Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having recently swapped to these guys, I've been impressed by their tenacity & willingness to help. Their turnaround speed too is impressive. Thank you 💖
These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... Mehr ansehen
Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The all-in-one independent music ecosystem.
Kontaktinformationen
Niederlande
- indiemassive.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I switched to IndieMassive. My experience so far;
I switched to IndieMassive from a one of the most well known distributors, because I heard good things about their customer service. Just released an album with them, and they were really helpful through out the process.
There were some issues (there is always something that can go wrong) but the difference here with these guys is that, a team member was always on the case, through out the way and got everything resolved, very friendly and very fast.
I was new to their upload portal, but found it easy to learn my way around pretty quickly.
Overall great service. 5/5
I am glad that I switched to IndieMassive and looking forward to do all my future work through them.
Amazing platform
Amazing platform, great team to work with!
good job they work fast and well
Excellent! They truly care about the artist!
As an indipendent artist, releasing a song for the first time, I have to say that I am extremely pleased!! Amazing Customer Experince! The stuff helped answering all my questions and guided me throughout the whole proccess. IndieMassive is going to be my go-to choice when it comes to distributing my music.
Solid customer service!
I recently released an EP of covers with IndieMassive and their support was great. Helped me figure out some of the finer details and were very quick to respond and help. Def recommend!
Great and fast distribution services…
Great and fast distribution services with a lot of options! Their customer care dept. is very helpfull also!
Stellar customer Support!!
IndieMassive helped me with a few questions I had with a new release. Their customer relations was very refreshing.
Amazing direct support!!
Extremely satisfied with IndieMassive.
I'm very satisfied with IndieMassive service and support, and I highly recommend it.
1- The dashboard interface is beautiful, easy and fast. And I like the Genres they have that are not elsewhere, also a lot of options to fill for detailed credits, collaborations and copywrite holders.
2- Moderation is super fast, it only takes a couple of days.
3- Technical support staff are super friendly, considerate, helpful, fast and passionate.
A big thanks for the great efforts they exert in IndieMassive.
Trust & professionalism
Easy, straightforward and fast! These are the things I am searching for, when it comes to distributing my music.
Customer Support is top notch, from start to finish.The guidance provided by the customer's support stuff was helpful and to the point!
Indie massive is the new staple for distribution. Thanks guys!
The new kid on the block is kicking ass.
Distributing with IndieMassive was by far the best experience I've had with any distribution company.
Super straight forward process with no BS.
Customer Support is fantastic - which I can't say about any other distribution company I've tried. They really care about you and your music - and it shows. By artists for artists is really the best way to describe the whole experience.
I wouldn't go back to any other service. Thanks guys!
Absolutely surprised with the attention…
Absolutely surprised with the attention they give, finally a distributor that is not messing around! 100% recommend
The best distribution platform no.1…
The best distribution platform no.1 forever
Great experience!
Didn't think much of it at start and simply joined their service, but after getting a reply within 2 hours on my inquiry I knew I made the correct choice to go with these guys! Great support!
Fast and reliable
I had an issue with my previous distibutor so i decided to give Indiemassive a try, took less than an hour to register and submit my tracks.
I would 100% recommend.
By Artists For Artists
It immediately becomes apparent to anyone who has worked with other distribution platforms in the past that IndieMassive is created and run by artists who care about fellow artists. Having tried several in the past, there's so many with unresponsive customer support or hidden fees that make it clear that they only see artists as customers, but IndieMassive is the only one I've come across that is clearly truly in support of independent musicians, I recommend it to anyone who's serious about their music.
Great distributer overall!
Wanted to try these guys out and I have to say that they are legit! Great customer support, which you can't say for any other distributorer. Great anayltics, and super easy to use UI. Can't recommend more
Easily the most transparent distro out…
Easily the most transparent distro out there. Reliably and their customer service is on point!
These guys are great
These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalized customer service. Their payments are prompt and reliable as well, so what more could you really ask for? I have used a variety of different online distributors and these guys are one of the best. Keep up the good work, IndieMassive!
This thread consists of fake reviews
This thread consists of fake reviews. I would not trust the IndieMassive because in their FAQ they indicated that they deliver music to YouTube content ID, but in reality this service does not work, and they also do not deliver to some of the other DSPs they indicated. Even after contacting them they did not update the information. They have one of the worst sales analytics that I have ever seen, one might say that it is almost non-existent. They promised to fix it in a couple of weeks, but six months later nothing has changed

Antwort von IndieMassive
Excellent customer care
I have found IndieMassive (particularly Ace, who I dealt with), to have the rare quality of going the extra mile to solve any issues that might arise. Their communication and customer service is absolutely first class, and they often replied to my emails within an hour, and always within 24 hours. I can not recommend this company enough! Excellent service!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







