Imperfect Foods Bewertungen 

293
•
TrustScore 1.5 von 5

1.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Before today, I loved imperfect foods. I could pause an order if I didn’t want one. The stuff, while a bit pricey, was still really good. Normally I’d receive one charge and everything was great. Yest... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This is a disservice to those of us who strive to cut waste. If there was a REAL company which offered wholesome, unused food at a discounted price, I would be all in, but that’s not what this is. A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

My first shipment never arrived due to damage. Second one arrived two days late so the perishables were bad. The boxes are packaged so poorly that essentially all of my produce was smashed to mush.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Doing commercials in my area and do not even deliver to South Florida/ Boynton Beach. Company really needs to understand marketing and how to target your audience because what they're doing now is 1... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittel-Lieferservice

Vom Unternehmen geschrieben

Imperfect Foods was founded in 2015 with a mission to eliminate food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality eggs and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. We are now a part of the Misfits Market family!


Kontaktinformationen

1.5

Ungenügend

TrustScore 1.5 von 5

293 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.5

Alle Bewertungen

(293)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

We got an order today for $25.14

We got an order today for $25.14. we got a teeny tiny spaghetti squash and three peaches and one apple. Y'all used to be good. Now you guys are complete rip-off

8. März 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey Randy, thanks for your feedback on the pricing and sizes of the produce. We're so sorry they didn't align this week. Our Support Team is more than happy to help with this if you had some time to drop them a note on our site. Thanks for taking the time to let us know about this.

Bewertet mit 3 von 5 Sternen

We got our first order today and…it was too expensive

We got our first order today and everything looked good, the only thing I have to say is the it was just to expensive the total was 67.63 we could have got twice that at Kroger i hate that we had to cancel but wow 😲 it was just to high

7. März 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey Callie, thanks so much for your valuable feedback. We'll be sure to pass this along to our Merchandizing Team so we can keep this in mind as we move forward. Thanks for fighting food-waste with us.

Bewertet mit 5 von 5 Sternen

I've been a happy customer of Imperfect Foods for several years.

I've been a customer of Imperfect Foods for several years. I find the produce fresh, nutritious, and interesting. At times, it forces me out of my comfort zone and I find I'm enjoying foods I had never thought to try before. I expect to be an Imperfect Foods customer for many years. I highly recommend the service and the product.

24. Februar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Thanks so much for the support, Patricia. We're happy to hear things have been going well and our inventory surprises and delights you at times. We're so grateful for you fighting food-waste with us!

Bewertet mit 1 von 5 Sternen

I received a box

I received a box, with items I could go into the story and purchase and have much more. I paid $39.00 for items, that would cost me no more than $10.00 in the actual grocery store. I'm not at all happy about this subscription.

22. Februar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey there! We're so sorry the prices didn't align with your needs. We know we can't compete with every grocery store, but we do our best to price our items fairly to make our groceries accessible while still compensating our farmers and producers fairly and paying our employees a livable wage in each market. Thanks for the valuable feedback--this is important for us to keep in mind!

Bewertet mit 1 von 5 Sternen

Imperfect Foods' Yo Mama's Caesar…

The Yo Mama's Caesar dressing...Gross!!!
I'm not sure if it's spoiled or someone went overboard on the vinegar. We all had to throw out our dinners since this dressing ruined it. Imperfect Foods usually offers better products

15. Februar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Oh no! We're so sorry to hear that was a letdown. We'd never expect you to pay for something you can't enjoy-- please give us a ring at (510) 595-6683 and we'd love to help!

Bewertet mit 1 von 5 Sternen

Do not waste your time

Do not waste your time. Their ads all over the social media platforms, but the company does not live up to expectations. Spent a while picking my items and was looking forward to receive my first order. Turned out they had "an internal glitch" and my order was never packed. My very first order, lol! They give me $10 credits, can I also have the time I wasted on you back? Prices are high, you're not saving anything. Lots of products are their own brand, which defeats the purpose of "imperfect foods". Wait though. The company is pretty much imperfect, that's true. Shop somewhere else.

14. Februar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey there-- we're so sorry to hear your first order never made it onto the truck. That isn't the kind of 'imperfect' we're going for and we hope you give us another try! Our"Imperfect Foods" brand items are made from rescued groceries and their food waste stories will be in the inventory. For example, our "Imperfect Foods Broken Chocolate Almonds" are made from almonds that weren't cosmetically pleasing to grocery stores and would've otherwise gone to waste. We appreciate the feedback and look forward to delivering to you in the future!

Bewertet mit 1 von 5 Sternen

Definitely not perfect!!!

Order said on it's way, then changed to "missing". No contact from the company. Apparently they didn't have my order on the truck. I called the company and they wouldn't send a replacement order or credit a new order! (Response - I already spoke to 2 different people, and they want me to call again to the general customer service number. No thanks!)

9. Februar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey there, we're so sorry to hear of this experience. While this isn't a good representation of how your deliveries should go, we understand this being frustrating. Please give us a ring at (510) 595-6683 and we'd love to help!

Bewertet mit 2 von 5 Sternen

Tried it. Not worth it.

At first I wanted to try the service. It saved my family time and that was nice. Though it was never major order issues, just one here and there, such as we had gotten meat with holes in packaging and it blead everywhere (a major contamination issue) We became less sold on the "imperfect packaging" concept. I had gotten rotten butternut squash, and a head off cabbage with 2 days of life left before molding, or even a pinapple that wasnt ripe on the insde, but was going moldy/rotten on the outter side. Im ok with "imperfect" and "saving food from a land fill", but isn't happening when somthing isn't fit for human consumption.
With going out grocery shopping, I can see that I'm paying more for the same products through Imperfect such as the cosmic apples that at my local grocery is 4lbs for $5.59, which I bought 5lbs for over $9.
So not only did I relize I was I paying more money, I was paying money for some products I couldn't consume. Final straw was 3 cracked/ broken eggs and not the normal packaging this last order. Im just exausted with feeling like my food and money are being wasted.
Where I can say some products are good and Imperfect has some ideals in mind, they just can't blindside consumers with the concept of "it's just imperfect" when some things are just inedible.

31. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey Emilee-- thanks for this feedback. We're so sorry to hear of the repeated quality issues. Though our groceries might be cosmetically imperfect, they still need to be fresh and delicious so we appreciate the insight. Please contact our Support Team if you haven't already as we're here to help!

Bewertet mit 3 von 5 Sternen

Problems adding items to my order

I have been having problems ordering from imperfect foods since the first of the year (2023). When I try to add produce, the categories are grayed out, so I cannot customize my order. When I tried using the contact us link, the message did not go through because captcha was not working. No idea what is wrong.

26. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey Jane! We're so sorry to hear about the trouble with our site-- that can be frustrating. Please give us a call at (510) 595-6683 and we'd love to help!

Bewertet mit 4 von 5 Sternen

I received my first box yesterday and…

I received my first box yesterday and so far everything looks good. The salmon I didn't like much it was VERY thin and literally broke apart before I put it to cook and had a weird taste. Everything else looked pretty good. We'll see how the chicken and shrimp taste. Also the chicken is small only enough for one person which is fine being it's just me. To be continued......

24. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey Leslie-- thanks so much for your feedback. We're glad to hear most things looked good but so sorry to hear about the salmon and chicken! We want to make sure you're only paying for what you can enjoy so please reach out to our Support Team and we'd love to help!

Bewertet mit 1 von 5 Sternen

When there is no viewing of products

When there is no viewing of products, prices, and you have to put in a Credit Card # (that can't be deleted) before you can see SOME of what your getting. This is a SCAM. No phone numbers or names to contact either. I was sent my Order that was not authorized. I tried to delete my card and guess it didn't happen. What the Pink truck delivered was not worth $63.00 14 oz of chicken. $5.49. Nice savings they promote for food going to waste and re-buy. Watch out for places like this. SAD!

19. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

We're so sorry about this experience, Lisa! Due to our rotating inventory, we're only able to show you the full selection for that week, when your shopping window opens. You're welcome to skip any unwanted orders before the window closes though. Our phone hours are Monday--Friday: 8am-6pm PST. You can also leave us a message on our site by clicking "Contact Us" at the bottom of the page. We're here to help and look forward to hearing from you.

Bewertet mit 1 von 5 Sternen

SCAM-No customer service, but they will auto-collect your money.

There customer care number is supposed to be opened week days from 8am. I have been calling for days (after 8 and before lunchtime). Save your money and just go to the grocery store. This is a huge scam and waste of food + time.

13. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Oh no! We're so sorry to hear of this experience, Hannah. Our subscription service terms should be clearly stated so we appreciate you letting us know. Our phone hours are Monday--Friday: 8am-6pm PST. You can also leave us a message on our site by clicking "Contact Us" at the bottom of the page. We're here to help and look forward to hearing from you.

Bewertet mit 5 von 5 Sternen

I had the most pleasant experience with…

I had the most pleasant experience with the selection of food, the price, and the convenience. In addition to the noticeable offers, its customer service is the most upstanding and efficient.

11. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Thanks so much for the love, Hanna! We're happy to hear the variety, pricing, and customer service have been a good experience. We're so grateful for you fighting food-waste with us!

Bewertet mit 2 von 5 Sternen

I loved this service until last night…

I loved this service until last night when I made the shrimp and was awake all night with food poisoning. I think I’ll skip the meat and seafood.

5. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey Holly-- we're so sorry to hear this happened! We take this very seriously and are here for you. Please give us a ring as our Leadership Team is here to help. We hope you're on the mend soon!

Bewertet mit 3 von 5 Sternen

The app is easy to use

The app is easy to use, delivery is great, but products and pricing are disappointing. Most products are SO SMALL for what you pay. They have a lot of specialty items that cost more than the typical supermarket too. I wish it was produce and grain only, and more regular sized items at an affordable price.

4. Januar 2023
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Hey Eileen! So sorry for to hear the items didn't quite measure up. This is great feedback to keep in mind as we source in the future. We're so glad to hear delivery and app worked well for you- thanks so much for sharing your feedback!

Bewertet mit 4 von 5 Sternen

Order gone bad...company did right

We signed up for Imperfect Foods after watching several documentaries about food waste in the states. The idea behind what they were doing compelled us to join in. We have a set budget and quantity minimum we try to achieve for our produce (we have to feed 4-8 house rabbits their daily greens as well!!) and the selection from Imperfect Foods was commendable. The issue we were having was the no matter how many times we tried to change up the cart, we were always over budget and/or under the number of items we typically buy in a week. As we weren't sure this would be a good fit, we cancelled our subscription before the 1st order was processed. Turns out, you have to cancel the subscription before Wed or clear your cart to have that week's order not be processed. Come Saturday, we receive an email that our order has been processed, which we weren't expecting. Thankfully, Arrielle and their customer service department worked with us since they couldn't cancel the order once it is processed. They refunded us this order and we will have it delivered to the food pantry we go to so that it can go to those who need it most.

12. Dezember 2022
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

So sorry for the trouble with the subscription, Jake. We're so glad to hear the Support Team was able to take care of that for you though! We appreciate the feedback on pricing and hope we can deliver to you and the rabbits in the future-- thanks so much!

Bewertet mit 5 von 5 Sternen

Love you guys!!

I’ve gotten a few boxes with imperfect foods and they’re amazing! Makes grocery shopping fun, prices are decent, and the food is so good. It’s hard to think grocery stores reject these kind of beautiful things but hey their loss is my gain.

21. November 2022
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Thanks so much for the love, Ash! We're so happy to have you in the family, and so happy to hear that our wonky groceries are appreciated.

Bewertet mit 5 von 5 Sternen

I received my first delivery today

I received my first delivery today, and my expectation was exceeded tenfold. I have seen all of these food delivery services on Instagram and was so hesitant but after downloading the app and seeing how user-friendly it was and how clear and concise the instructions were I placed my first order. All of the items from the vegetables to the meat look amazing. The meat was still frozen upon delivery and through the app. I was able to track the delivery which was right on time. I’m definitely looking forward to my next order.

21. November 2022
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

Thanks so much for being part of our family, Kelsie! We're so happy things have been smooth-- we also look forward to delivering to you again soon! 💚

Bewertet mit 2 von 5 Sternen

Bizarrely bad

Their produce is fine, but somehow, across the board, their packaged items are disgusting. I've never had to spit out a cheese cracker before. I cooked a package of their marinated chicken, tasted it, and threw out the whole pan. Their chopped pancetta tasted like dog breath smells.

1. Januar 2022
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

We appreciate hearing your feedback, Lizzie! We're so sorry to hear some our packaged items were a letdown-- if you haven't already, please reach out to our team and we'd love to look into this with you. In the meantime, we will definitely report this back to our team so we can continue working on improving our service

Bewertet mit 1 von 5 Sternen

Grocery Outlet on wheels.

Imperfect foods doesn't care about the environment at all. It's just marketing to make you believe you're helping the environment. All they're doing is buying "imperfect" food on the cheap for wholesale, and up charging it to buyers for huge margins.

Case in point, most of their non-produce store brand items are the same things you would find at Wal-Mart and Grocery Outlet, just with the Imperfect name. Not to mention that just about everything is swimming in plastic packaging.

But the biggest issue for me and my neighbor who's been their customer for many years, is that they charge a lot more money now ever since they've unionized, this is the perfect example of why I dislike unions; prices skyrocket! There's no value in it anymore, we've been skipping boxes for over a month now.

Once you start looking at what they're charging per ounce or per pound you see it's all a very, very poor value.

The prices are now the same as my local farmers market and I'm in San Francisco so you can just imagine how much these scammers charge for almost rotten food.

Support your local farmers by buying fresh, full of nutrients food at your local farmers market instead of this nonsense or shop at stores like Trader Joe's where there's constantly traffic so the food is fresh.

And if for some reason you're being lazy or can't go shopping, just know that there are great delivery alternatives out there that aren't unionized and won't sell you expired Grocery Outlet rejects, those services are: HelloFresh, GoodEggs, Home Chef, Tovala, Factor, Blue Apron, Freshly, Blue Carrot, Martha & Marley Spoon, Hungryroot, Butcher Box, Sunbasket, Daily Harvest. Heck even the Whole Foods Market delivery service by Amazon is cheaper at this point. But the best part about all those services I just mentioned is they all offer first-time customer discounts and most likely free shipping.

But if you really want to prevent waste and save a LOT of money, look into Too Good To Go, I get about $30 to $40 worth of almost expired food for $5 at my local grocery store, restaurants are also on this platform and sell food they were going to throw away daily but you can grab it for no more than $6. Too Good To Go is amazing if you can find a buffet that's on the app, me and my neighbor drive 30 minutes to a buffet that supports Too Good To Go and we get about a week's worth of food for $5

Shout-out to Veronica Cruz for never responding.

30. Oktober 2022
Bewertung ohne vorherige Einladung
Imperfect Foods-Logo

Antwort von Imperfect Foods

We're so sorry to hear about your experience with us, Marat! We will certainly report this feedback to our operations teams so we can work to improve the issues you mentioned, and provide a better service moving forward.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr