing. Telephone n... Mehr ansehen
The company claims to be able to provide access to information for most addresses and people. Yet after taking my credit card details - and £0.50 - NOTHING came through. To top it all they automatic... Mehr ansehen
Scammers. Signed up for 50p search, unsubscribed within 5 minutes. Got a confirmation email confirming I was unsubscribed and was then charged £39 subscription fee 2 days later. Bank have blocked any... Mehr ansehen
1.2
Ungenügend
215 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Total scam artists
Total scam artists, tried to find some information out and paid 50p, NEVER received it and then got charged £39-00 for the privilege.
They stated I had signed up for a premier package and it was CLEARLY explaine3d in the sigh up process, NO it was not.
In essence I have paid £39-50- for three days access for information I have never received.
How can a subscription be 'renewed' when I have never received anything ?
According to them, everything is clearly displayed, looking at the majority of reviews on here, I guess that not true ?
Received a reply stating that their policy is CLEARLY stated, in my opinion it is NOT.
have also STILL not received a reply for my original request.
As previously stated, BE WARNED !
Check out the other reviews, seems to be a common theme ?
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello Adrian Bennett,
We regret to hear that our service did not meet your expectations. Our subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you have any concerns regarding your account or need further assistance, please do not hesitate to contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are here to help.
Best regards,
The Info-Record Team
SCAM SCAM SCAM
As many previous people have said , Complete SCAM .
Didn't return any useful results then surprisingly charged my account £39 .
Get on the Phone to then straight away and don't take No for an answer . You will get your money Back if you keep calling 3 calls within the first hour did the trick for me . Good Luck
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We regret to hear that our service did not meet your expectations. Our subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you have any concerns regarding your account or need further assistance, please do not hesitate to contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are here to help.
Best regards,
The Info-Record Team
They are scammers
They are scammers, Do not use them. 50p for trial and then 2 days later £39 a month. I couldn't get any of the details I wanted for my 50p so certainly wouldnt have signed up for a monthly fee.
24. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello Jim Tucker,
We regret to hear that your experience did not meet your expectations. Our subscription terms, including the trial period and recurring charges, are displayed before completing a purchase to ensure full transparency. We are sorry if this was not clear to you at the time of your transaction.
If you were unable to access the details you needed or require assistance regarding your subscription, please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We would be happy to review your case and assist you.
Best regards,
The Info-Record Team
Scam
Scam. Chargers you £39 a month after your 48 hrs trial that they do not tell you about!
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello Alex Ross,
We understand your frustration and regret any confusion regarding the subscription. Our trial period and subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you would like us to review your account or need assistance, please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We would be happy to assist you.
Best regards,
The Info-Record Team
I would give no stars !!
I would give no stars !!! Total scammers charged £39 just 2 days after I used them to find an email address ..There is no email from them or any contact warning you . They took money for several months and refused to compensate me . I am reporting them to Action Fraud . AVOID !!!
25. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello Christiane Hodson,
We regret to hear about your experience and understand your concerns regarding the charges. Our subscription terms, including renewal details, are displayed before completing a purchase to ensure full transparency.
If you have not received any emails or notifications regarding your subscription, we would be happy to review your case. Please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com so we can assist you further.
We remain at your disposal to help resolve this issue.
Best regards,
The Info-Record Team
This website is a scam do not use!
This website is a scam do not use!! £39 pound come out my bank after a paid 50p for a search
25. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello Daniel,
We understand your frustration and regret any confusion regarding the charges. Our subscription terms, including the recurring charge, are displayed before completing a purchase to ensure transparency. We are sorry if this was not clear at the time of your transaction.
If you would like to review your account details or need assistance, please contact our support team at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are here to help.
Best regards,
The Info-Record Team
I received a refund today of £39.00 I…
I received a refund today of £39.00 I read the reviews and thought I had been scammed and lost the money, so I phone and had a chat with this man who wasn't very nice in fact was very unpleasant to talk to and after and during the conversation I ended the call. but I received email from them to say a refund will be paid into my bank account and to my surprised it was.
18. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello Stephen Barton,
Thank you for sharing your experience. We are glad to hear that your refund was successfully processed. We sincerely apologize if your interaction with our support team did not meet your expectations—we strive to provide the best possible service.
If you have any further concerns or need assistance in the future, please do not hesitate to reach out to us at 020 4525 5459 (Monday to Saturday, 8 AM to 8 PM) or via email at contact@info-record.com. We are always here to help.
Best regards,
The Info-Record Team
why lull potential customers into signing up with a small fee before then taking a further £39 fee?
For a couple of days last week I spent much of my spare time on line trying to find my NHS Consultant's secretary's details to discuss an urgent matter and inadvertantly came across your web-site. At the time I only saw the 50p charge and so happily paid the "fee" but immediately decided that it was not likely to be the right website for my query and took no further action.
During the week I saw that not only was the 50p in my account pending (on 14th Feb) but there was a also further charge of £39 pending (on 16th Feb), and immediately cancelled my account........unfortunately, as I had already actioned the 50p charge the £39 charge was automatically debited by my bank.
I am extremely unhappy that this additional charge has been taken without my knowledge or consent and wonder why you seem to lull potential customers into signing up with a small 50p fee before taking a further £39 two days later? Perhaps in future there should be some transparency in making potential customers aware of the full fee they are signing up to?
I would appreciate your consideration of the £39 being refunded to me as soon as possible
14. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello Mrs Margaret Wakeford,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
JUST MADE A FRAUDULENT CLAIM FROM MY…
JUST MADE A FRAUDULENT CLAIM FROM MY CREDIT CARD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BLOCK!!!!!!!!!!!!!!!!!!!!! The small print appearss intentionally invisible to myself and many other complainants!
1. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
Thank you for your message.
We have correctly identified your account in our database thanks to the information used on Trustpilot. You subscribed to our 48-hour trial offer at €0.50, which automatically renews as a monthly subscription at €39, as specified when you registered.
We understand your concern and confirm that your subscription has been cancelled and your money refunded. The amount credited back to your account will appear shortly, depending on your bank's processing times.
Should you have any questions or require further confirmation, please do not hesitate to contact our customer service team.
Best regards,
The Info-record team
AVOID AVOID AVOID AVOID
AVOID AVOID AVOID AVOID! THEY STEAL MONEY FROM YOUR BANK WITHOUT PERMISSION. DO NOT EVEN DO THE TRIAL. THEY ARE RIPPING PEOPLE OFF AND HAVE BEEN FOR YEARS AND THE BANKS ARE AWARE AND DO NOTHING TO STOP IT OR REFUND PEOPLES MONEY BACK TO THEIR ACCOUNTS.
20. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
SCAMMMER
SCAMMMER SCAMMER SCAMMER SCAMMER you donnt know you have signed up for a monthly subscription fee of £39 and even attempting to cancel the sodding thing on your bank card they still manage to take, this is without any email coming in from them to tell you they are taking the payment, sending you an invoice, which is absolutly ILLEGAL, i am taking this to the ombusman, they should of returned my money
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Keep on being charged when I didn’t…
Keep on being charged when I didn’t sign up for this rubbish junk of a website. Will be advising trading standards of the scams they are pulling.
They say that contact can be made Monday to Sunday, sorry I have tried several times, no answer and no response to any contact with this company.
This company should be blacklisted online.
11. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
I didn’t sign up to anything and keep…
I didn’t sign up to anything and keep taking £39 each month
7. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
they are a con service
they are a con service
they old me they had a result and to pay 50p,
after paying then said there was no result,
after 48 hours they charged me £39 and then would not cancel the payment even though their whole initial hook of a result was false. Called their customer service and they keep hanging up on me and would not put me through to manager. I dont write reviews but this has been a costly mistake. AVOID THIS SITE, DO NOT PAY ANYTHING.
21. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
A COMPLETE SCAM!!!!!
A COMPLETE F SCAM!!!!!! BEEN CHARGE FOR 4 MONTHS NOW AT A 156€ AND THERE IS NO WAY OF END THE SUBSCRIPTION AND I WANT A REFUND NOW AND THERE IS NO WAY OF CONTACTING THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IS THERE ANYONE IN THIS CHAT THAT HAS A FUNCTIONING CONTACT NUMBER THAT I CAN CONTACT?
17. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Scammers
Same as everybody below. Paid 50p then was charged £39.
I cannot believe they are still active.
Will try to block payment/ retrieve money.
15. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Foolishly
Foolishly, I signed up for this "service" without checking reviews on here. They took my 50 pence and then I had nothing from them: no email, no information, just nothing. Fortunately, I paid with a one time use only virtual card so they won't get any more from me. Still a complete waste of time and 50 pence. Beware.
6. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Don’t use
Got an email confirming cancellation but still tried to charge me £39. Luckily didn’t go through as my bank confirmed it was suspicious but the principle still stands. Don’t send confirmations of cancellation and then still try and charge people, that’s called scamming.
4. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
SCAM STAY AWAY!!!
3. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
Thieves I have just found 2 x £39 from my…
I have just found 2 x £39 from my account. Only noticed it as the one this morning came off my card while I’m in bed so know I haven’t spent it. Has anyone managed to get their money back
1. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at 02 52 68 07 76 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Info-Record
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.